Menlo Park · Licensed center

All Five @ Belle Haven

A play-based center in Menlo Park, licensed for 60 children. Run by a nonprofit. A board oversees it, and there are no owners taking profit. The state cited something at 3 of 11 routine visits (Bay Area centers: about 1 in 4).

Who runs it: from ccld.dss.ca.gov.

How they teach

Play-based and emergent curriculum

“We work with an emergent play-based curriculum as we know that young children learn through play and in relationships with others. ... This is a dynamic process called "Emergent Curriculum."”In their words. allfive.org, July 2026

“We work with an emergent play-based curriculum as we know that young children learn through play and in relationships with others. ... This is a dynamic process called “Emergent Curriculum.””In their words. allfive.org, July 2026

One of 82 Bay Area providers that describe a play-based approach, out of 164 that describe any approach at all.

Who cares for your child

One adult for every three infants

Shortlist has not yet sourced this state’s legal ratio limit, so there is nothing to set this beside yet.

One adult for every three toddlers. Shortlist has not yet sourced this state’s legal ratio limit, so there is nothing to set this beside yet.

One adult for every six preschoolers. Shortlist has not yet sourced this state’s legal ratio limit, so there is nothing to set this beside yet.

30 staff are named on their site, with no start years given.

Shortlist doesn’t have these yet: cost.

What the state has found

Routine visits: 3 of 11 cited something

Across Bay Area centers, the state cites something at about 1 in 4 routine visits (2,260 visits).

From California CDSS Community Care Licensing’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — California CDSS Community Care Licensing

Last visit
July 8, 2026
On file
11 visits since November 2021 — 8 cited nothing · 4 complaint investigations
Most serious
Type A — 1010170(e)(2) Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 101170(f) This requirement was not met as evidenced by: Based on record review it was found that 3/11 preschool staff were not associated to the preschool program. This poses an immediate health and safety risk to children in care. · August 28, 2024

California CDSS publishes the full investigation narrative for a complaint, including its disposition, and classifies a citation Type A — an immediate risk to a child — or Type B.

May 2026 Complaint

Complaint · May 20, 2026

CCR 101223(a)(2) · Type B

101223 Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement is not met as by: Based on interviews, observations, and review of pertinent documentation. The facility failed to provide a surface sufficient to cushion falls, which posed a potential health, safety or personal rights risk to persons in care. this violates the personal rights of children in care.

State report

Feb 2026 Licensing visit nothing cited
Dec 2025 Licensing visit nothing cited
Nov 2025 Licensing visit nothing cited
Aug 2025 Licensing visit 1 finding

Licensing visit · August 20, 2025

CCR 101229(a)(1) · Type B

LACK OF SUPERVISION: 101229(a)(1) Care and Supervision. No child(ren) shall be left without the supervision, including visual observation, of a teacher at any time except as specified in sections 101216.2(e)(1) and 101230(c)(1). Based on the facility's self report, this requirement was not met as a child was left unsupervised. This poses an immediate health and safety risk to children in care.

State report

Feb 2025 Licensing visit nothing cited
Oct 2024 Complaint Unsubstantiated

Complaint · October 22, 2024

Unsubstantiated

ALLEGATION(S): Staff hit child in care Child sustained unexplained bruising while in care Staff handled daycare child in a rough manner INVESTIGATION FINDINGS: On January 16th, 2025 at approximately 9:30am, Licensing Program Analyst (LPA) Tapia-Mandujano conducted a subsequent unannounced visit to the facility to deliver investigation findings in response to the above allegation that was made to the Child Care Licensing Division (CCLD) on 10/22/24. LPA met with Director of Finance and Operations, Ana Guanzon and explained the purpose of the visit. During today's inspection, there were 40 preschool age children being supervised by 6 staff during nap time. All staff observed during today's inspection are fingerprint cleared and associated. During today’s visit, LPA conducted a health and safety inspection and conducted two additional staff interviews. During the course of the investigation, LPA conducted both staff and parent interviews, conducted health and safety inspections, and received pertinent documentation. LPA determined that based on the information obtained there is not sufficient evidence to prove that: Staff hit child in care, Child sustained unexplained bruising while in care, and/ or staff handled daycare child in a rough manner. Although the allegation above may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore, the above allegations are UNSUBSTANTIATED. Upon receipt of this report, Licensee shall post the Notice of Site Visit. Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain postings as required, will result in an immediate $100 civil penalty. This report is public and can be reviewed. After today’s visit, an exit interview was conducted, report was reviewed and copy was provided to with Director of Finance and Operations, Ana Guanzon. Unsubstantiated Estimated Days of Completion:

State report

Sep 2024 Licensing visit nothing cited
Aug 2024 Licensing visit 2 findings

Licensing visit · August 28, 2024

CCR 101170(e)(2) · Type A

1010170(e)(2) Criminal Record Clearance (e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1596.871 shall prior to working, residing or volunteering in a licensed facility: (2) Request a transfer of a criminal record clearance as specified in Section 101170(f) This requirement was not met as evidenced by: Based on record review it was found that 3/11 preschool staff were not associated to the preschool program. This poses an immediate health and safety risk to children in care.

