Redwood City · Licensed center

Kids Konnect Infant Care & Preschool

What these mean, and where they come from

Small means the smallest quarter of Bay Area’s 439 licensed centers by state-licensed capacity: 8 to 30 children. Medium is 31 to 75; large is 76 to 312.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

The state lists 3 visits below. Shortlist has not read the reports behind them, so there is no share of visits that cited something to set beside other providers yet.

State record — California CDSS Community Care Licensing

Last visit
January 29, 2026
On file
3 visits since July 2023 · 3 complaint investigations
Most serious
No finding carrying a severity level in the last 24 months.

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

Jan 2026 Licensing visit report not read
Jan 2025 Licensing visit report not read
Aug 2024 Complaint Unsubstantiated

Complaint · August 22, 2024

Unsubstantiated

ALLEGATION(S): Facility did not properly addressing lice outbreak Facility does not ensure staff are in good health to perform their assigned tasks INVESTIGATION FINDINGS: On September 25, 2024, at approximately 9:45am, Licensing Program Analysts (LPAs) Maria Olguin-Leon and Luis Gomez conducted an unannounced visit, complaint inspection. LPA met with the Director Y.N. and purpose of today's visit was explained. Present during today’s visit were Director, 5 staff and 13 children. Facility is operating within capacity. During the course of this investigation, LPA conducted interviews with staff, director, and involved parties. Site observations were conducted on 8/29/2024 and 9/25/2024. Facility record review was also complete and included staff files, incident report, and parent handbook. (REFER TO 9099C, FOR CONT.) Unsubstantiated Estimated Days of Completion:

Unsubstantiated

ALLEGATION(S): Facility did not report incident in timely manner INVESTIGATION FINDINGS: *************** THIS IS AN AMENDED REPORT FROM ORIGINAL DATED 08/29/2024 ********************* On August 29, 2024 at 9:35 am, Licensing Program Analyst (LPAs) Maria Olguin-Leon and Luis Gomez met with Lisandra Galeana. The purpose of visit was explained and was to conducted an unannounced initial 10-day complaint inspection. Present were 4 staff supervising 14 children. Program Director, Y.N. arrived during inspection. LPAs inspected facility for Health and Safety Hazards. During inspection, LPAs conducted observation, record review, and interviewed staff. During the course of this investigation, LPA performed observations on 8/29/2024. Review of facility record was also complete, and included the guardian/ children roster, parent handbook, and sign-in sheets. Interviews were conducted with Program Director, Staff, and Involved Parties. (REFER TO 9099C, FOR CONT.) Unsubstantiated Estimated Days of Completion:

Individual employees are shown by initials. The state’s report, linked above, names them in full.

State report

Jul 2023 Licensing visit report not read
May 2021 Complaint Unsubstantiated

Complaint · May 20, 2021

Unsubstantiated

ALLEGATION(S): Facility is operating out of ratio. INVESTIGATION FINDINGS: Licensing Program Analyst (LPA) Kaur and Van met with lead teacher S.R., for a subsequent complaint inspection to deliver the findings of above allegations. Present in the facility is, 4 staff with 8 infants. Several visits were made during investigations. The first was conducted on May 2021 and subsequent visit was today, LPA reviewed sign in and sign out sheet on both inspections. In addition, 2 consecutive weeks childrens sign in and out records were reviewed. The record showed that staff/children ratio was with in requirement limit. Based on available inofrmation, observations and interviews conducted, LPA is unable to determine if facility operating out of ratio. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is Unsubstantiated. Copy of this report is reviewed and provided to the lead teacher. No deficiencies have been cited for this complaint investigation. An exit interview was conducted with the director. Notice of site visit shall be posted for 30 days from today's visit. This report is emailed to the lead teacher with a request for reply showing proof of receipt. Unsubstantiated Estimated Days of Completion:

Individual employees are shown by initials. The state’s report, linked above, names them in full.

State report

Details

(650) 306-1780

Address
1968 Old County Road
License
414004662, active

The state licenses this address more than once, to the same licensee.

The day-care-center license is published separately, with its own license and its own inspection record:

Kids Konnect Infant Care & Preschool

Do you run Kids Konnect Infant Care & Preschool? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=1, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=0, Type B citations=0. The state publishes no further detail for the difference.

Details