San Mateo · Licensed center
Papillon Preschool Managed by Bright Horizons Inf
At a glance
- Small center, licensed for 24 children.
- Run by a for-profit business, which holds the license.
What the state has found
The state cited rules at 2 of its 7 licensing inspections under this license since June 2022.
See each inspection
Licensing inspections
- Apr 27, 2026Nothing cited
- Apr 8, 2025Nothing cited
Mar 25, 20252 citations
CCR 101239(n)Type B
“(n) Furniture and equipment shall be maintained in good condition, free of sharp, loose or pointed parts. This requirement is not met as evidenced by: At 9:25AM., Based on observation, LPAs confirmed dirt and stained padded climbing equipment in cocoon classroom. This poses a potential health and safety risk to children in care.”
CCR 101239(n)
CCR 101429(a)(2)(C)(3)Type B
“(C) Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: (3) Time of each 15-minute check This requirement is not met as evidenced by: At 10:35AM., Based on record review, LPAs confirmed documentation for infant napping conditions are being logged after the required 15 minutes review. This poses a potential health and safety risk to children in care.”
CCR 101429(a)(2)(C)(3)
- Feb 13, 2024Nothing cited
Dec 20, 20231 citation
CCR 101170(e)Type A
“(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: At 12:10PM., Based on observations, Record Review, and Interviews, LPAs confirmed present staff member (S1) does not have criminal record clearance or facility association on file. This poses an immediate health and safety risk to children in care.”
CCR 101170(e)
- May 30, 2023Nothing cited
- Jun 16, 2022Nothing cited
The state cited rules at 2 of this center's 7 inspections under this license. Bay Area centers inspected 7 times split three ways: 45% had fewer, 26% the same, and 29% more (145 centers).
How all 145 Bay Area centers inspected 7 times compare
Of the 145 Bay Area centers the state inspected 7 times, how many of those inspections cited a rule:
- None19%
- 1 of 726%
- 2 of 726%This center
- 3 of 715%
- 4 of 710%
- 5 of 73%
- 6 of 71%
Read every record and the state’s reports
State record — California CDSS Community Care Licensing
- Last visit
- April 27, 2026
- On file
- 7 visits since June 2022 — 5 cited nothing · 1 complaint investigation
- Most serious
- Type A —
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: At 12:10PM., Based on observations, Record Review, and Interviews, LPAs confirmed present staff member (S1) does not have criminal record clearance or facility association on file. This poses an immediate health and safety risk to children in care.
· December 20, 2023
California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.
Mar 2025 Licensing visit 2 findings
Licensing visit · March 25, 2025
CCR 101239(n) · Type B
(n) Furniture and equipment shall be maintained in good condition, free of sharp, loose or pointed parts. This requirement is not met as evidenced by: At 9:25AM., Based on observation, LPAs confirmed dirt and stained padded climbing equipment in cocoon classroom. This poses a potential health and safety risk to children in care.
CCR 101429(a)(2)(C)(3) · Type B
(C) Documentation shall be maintained in the infant’s file and be available to the Department for review. Documentation shall include the following: (3) Time of each 15-minute check This requirement is not met as evidenced by: At 10:35AM., Based on record review, LPAs confirmed documentation for infant napping conditions are being logged after the required 15 minutes review. This poses a potential health and safety risk to children in care.
Dec 2023 Licensing visit 1 finding
Licensing visit · December 20, 2023
CCR 101170(e) · Type A
(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: This requirement is not met as evidenced by: At 12:10PM., Based on observations, Record Review, and Interviews, LPAs confirmed present staff member (S1) does not have criminal record clearance or facility association on file. This poses an immediate health and safety risk to children in care.
Apr 2023 Complaint Substantiated
Complaint · April 3, 2023
Substantiated · CCR 101616.5(b) · Type B
101616.5(b) Teacher-Child Ratios: An infant care aide shall work under the direct supervision of the director, the assistant director or a fully qualified teacher, except as provided for in Section 101416.5(d)(1). This requirement is not met as evidenced by: Based on evidence collected, LPA determine allegation is valid. This poses a potential health and safety risk to children in care.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (650) 340-7241
- Address
- 1311 So. El Camino Real, San Mateo, 94402
- License
- 414004115
The state licenses this address more than once, to the same licensee.
The day-care-center license is published separately, with its own license and its own inspection record:
Papillon Preschool Managed by Bright HorizonsWe couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From California CDSS Community Care Licensing’s published reports, last checked November 5, 2026.
Details
- Phone, Address, License — Checked July 2026 ccld.dss.ca.gov
- Who runs it — Checked November 2026 ccld.dss.ca.gov
Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.