Normandy Park Kindercare

Complaints the state found valid

• Received May 29, 2026Valid complaint, 1 rule citedresolved Aug 26, 2026

  • “Report of group size of 20 children with ages infant through preschool together with 2 staff for unknown length of time”

    The state’s description of the complaint

  • Center capacity, ratio, and group sizeShort Term. Fix within 10 business days. Rechecked within 15.

    • “During an on-site inspection on 6/3/26 Licensor reviewed the center attendance records for 5/29/26 which showed that the center was over the maximum group size and ratio with the following staff:ratio records: (a)Infants: Ratio - 1:5 (b)Toddlers: Ratio - 1:9 (c)Preschoolers: DP Ratio - 1:11 / Pre-K 1:12 Mixed Ratio Holding Room - Group Size - 28 / Ratio - 2:28”

      WAC 110-300-0356(5)

• Received Mar 10, 2026Valid complaint, 2 rules citedresolved Jun 22, 2026

  • “Report of group size of 20 children with ages infant through preschool together with 2 staff for unknown length of time”

    The state’s description of the complaint

  • Center capacity, ratio, and group sizeShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor reviewed the attendance records for 3/10/2026 which showed that the center was over the maximum group size and ratio of mix age ratio with the following staff:ratio records: (a)Mixed Ratio with Infant - Group Size - 9 / Ratio - 2:9 (b)Mixed Ratio with Toddlers - Group Size - 25 / Ratio - 3:26 (c)Mixed Ratio with Preschoolers - Group Size - 29 / Ratio - 4:29”

      WAC 110-300-0356(5)

  • Center capacity, ratio, and group size

    • “Licensor reviewed the attendance records for the date of 3/10/2026 which showed 29 children present - this exceeded the maximum licensed capacity for the space used during 6:00 AM to 8:00 AM where all ages are combined.”

      WAC 110-300-0356(1)(b)

• Received May 8, 2025Valid complaint, 1 rule citedresolved Oct 1, 2025

  • Duty to protect children and report incidentsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “During the course of inspections and interviews, provider and staff did not report per WAC 0450.”

      WAC 110-300-0475(1)

• Received Mar 14, 2024Valid complaint, 1 rule citedresolved Jul 30, 2024

  • Prohibited behavior and discipline, and physical separation of childrenSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “During the process of the inspection, it was determined that Director MB used inappropriate interaction to encourage child to enter the Center when child left the bus (1)(c) During the process of the inspection, it was determined that Director MB had an inappropriate interaction with families of enrolled child (1)(d)”

      WAC 110-300-0331(1)

• Received Jun 7, 2023Valid complaintresolved Jul 5, 2023

  The state’s report (PDF)

Licensing inspections

• Jun 3, 20262 citations

  • Preservice requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “During an on-site inspection on 6/3/2026 licensor observed a newly hired staff member without a complete and passed background check in ratio in a classroom with children.”

      WAC 110-300-0105(2)

  • Preservice requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “During an on-site inspection on 6/3/2026 licensor observed a newly hired staff member without a verified negative TB Test in ratio in a classroom with children.”

      WAC 110-300-0105(3)

• Jan 15, 20264 citations

  • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Food handler permits were expired for seven staff members.”

      WAC 110-300-0106(12)

  • Preservice requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Portable background check (PVC) was expired for one staff member.”

      WAC 110-300-0105(2)

  • Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Plastic bags were observed stored on the floor inside plastic containers in the preschool bathroom.”

      WAC 110-300-0165(2)(d)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Rust and flaking paint were observed on metal plumbing access doors in both the school-age and preschool classrooms. These surfaces were accessible to children.”

      WAC 110-300-0165(3)(g)

• Oct 10, 2025Nothing cited
• Jul 17, 20252 citations

  • General staff qualificationsShort Term. Fix within 10 business days. Rechecked within 15.

    • “6 lead teachers have not submitted HS education in MERIT. 110-300-0100(7) - 6 Assistant teachers have not submitted HS education in MERIT.”

      WAC 110-300-0100(6), WAC 110-300-0100(7)

  • Preservice requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “3 staff members have failed to make corrections to take TB test or enter it into MERIT.”

      WAC 110-300-0105(3)

• Dec 17, 20241 citation

  • Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Multiple staff missing trainings on MERIT.”

      WAC 110-300-0106(11)

• Mar 19, 20244 citations

  • Food allergies and special dietary needsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “During the observation, Licensor H. did not observe an individual care plan for child WVH that addressed substitute for allergenic foods, specific treatment plan in response to an allergic reaction (1)(b)(c)”

      WAC 110-300-0186(1)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15. Serious. Fix within 5 business days. The licensor rechecks within 10.

    • “During the inspection, Licensor H. observed a tied plastic bag with garbage in the infant/toddler playground (2)(d) During the inspection, Licensor H. observed the following toys that were broken. In the infant and toddler playground, there was a broken kitchen play set. In the preschool playground, there was a broken kitchen play set (3)(c) During the inspection, Licensor H. observed a broken wall panel or board in the toddler bathroom near the toilet. Panel or board was placed near the toilet against the wall. (3)(g) During the inspection, Licensor H. tested water at the sink inside of the school-age classroom. It tested at 66 degrees Fahrenheit. The sink in the preschool classroom tested at 60 degrees Farhenheit. (4)(e)”

      WAC 110-300-0165(4)(e), WAC 110-300-0165(2)(d), WAC 110-300-0165(3)(g) · Rule: “All water accessible to enrolled children must not be hotter than 120 degrees Fahrenheit.”

  • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “During the inspection, Licensor H. did not observe a current CPR/First aid for staff member: NS During the inspection, Licensor H. did not observe a current food handlers card for the following staff: KRM,”

      WAC 110-300-0106(12)

  • Safe food practicesShort Term. Fix within 10 business days. Rechecked within 15.

    • “During the inspection, Licensor H. observed brown sugar in an airtight containter that was not labeled or dated, three bags of shredded cheese that were not labeled or dated in a ziploc bag, 6 yogurt containers that were in an airtight container not labeled or dated, hummus that is in original container but not dated when it was opened. There were zip loc bags of veggie patties in the freezer with a date, but they were not labeled with contain name. (4)(a)”

      WAC 110-300-0197(4)