Issaquah · Licensed center

Bright Horizons - the Highlands

At a glance

Large center, licensed for 161 children.

What to know

License: 1 month to 13 years (state).

The license is the range the state allows. It does not say which ages have openings.

What the state has found

Someone reported a concern to the state, and in October 2024 the state found it valid and cited 1 rule. The state also cited rules at all 3 of its licensing inspections since August 2023.

See each inspection and complaint

Complaints the state found valid

Received Sep 24, 2024Valid complaint, 1 rule citedresolved Oct 28, 2024
- Safe food practicesShort Term. Fix within 10 business days. Rechecked within 15.
  “A cheese snack served to a child was moldy. Provider could not locate the box that the cheese snack came from that would have an exparation date on it.”
  WAC 110-300-0197(4)

Of the 210 Seattle-area centers licensed for 116 to 323 children, 98 (47%) have no valid complaint in the last three years; 112 (53%) have one or more, as this center does.

How all 210 similar-size centers compare

Of the 210 Seattle-area centers licensed for 116 to 323 children, how many valid complaints each had in the last three years:

None47%
One or more53%This center

Licensing inspections

Sep 19, 20252 citations
- MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.
  “Medical form missing side effects of medication.”
  WAC 110-300-0215(3)(a)(i)
- Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.
  “Janitor storage room was unlocked at the time of inspection. Provider locked the room before licensor left.”
  WAC 110-300-0260(2)(a)(b)
Sep 26, 20249 citations
- Training requirementsShort Term. Fix within 10 business days. Rechecked within 15. Serious. Fix within 5 business days. The licensor rechecks within 10.
  “Staff AGU, RMDB, ES, VD, and BA missing BBP training.”
  WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
- Training requirementsShort Term. Fix within 10 business days. Rechecked within 15. Serious. Fix within 5 business days. The licensor rechecks within 10.
  “Staff AGU, RMDB missing CPR/1st Aid”
  WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
- Training requirementsShort Term. Fix within 10 business days. Rechecked within 15. Serious. Fix within 5 business days. The licensor rechecks within 10.
  “Staff AGU and VD missing food worker's permits.”
  WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
- Training requirementsShort Term. Fix within 10 business days. Rechecked within 15. Serious. Fix within 5 business days. The licensor rechecks within 10.
  “Staff AGU and VD missing Childcare BASIC training. There are several other staff with no BASIC training within 3 monthso of employment.”
  WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
- Training requirementsShort Term. Fix within 10 business days. Rechecked within 15. Serious. Fix within 5 business days. The licensor rechecks within 10.
  “Staff VD, AGU, ES, and AB missing safe sleep training.”
  WAC 110-300-0106(10), WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
- Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.
  “Plastic bags accessible to children in the Pre-K room.”
  WAC 110-300-0165(2)(d)
- MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.
  “Medication form for the Epi-pen for child SS missing parent signature.”
  WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)
- MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.
  “Medical form for the Epi-pen for child KG is missing side effects. Medication form for child SS Epi-pen is missing exparation date and length of time to give medication.”
  WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)
- MedicationSerious. Fix within 5 business days. The licensor rechecks within 10.
  “Benadryl and Zyrtec medication form for child KG is missing parent signature.”
  WAC 110-300-0215(3), WAC 110-300-0215(3)(a)(i)
Aug 10, 20232 citations
- Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10. Short Term. Fix within 10 business days. Rechecked within 15.
  “M.F. has expired food worker's permit and safe sleep training. Maria Catillo de Cornejo is missing Childcare Basic, safe sleep is expired. R.D. safe sleep training expired. A.G. expired safe sleep training and food workers card.”
  WAC 110-300-0106(12), WAC 110-300-0106(3), WAC 110-300-0106(8)
- Food allergies and special dietary needsSerious. Fix within 5 business days. The licensor rechecks within 10.
  “One child did not have an individual care plan for their allergy signed by a parent.”
  WAC 110-300-0186(1)

The state cited rules at all 3 of this center's inspections. Most Seattle-area centers inspected 3 times had fewer: 67% of 364.

How all 364 Seattle-area centers inspected 3 times compare

Of the 364 Seattle-area centers the state inspected 3 times, how many of those inspections cited a rule:

None12%
1 of 321%
2 of 335%
All 333%This center

Read every record and the state’s reports

State record — Washington DCYF

Last visit: September 19, 2025
On file: 3 visits since August 2023 — all of them cited findings · 1 complaint investigation
Most serious: Serious — Medical form missing side effects of medication. · September 19, 2025

Washington DCYF publishes each citation in the licensor’s own words, with a risk level.

Sep 2025 Licensing visit 2 findings

Licensing visit · September 19, 2025

Medication

WAC 110-300-0215(3)(a)(i) · Serious

Medical form missing side effects of medication.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(2)(a)(b) · Serious

Janitor storage room was unlocked at the time of inspection. Provider locked the room before licensor left.

Report (PDF)

Sep 2024 Licensing visit 9 findings

Licensing visit · September 26, 2024

Training requirements