Bright Start Childcare

Complaints the state found valid

• Received Jul 11, 2025Valid complaint, 2 rules citedresolved Mar 3, 2026

  • Duty to protect children and report incidentsSerious. Fix within 5 business days. The licensor rechecks within 10. Short Term. Fix within 10 business days. Rechecked within 15.

    • “During the course of the complaint assessment, Licensor C. reviewed all relevant information and determined that there was sufficient evidence to conclude that a licensing violation occurred. Information was gathered through interviews with Mr. H. and his daughter, S., as well as a review of the incident circumstances. The licensor determined that neither Mr. H. nor his daughter, Assistant Teacher S., were aware of the injuries the child had sustained at the time and reported that they believed the injuries were the result of an allergic reaction or rash, although they were unsure of the cause. It was later determined by a medical professional that the injuries were consistent with bite marks.”

      WAC 110-300-0475(2), WAC 110-300-0475(3)

Licensing inspections

• Mar 25, 202614 citations in 2 reports

  • Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Multiple plastic bags were in unlocked cabinet in kitchen accessible to children.”

      WAC 110-300-0165(2)(d)

  • Emergency preparation and exitingSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Back emergency exit door was locked at deadbolt and door handle at time of visit. Door handle was not the type that can be opened from inside without the use of a key, tools, or special knowledge and did not automatically unlock when the knob or handle was turned.”

      WAC 110-300-0166(3)(a)

  • Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed the following labeled keep out of reach of children and accessible to children: toothpaste in unlocked mirrored bathroom cabinet, cleaning supplies in unlocked lower kitchen cabinet, tide pods and laundry detergent on the floor of unlocked laundry room, and 5 gallon paint bucket in grass of licensed backyard.”

      WAC 110-300-0260(1)(a)

  • Staff recordsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Lead teacher H.E.'s staff record was missing a copy of current government issued photo identification, emergency contact information, completed employment application or resume”

      WAC 110-300-0115(3)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Broken kitchen tile had sharp edges and points that were accessible to children and capable of producing cuts, abrasions, and punctures.”

      WAC 110-300-0165(3)(a)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Large TV on media console in front living room was not secured to wall and capable of tipping.”

      WAC 110-300-0165(3)(f)

  • Fire safetyShort Term. Fix within 10 business days. Rechecked within 15.

    • “Provider did not inspect for fire safety using the state fire marshal form at current address.”

      WAC 110-300-0170(2)

  • Emergency preparedness planShort Term. Fix within 10 business days. Rechecked within 15.

    • “Provider did not practice and record fire and evacuation drill once each calendar month when they did not practice and record a fire and evacuation drill in February 2026.”

      WAC 110-300-0470(4)(a)

  • License and program locationLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Address number or signage were not legible and plainly visible from the street or road serving the premises.”

      WAC 110-300-0410(5)

  • PostingsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Provider's postings were missing the current child care license at the current address, and the basement and upper level floorplans”

      WAC 110-300-0505(1)(2)

  • Attendance recordsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Provider did not keep daily staff attendance records for family home program.”

      WAC 110-300-0455(3)

  A second state report dated the same day: 3 citations

  • Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed the following labeled keep out of reach of children and accessible to children: tide pods and laundry detergent on the floor of unlocked laundry room. Provider did not send proof of complaince to licensor within required time frame.”

      WAC 110-300-0260(1)(a)

  • Staff recordsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Lead teacher H.E.'s staff record was missing a copy of current government issued photo identification, emergency contact information, completed employment application or resume. Provider did not send proof of compliance to Licensor within required time frame.”

      WAC 110-300-0115(3)

  • Emergency preparedness planShort Term. Fix within 10 business days. Rechecked within 15.

    • “Provider did not practice and record fire and evacuation drill once each calendar month when they did not practice and record a fire and evacuation drill in February 2026. Provider did not send proof of compliance of this violation within required time frame.”

      WAC 110-300-0470(4)(a)

• Feb 17, 20263 citations

  • Preservice requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “After department contact with provider, the provider's background check expired 1/19/2026. PBC was submitted on 2/13/2026 and fingerprinting completed on 2/17/2026.”

      WAC 110-300-0105(2)

  • Attendance recordsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Provider did not have and could not provide any daily child attendance records, upon request during on-site visit, with children's names, date of care, arrival and departure times, and parent/guardian signatures.”

      WAC 110-300-0455(2)

  • Attendance recordsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Provider did not have and could not provide any daily staff attendance records, upon request during on-site visit, with each staff members names, number of children in care, staff-to-child ratio, dates, and start and end times.”

      WAC 110-300-0455(3)

• Nov 24, 202524 citations in 2 reports

  • Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed a roll of plastic bags in unlocked cabinet under bathroom sink accessible to children.”

      WAC 110-300-0165(2)(d)

  • Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Laundry area was unlocked and two 5 gallon paint buckets were accessible to children”

      WAC 110-300-0260(1)(a)

  • Emergency preparation and exitingSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Egress window in extra bedroom had a barrier around the top of the window well. Top of barrier to bottom of window well measured 5'5".”

      WAC 110-300-0166(4)(c)(ii)(iii)(Iv)(v)(vi)(vii)

  • Program and activitiesShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor did not observe a variety of materials inside or outside.”