CCR101283(g) · Type A

101238(g) Building and Grounds(g) Disinfectants, cleaning solutions, poisons and other items that could pose a danger if readily available to children shall be stored where inaccessible to children. This requirement was not met as evidenced by: Based on observations it was found in all three classrooms that cleaning products were accesible to children. As well as LPA observed child opening the safety locks put in place for the cabinets. This poses an immediate health and safety risk to children in care.

State report

Jul 2024 Complaint 2 findings

Complaint · July 3, 2024

CCR 101223(a)(1) · Type A

Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:(1) To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by: Based on interviews and record reviews, this requirement was not met as it was stated that staff innaporpriatley handle children in care. This poses an immediate health and safety risk to children in care.

CCR 101223(a)(2) · Type A

Personal Rights(a)The licensee shall ensure that each child is accorded the following personal rights:(2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by: Based on interviews it was found that facility did not meet the needs of children in care. This poses a potential health and safety risk to children in care.

State report

Nov 2023 Licensing visit 1 finding

Licensing visit · November 7, 2023

101700.3(b)(2) · Type B

(2) Licensees shall maintain a lead value at or below the Action Level of 5 ppb in all outlets subject to the testing requirements of these Written Directives, for the health and safety of children in care. This requirement was not met as evidenced by: Based on record review of the water sampling database, the facility was not in compliance with the above as of the initial water results uploaded on 9/23/2022. This posed a potential health, safety, or personal rights risk to persons in care.

State report

Aug 2022 Licensing visit nothing cited
May 2022 Licensing visit nothing cited
Nov 2021 Licensing visit nothing cited

A day here

Meals
All Five provides breakfast, morning snack, lunch, and afternoon snack (family-style, via a catering contract); infants receive formula and beginning foods
Outdoors
Three hours of outdoor time recommended daily for children in full-day programs
Sleep
Scheduled nap/rest period roughly 1:00-3:00pm, handled individually based on each child's needs; basic nap bedding provided
Diapers
Provided by All Five (diapers, wipes, creams); parents may supply their preferred brand if desired
Updates for parents
Verbal daily communication plus the Learning Genie app, email, and WhatsApp text messages
Hours
7:30 AM to 5:30 PM, 5 days a week, year round
Schedule
full-day
Closed
Federal holidays, the week between Christmas and New Year's Day, one week at the end of the school year in August, plus 7 staff-only Fridays during the year

Policies

When a child is sick
Fever exclusion: child must be fever-free without medication for 24 hours before returning
Biting
Structured response: comfort child, wash with soap/water, apply antiseptic and ice, families get a written injury report, families notified by phone if skin is broken, biter's identity kept confidential

Details

Phone
(650) 394-7328
Address
415 Ivy Drive
License
414004132, active
Ages
6 weeks to 5 years (Infant Toddler Program: 6 weeks–2 years 9 months; Preschool Program: 2 years 9 months–5 years)

The state licenses this address more than once, to the same licensee. The infant-center license is published separately as All Five, with its own license and its own inspection record.

Do you run All Five @ Belle Haven? Everything a program can tell parents is already on this page. Correct anything that is wrong. It is free.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

How they teach

How they teach

Who cares for your child

  • Children per adult — Checked July 2026 · allfive.org

Who cares for your child

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

The state’s licensing transparency data reports 4 complaint-related visit(s) to this facility, while 3 complaint investigation report(s) are published on the transparency portal. State complaint counts: substantiated=3, inconclusive=0, unsubstantiated=3, unfounded=CONFIDENTIAL, Type A citations=2, Type B citations=1. The state publishes no further detail for the difference.

A day here

  • Meals, Outdoors, Sleep, Diapers, Updates for parents, Hours, Calendar, Closed — Checked July 2026 · allfive.org
  • Schedule — Checked July 2026 · allfive.org

Policies

  • When a child is sick, Biting — Checked July 2026 · allfive.org

Details