Bright Horizons - the Highlands

Center · Issaquah · 930 NE High Street, Ste 102

What kind of place is this?

Size 161 children licensed Larger than the middle half of Seattle centers, where the middle half licenses 43–121. Measured across 576 Seattle centers, 2026-08-17.

Who runs it

Chain Bright Horizons
Owner Public shareholders (NYSE: BFAM) Public company, NYSE: BFAM (SEC reporting; CIK 0001437578). sec.gov

Bright Horizons runs 27 licensed locations in Seattle.

Will it fit our family?

Days / week 5

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

License status Active

State record — Washington DCYF

Last visit
September 19, 2025
On file
3 visits since August 2023 — all of them cited findings · 1 complaint investigation
Fixed?
Washington DCYF does not publish whether a finding was corrected.
Most serious
SeriousMedical form missing side effects of medication. · September 19, 2025

Washington DCYF publishes the licensor’s own observation and a risk level for every citation it issues at a licensing visit, with the inspection report attached as a PDF.

Sep 2025 Licensing visit 2 findings

Licensing visit · September 19, 2025

Medication

WAC 110-300-0215(3)(a)(i) · Serious

Medical form missing side effects of medication.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(2)(a)(b) · Serious

Janitor storage room was unlocked at the time of inspection. Provider locked the room before licensor left.

Report (PDF)

Sep 2024 Licensing visit 9 findings

Licensing visit · September 26, 2024

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU, RMDB, ES, VD, and BA missing BBP training.

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU, RMDB missing CPR/1st Aid

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU and VD missing food worker's permits.

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff AGU and VD missing Childcare BASIC training. There are several other staff with no BASIC training within 3 monthso of employment.

Training requirements

WAC 110-300-0106(10) / 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Short Term / Serious

Staff VD, AGU, ES, and AB missing safe sleep training.

Safety requirements

WAC 110-300-0165(2)(d) · Serious

Plastic bags accessible to children in the Pre-K room.

Medication

WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious

Medication form for the Epi-pen for child SS missing parent signature.

Medication

WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious

Medical form for the Epi-pen for child KG is missing side effects. Medication form for child SS Epi-pen is missing exparation date and length of time to give medication.

Medication

WAC 110-300-0215(3) / 110-300-0215(3)(a)(i) · Serious

Benadryl and Zyrtec medication form for child KG is missing parent signature.

Report (PDF)

Sep 2024 Complaint 1 valid issue

Complaint · September 24, 2024 · Resolved October 28, 2024

Safe food practices

WAC 110-300-0197(4) · Short Term

A cheese snack served to a child was moldy. Provider could not locate the box that the cheese snack came from that would have an exparation date on it.

Report (PDF)

Aug 2023 Licensing visit 2 findings

Licensing visit · August 10, 2023

Training requirements

WAC 110-300-0106(12) / 110-300-0106(3) / 110-300-0106(8) · Serious / Short Term

Matt Fuentes has expired food worker's permit and safe sleep training. Maria Catillo de Cornejo is missing Childcare Basic, safe sleep is expired. Rebecca Dargits safe sleep training expired. Andrea Garcia expired safe sleep training and food workers card.

Food allergies and special dietary needs

WAC 110-300-0186(1) · Serious

One child did not have an individual care plan for their allergy signed by a parent.

Report (PDF)

Before you tour

Bright Horizons - the Highlands hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask what changed after the 13 findings Washington DCYF ranked Serious, most recently in September 2025.It does not publish whether a finding was fixed. The rest carry its lower risk levels.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

  • Owner — Checked September 2026 · sec.gov

Will it fit our family

Not yet reported: ages served, hours, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Bright Horizons - the Highlands? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.