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Seattle · Licensed center

The Mermaids Lagoon

child-care-preschool.brighthorizons.com

At a glance

  • Large center, licensed for 200 children.
  • Hours 7:30 a.m. to 5:30 p.m., 5 days a week.
  • Run by a for-profit business.

What to know

License: 1 month to 6 years (state). They serve: 1 month - 6 years (their website).

The license is the range the state allows. It does not say which ages have openings.

What the state has found

Someone reported concerns to the state, and it found all 4 valid, most recently in June 2026. The state also cited rules at all 5 of its licensing inspections since February 2024.

See each inspection and complaint

Complaints the state found valid

  • Received Mar 15, 2026Valid complaint, 1 rule citedresolved Jun 21, 2026
    • “Duty to protect children and report incidents to the department within 24 hours of having knowledge of the concern or injury. A child experienced a mark on their body that was confirmed to be a chemical or heat burn by a physician.”

      The state’s description of the complaint

    • Duty to protect children and report incidentsSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Center Director did not report to the department within 24 hours of having knoweldge about the injury. This finding is valid.”

        WAC 110-300-0475(2)

  • Received Jul 31, 2025Valid complaint, 1 rule citedresolved Sep 17, 2025
    • Supervising childrenSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Self-report, staff left child on playground unsupervised and alone”

        WAC 110-300-0345(5)(c)

  • Received Feb 7, 2025Valid complaintresolved May 29, 2025
  • Received Apr 29, 2024Valid complaintresolved Aug 26, 2024

Of the 210 Seattle-area centers licensed for 116 to 323 children, 98 (47%) have no valid complaint in the last three years; 21 (10%) have four or more, as this center does.

How all 210 similar-size centers compare

Of the 210 Seattle-area centers licensed for 116 to 323 children, how many valid complaints each had in the last three years:

  • None47%
  • Fewer than 443%
  • 4 or more10%This center

Licensing inspections

  • Jul 8, 20264 citations
    • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Licensor observed staff that do not have food handlers permit.”

        WAC 110-300-0106(12)

    • Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Licensor observed plastic bags accessible to children.”

        WAC 110-300-0165(2)(d)

    • Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.
      • “Licensor observed staff with expired safe sleep training.”

        WAC 110-300-0106(8)

    • Preservice requirementsShort Term. Fix within 10 business days. Rechecked within 15.
      • “Licensor observed staff that do not have TB.”

        WAC 110-300-0105(3)

  • Jul 23, 20254 citations
    • Food allergies and special dietary needsSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “One child with an egg allergy and one child with a peanut/pistachio allergy, in their written health plans, no food substitutions were listed.”

        WAC 110-300-0186(1)

    • Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “A stem type science room was observed being used as a storage room with furniture and various equipment stacked inside. The door has been removed, and the room is now accessible to children.”

        WAC 110-300-0260(2)(a)(b)

    • Outdoor early learning program spaceShort Term. Fix within 10 business days. Rechecked within 15.
      • “Sections of the back fence where possible soil erosion has occurred has gaps between the fence bottom to the ground of more than 3 1/2 inches.”

        WAC 110-300-0145(8)

    • Safe food practicesShort Term. Fix within 10 business days. Rechecked within 15.
      • “Food in the fridge, freezer, and pantry, viewed not in the original containers. Some containers are not labeled or dated, and some containers are labeled with no date.”

        WAC 110-300-0197(4)

  • Feb 25, 20254 citations
    • Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “There is a pile of gravel on the infant playground that is a choke hazard. There are some fence gates outside that have sharp edges and splintered wood.”

        WAC 110-300-0165(2)(a)

    • MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “In Toddler B and in Kindergarten Prep A the medication did not have the child's name on it or the prescription label. In Toddler B the allergy form did not have medication authorization. The allergy form for the child was not completed annually.”

        WAC 110-300-0215(3)(a)(i)

    • Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “The cleaning supplies are accessible to children in two of the classroom.”

