Hilltop Children's Center

Complaints the state found valid

• Received Aug 2, 2024Valid complaint, 4 rules citedresolved Nov 5, 2024

  • Water hazards and swimming poolsImmediate. Fix immediately or by the next business day. The licensor rechecks on site within 5.

    • “Through onsite visit, conversation with staff and admin it is observed that children have played on the canal path, mainly during "closing time". It is observed that there is not a physical barrier between the canal path and the large body of water.”

      WAC 110-300-0175(1) · Immediate risk

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor observed large furniture, specifically cubby shelves not achored to the wall. Furniture removed due to painting, but items were not re-anchored later, at H/S recheck visit.”

      WAC 110-300-0165(3)(f)

  • Center capacity, ratio, and group sizeShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor observed concerns of ratio issues through multiple staff conversations and the licensor observed this, on the playground.”

      WAC 110-300-0356(5)

  • Individual care planShort Term. Fix within 10 business days. Rechecked within 15.

    • “Through conversation, the licensor learned that more likely than not, the center has multiple children with a special need that would require an individual care plan to be created and followed. Despite conversation with admin, this information was not provided and/or it is not on file.”

      WAC 110-300-0300(1)(a)

• Received Jun 26, 2024Valid complaintresolved Sep 1, 2024

  The state’s report (PDF)

Licensing inspections

• Dec 19, 20252 citations

  • Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Plastic bags were observed to be kept in an area in the younger toddler classroom that was accessible to children and could become a suffocation hazard.”

      WAC 110-300-0165(2)(d)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “A cord was observed in one of the younger toddler rooms dangling down within reach of children and could be capable of forming a loop around a child's neck.”

      WAC 110-300-0165(2)(c)

• Sep 4, 20242 citations

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor and licensing supervisor observed multiple large cubby like shelves not anchored to anything to prevent from falling and/or tipping.”

      WAC 110-300-0165(3)(f)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor and licensing supervisor observed the open concept area upstairs to not allow for noise levels that a normal conversation could occur. Both the licensor and licensing supervisor observed that it was difficult to hear during conversation with the provider.”

      WAC 110-300-0165(3)(f)

• Aug 14, 20241 citation

  • MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor emailed the evening prior to the five day deadline for correction verification on this citation to remind provider that correction was due on Monday 8/12/24. Licensor did not recieve updated status on WAC 0215(3)(a)(i). At original MV, licensor observed child to have an Epi Pen without any Rx box or prescription label. WAC is re-cited.”

      WAC 110-300-0215(3)(a)(i)

• Aug 8, 20241 citation

  • Preservice requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed chef with withdrawn background check still on site at health and safety recheck visit.”

      WAC 110-300-0105(2)

• Aug 5, 20247 citations

  • MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed an Epi Pen stored in an emergency backpack. The Epi Pen was not stored in a box with the prescription label for the medication.”

      WAC 110-300-0215(3)(a)(i)

  • Preservice requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed two staff members to have withdrawn background check applications status. Licensor confirmed these staff members have recently been on site at the center.”

      WAC 110-300-0105(2)

  • Preservice requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Per Merit, many staff missing TB verification.”

      WAC 110-300-0105(2)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor observed electrical cord to be accessible and present in a way that would allow a loop to be formed around a child's neck in River room. Provided TA to teacher and director.”

      WAC 110-300-0165(2)(c)

  • Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Per Merit, 8 staff missing blood and body fluids training.”

      WAC 110-300-0106(10)

  • Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Per Merit, 19 staff missing FA/CPR training.”

      WAC 110-300-0106(11)

  • Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Per Merit, 9 staff missing CCB training. Please ensure new staff complete by 90 day mark.”

      WAC 110-300-0106(3)

• Sep 19, 20236 citations

  • Infant safe sleep practicesSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Raindrop room had lights turned down too low. It was a cloudy day and there was not enough light in the room to be able to observe a child's skin color while sleeping.”

      WAC 110-300-0291(1)(d)

  • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Multiple staff need to complete the childcare basics training.”

      WAC 110-300-0106(12)

  • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Multiple staff need to complete the safe sleep training.”

      WAC 110-300-0106(12)

  • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “3 staff are missing BBP.”

      WAC 110-300-0106(12)

  • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “2 staff are missing FA/CPR.”

      WAC 110-300-0106(12)

  • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “11 staff are missing Food Handler Permit.”

      WAC 110-300-0106(12)

• May 4, 20224 citations

  • MedicationShort Term. Fix within 10 business days. Rechecked within 15.

    • “Director was missing documentation of medication training.”

      WAC 110-300-0215(2)

  • Training requirementsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck. Short Term. Fix within 10 business days. Rechecked within 15.

    • “Staff with Initial STARSexemptions were missing documenation of training specified under WAC 110-300-0106. Staff were also missing documenation of BBP professional training. BBP is supposed to be completed yearly.”

      WAC 110-300-0106(1), WAC 110-300-0106(10), WAC 110-300-0106(4), WAC 110-300-0106(5), WAC 110-300-0106(7), WAC 110-300-0106(9)

  • Emergency preparedness planShort Term. Fix within 10 business days. Rechecked within 15.

    • “Staff did not have documentation of signing off on reviewing the Disaster Plan yearly.”

      WAC 110-300-0470(1)

  • Staff recordsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “MERIT is missing information for some staff.”

      WAC 110-300-0115(1)