San Mateo · Licensed center
Papillon Preschool Managed by Bright Horizons
At a glance
- Large center, licensed for 84 children.
- Run by a for-profit business, which holds the license.
What the state has found
The state cited rules at 3 of its 9 licensing inspections under this license since April 2022.
See each inspection
Licensing inspections
- May 20, 2026Nothing cited
- Apr 8, 2025Nothing cited
Mar 25, 20251 citation
CCR 101229(a)(1)Type B
“101229(a)(1) Responsible for Providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interview and record review, LPAs confirmed child was left without supervision for several minutes during bathroom transition. This poses a potential health and safety risk to children in care.”
CCR 101229(a)(1)
- Mar 17, 2025Nothing cited
- Dec 8, 2023Nothing cited
- Nov 29, 2022Nothing cited
Oct 14, 20221 citation
CCR 101229(a)(1)Type A
“101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and record review, LPA confirmed day-care child(ren) were left without staff supervision for several minutes. This poses an immediate health and safety risk to children in care.”
CCR 101229(a)(1)
- Jun 15, 2022Nothing cited
Apr 5, 20221 citation
CCR 101229(a)(1)Type B
“101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and file review, LPA confirmed child, C1, was left alone inside classroom for several minutes. This poses a potential health and safety risk to children in care.”
CCR 101229(a)(1)
The state cited rules at 3 of this center's 9 inspections under this license. Bay Area centers inspected 9 times split three ways: 46% had fewer, 23% the same, and 31% more (48 centers).
How all 48 Bay Area centers inspected 9 times compare
Of the 48 Bay Area centers the state inspected 9 times, how many of those inspections cited a rule:
- None2%
- 1 of 923%
- 2 of 921%
- 3 of 923%This center
- 4 of 913%
- 5 of 915%
- 6 of 92%
- 7 of 92%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- May 20, 2026
- On file
- 9 visits since April 2022 — 6 cited nothing
- Most serious
- Type A —
101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and record review, LPA confirmed day-care child(ren) were left without staff supervision for several minutes. This poses an immediate health and safety risk to children in care.
· October 14, 2022
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Mar 2025 Licensing visit 1 finding
Licensing visit · March 25, 2025
CCR 101229(a)(1) · Type B
101229(a)(1) Responsible for Providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by: Based on interview and record review, LPAs confirmed child was left without supervision for several minutes during bathroom transition. This poses a potential health and safety risk to children in care.
Oct 2022 Licensing visit 1 finding
Licensing visit · October 14, 2022
CCR 101229(a)(1) · Type A
101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and record review, LPA confirmed day-care child(ren) were left without staff supervision for several minutes. This poses an immediate health and safety risk to children in care.
Apr 2022 Licensing visit 1 finding
Licensing visit · April 5, 2022
CCR 101229(a)(1) · Type B
101229(a)(1) Responsible for providing Care and Supervision: No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement is not met as evidenced by: Based on interviews and file review, LPA confirmed child, C1, was left alone inside classroom for several minutes. This poses a potential health and safety risk to children in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (650) 340-7241
- Address
- 1311 So. El Camino Real, San Mateo, 94402
- License
- 414004114
The state licenses this address more than once, to the same licensee.
The infant-center license is published separately, with its own license and its own inspection record:
Papillon Preschool Managed by Bright Horizons InfWe couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License — Checked July 2026 ccld.dss.ca.gov
- Who runs it — Checked November 2026 ccld.dss.ca.gov
Large means the biggest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 76 to 312 children. Small is 8 to 30; medium is 31 to 75.