        WAC 110-300-0260(1)(a)

    • Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.
      • “The following staff do not have safe sleep documented in Merit: M.B., L.R., C.G., T.B. and J.W.”

        WAC 110-300-0106(8)

  • Mar 1, 20241 citation
    • Emergency preparation and exitingSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “During the recheck onsite visit and later virtually on the same day, both exits are observed still partially blocked. Exit 1 with a cabinet. Exit 2 with 5 food service carts, 2 garbage cans, mop & bucket and food/consumable delivery items observed in the hallway partially blocking the exit. Items for Exit 2 were removed as observed in a picture sent virtually later in the day but the garbage cans and a mop and bucket still observed partially blocking the exit.”

        WAC 110-300-0166(3)(c)

  • Feb 22, 20242 citations
    • MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Epi Pen observed with no prescription box or printed prescription label to identify who the medication was prescribed to, the prescription date, the expiration date, who prescribed the medication, instructions for the administration and storage of the medication.”

        WAC 110-300-0215(3)(a)(i)

    • Emergency preparation and exitingSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “2 exits upstairs observed partially blocked in the hallway with equipment/furniture and with large boxes/food order supply items.”

        WAC 110-300-0166(3)(c)

The state cited rules at all 5 of this center's inspections. Most Seattle-area centers inspected 5 times had fewer: 78% of 77.

How all 77 Seattle-area centers inspected 5 times compare

Of the 77 Seattle-area centers the state inspected 5 times, how many of those inspections cited a rule:

  • None1%
  • 1 of 53%
  • 2 of 59%
  • 3 of 526%
  • 4 of 539%
  • All 522%This center
Read every record and the state’s reports

State record — Washington DCYF

Last visit
July 8, 2026
On file
5 visits since February 2024 — all of them cited findings · 4 complaint investigations
Most serious
Serious — Licensor observed staff that do not have food handlers permit. · July 8, 2026

Washington DCYF publishes each citation in the licensor’s own words, with a risk level.

Jul 2026 Licensing visit 4 findings

Licensing visit · July 8, 2026

Training requirements

WAC 110-300-0106(8) · Short Term

Licensor observed staff with expired safe sleep training.

Training requirements

WAC 110-300-0106(12) · Serious

Licensor observed staff that do not have food handlers permit.

Preservice requirements

WAC 110-300-0105(3) · Short Term

Licensor observed staff that do not have TB.

Safety requirements

WAC 110-300-0165(2)(d) · Serious

Licensor observed plastic bags accessible to children.

Report (PDF)

Mar 2026 Complaint 1 valid issue

Complaint · Received March 15, 2026 · Resolved June 21, 2026

“Duty to protect children and report incidents to the department within 24 hours of having knowledge of the concern or injury. A child experienced a mark on their body that was confirmed to be a chemical or heat burn by a physician.”

The state’s description of the complaint

Duty to protect children and report incidents

WAC 110-300-0475(2) · Serious

Center Director did not report to the department within 24 hours of having knoweldge about the injury. This finding is valid.

Report (PDF)

Jul 2025 Complaint 2 valid issues

Complaint · Received July 31, 2025 · Resolved September 17, 2025

Reported to the state by the program

Serious injury, valid issues and self-report are Washington’s own fields on its complaint listing.

Supervising children

WAC 110-300-0345(5)(c) · Serious

Self-report, staff left child on playground unsupervised and alone

Report (PDF)

Jul 2025 Licensing visit 4 findings

Licensing visit · July 23, 2025

Outdoor early learning program space

WAC 110-300-0145(8) · Short Term

Sections of the back fence where possible soil erosion has occurred has gaps between the fence bottom to the ground of more than 3 1/2 inches.

Food allergies and special dietary needs

WAC 110-300-0186(1) · Serious

One child with an egg allergy and one child with a peanut/pistachio allergy, in their written health plans, no food substitutions were listed.