      WAC 110-300-0150(1)

  • Fire safetyShort Term. Fix within 10 business days. Rechecked within 15.

    • “Provider did not inspect for fire safety using the state fire marshal form Completed”

      WAC 110-300-0170(2)

  • Child recordsShort Term. Fix within 10 business days. Rechecked within 15.

    • “5 child records were missing signed consent to see medical care and treatment of the child in event of injury or illness.”

      WAC 110-300-0460(4)(g)

  • Emergency preparedness planShort Term. Fix within 10 business days. Rechecked within 15.

    • “Provider did not practice and record an earthquake, lockdown, or shelter-in-place drill once every three calendar months.”

      WAC 110-300-0470(4)(b)

  • First-aid—CPR certification and suppliesLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “On site first-aid kit was missing a CPR barrier. Transporation first-aid kit was missing hand sanitizer and an elastic wrapping bandage.”

      WAC 110-300-0230(3)

  • Child recordsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “5 child records were missing consent for emergency contacts to be contacted and for the child to be released to any of the emergency contacts.”

      WAC 110-300-0460(2)

  A second state report dated the same day: 15 citations

  • Outdoor early learning program spaceShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor observed multiple gaps between bottom of fence to ground that were larger than 3 1/2 inches. Provider did not demonstrate proof of compliance to department within required time frame”

      WAC 110-300-0145(8)

  • Outdoor early learning program spaceShort Term. Fix within 10 business days. Rechecked within 15.

    • “Emergency exit gate was not self-latching and self-closing. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0145(11)

  • Program and activitiesShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor did not observe a variety of materials inside or outside. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0150(1)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor observed multiple nails on the ground in outdoor area and wire mesh that was covering a vent in outdoor area that had sharp edges and was accessible to children. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0165(3)(a)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Sliding closet doors in hallway posed pinching hazard. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0165(3)(c)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Indoor temperature was 62 degrees at time of visit. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0165(4)(a)

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Water temperature reached 129 degrees at bathroom sink the children access. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0165(4)(e) · Rule: “All water accessible to enrolled children must not be hotter than 120 degrees Fahrenheit.”

  • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.

    • “Three outlets in living room area were not tamper resistant and one outlet in back play area was not tamper resistant. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0165(5)(a)

  • Infant and toddler developmentShort Term. Fix within 10 business days. Rechecked within 15.

    • “Provider did not have developmentally appropriate curriculum for infants and toddlers. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0296(2)(a), WAC 110-300-0296(2)(b), WAC 110-300-0296(2)(c)

  • Child recordsShort Term. Fix within 10 business days. Rechecked within 15.

    • “5 child records were missing signed consent to see medical care and treatment of the child in event of injury or illness. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0460(4)(g)

  • Meal and snack scheduleLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0180(2)

  • First-aid—CPR certification and suppliesLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “On site first-aid kit was missing a CPR barrier. Transportation first-aid kit was missing hand sanitizer and an elastic wrapping bandage. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0230(3)

  • License and program locationLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Licensor did not observe address numbers or signage on the outside of the house or building that contains the early learning program space. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0410(5)

  • Child recordsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “5 child records were missing consent for emergency contacts to be contacted and for the child to be released to any of the emergency contacts. Provider did not demonstrate compliance to the department within required time frame.”

      WAC 110-300-0460(2)

  • PostingsLong Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Provider did not have a no vaping sign or upstairs floorplan posted. Provider did not demonstrate compliance to the department within required time frame. Short 110-300-0470(4)(b) Term”

      WAC 110-300-0505(1)(2)

• May 30, 20253 citations

  • Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed an ear piercing cleaner stored in an unsecured bathroom drawer accessible to children, posing a potential safety hazard.”

      WAC 110-300-0165(2)(a)

  • Outdoor early learning program spaceShort Term. Fix within 10 business days. Rechecked within 15.

    • “Licensor observed two long, unrolled hoses lying in the exit pathway and outdoor play area, as well as a crumpled tarp laying on the ground. These items present potential tripping hazards and pose safety risks to children and staff.”

      WAC 110-300-0145(1)

  • First-aid—CPR certification and suppliesShort Term. Fix within 10 business days. Rechecked within 15. Long Term. The state’s lowest risk level. Fix within 20 business days, no recheck.

    • “Licensor observed that the first aid kit was incomplete, missing essential items such as gauze pads, non latex gloves, adhesive bandages and ice packs.”

      WAC 110-300-0230(2), WAC 110-300-0230(3)

• Nov 19, 20243 citations

  • Emergency preparation and exitingSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed the outdoor exit door was partially blocked with trash bins stored outside the exit gate.”

      WAC 110-300-0166(3)(c)

  • Bottle preparationSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed Mr. M. lacked the knowledge on how to prepare or warm a bottle for infant feeding. (TA provided: infant bottles should not be heated in the microwave).”

      WAC 110-300-0280(3)(g)

  • Physical restraintSerious. Fix within 5 business days. The licensor rechecks within 10.

    • “Licensor observed Mr. M. lacked knowledge on physical restraint.”

      WAC 110-300-0335(2)