Safe food practices

WAC 110-300-0197(4) · Short Term

Food in the fridge, freezer, and pantry, viewed not in the original containers. Some containers are not labeled or dated, and some containers are labeled with no date.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(2)(a)(b) · Serious

A stem type science room was observed being used as a storage room with furniture and various equipment stacked inside. The door has been removed, and the room is now accessible to children.

Report (PDF)

Feb 2025 Licensing visit 4 findings

Licensing visit · February 25, 2025

Training requirements

WAC 110-300-0106(8) · Short Term

The following staff do not have safe sleep documented in Merit: M.B., L.R., C.G., T.B. and J.W.

Safety requirements

WAC 110-300-0165(2)(a) · Serious

There is a pile of gravel on the infant playground that is a choke hazard. There are some fence gates outside that have sharp edges and splintered wood.

Medication

WAC 110-300-0215(3)(a)(i) · Serious

In Toddler B and in Kindergarten Prep A the medication did not have the child's name on it or the prescription label. In Toddler B the allergy form did not have medication authorization. The allergy form for the child was not completed annually.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(1)(a) · Serious

The cleaning supplies are accessible to children in two of the classroom.

Report (PDF)

Feb 2025 Complaint 2 valid issues

Complaint · Received February 7, 2025 · Resolved May 29, 2025

The state’s report (PDF)

Apr 2024 Complaint 1 valid issue

Complaint · Received April 29, 2024 · Resolved August 26, 2024

The state’s report (PDF)

Mar 2024 Licensing visit 1 finding

Licensing visit · March 1, 2024

Emergency preparation and exiting

WAC 110-300-0166(3)(c) · Serious

During the recheck onsite visit and later virtually on the same day, both exits are observed still partially blocked. Exit 1 with a cabinet. Exit 2 with 5 food service carts, 2 garbage cans, mop & bucket and food/consumable delivery items observed in the hallway partially blocking the exit. Items for Exit 2 were removed as observed in a picture sent virtually later in the day but the garbage cans and a mop and bucket still observed partially blocking the exit.

Report (PDF)

Feb 2024 Licensing visit 2 findings

Licensing visit · February 22, 2024

Medication

WAC 110-300-0215(3)(a)(i) · Serious

Epi Pen observed with no prescription box or printed prescription label to identify who the medication was prescribed to, the prescription date, the expiration date, who prescribed the medication, instructions for the administration and storage of the medication.

Emergency preparation and exiting

WAC 110-300-0166(3)(c) · Serious

2 exits upstairs observed partially blocked in the hallway with equipment/furniture and with large boxes/food order supply items.

Report (PDF)

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

What it costs

We couldn’t find it, so if you know, please share. We’ll publish it and work to confirm it with the provider directly too.

A day here

7:30 a.m. to 5:30 p.m., 5 days a week

Updates for parents
Updates for parents
My Bright Day mobile app with photos and real-time updates

Details

Phone
(206) 318-5292
Address
2401 Utah Ave S, Seattle, 98134
License
PL-17217
Quality program
Early Achievers Enrolled

We couldn’t find some information that may matter to your decision: openings, Working Connections subsidy, cost, teaching approach, ratios and staff, and sick and biting policies. We can ask the program for you and copy you in.

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Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

From Washington DCYF’s published reports, last checked November 3, 2026.

Washington’s four risk levels, highest first: Immediate, Serious, Short Term, Long Term. Deadlines from DCYF procedure PRO 10.1.21.

Ages

Age groups as Washington defines them: WAC 110-300-0005 (infant to 11 months, toddler 12 to 29 months, preschool 30 months to 6 years, school age 5 to 12 years).

A day here

Details

Large means the biggest quarter of Seattle-area’s 855 licensed centers by state-licensed capacity: 116 to 323 children. Small is 6 to 40; medium is 41 to 115.

The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.

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