Seattle · Licensed center
Bright Horizons at West Seattle
At a glance
- Large play-based center, licensed for 159 children.
- Hours 7 a.m. to 5:30 p.m., 5 days a week, year round.
- Run by a for-profit business.
What to know
The license is the range the state allows. It does not say which ages have openings.
What the state has found
Someone reported concerns to the state, and it found all 3 valid, most recently in October 2026. The state also cited rules at all 3 of its licensing inspections since August 2023.
See each inspection and complaint
Complaints the state found valid
Received Jun 25, 2026Valid complaint, 1 rule citedresolved Oct 8, 2026
“Toxic mold found in the washer machine”
The state’s description of the complaint
License and program locationSerious. Fix within 5 business days. The licensor rechecks within 10.
“Licensor observed black mold in washer machine.”
WAC 110-300-0410(4)
Received Aug 30, 2024Valid complaint, 1 rule citedresolved Oct 3, 2024
Infant safe sleep practicesSerious. Fix within 5 business days. The licensor rechecks within 10.
“Assistant Director said the staff member in question during the time of the incident did admit to falling asleep on both occations. Therefore, the staff member was terminated from the site.”
WAC 110-300-0291(1)(a)
Received Jan 12, 2024Valid complaintresolved Feb 18, 2024
Of the 210 Seattle-area centers licensed for 116 to 323 children, 98 (47%) have no valid complaint in the last three years; 34 (16%) have three or more, as this center does.
How all 210 similar-size centers compare
Of the 210 Seattle-area centers licensed for 116 to 323 children, how many valid complaints each had in the last three years:
- None47%
- Fewer than 337%
- 3 or more16%This center
Licensing inspections
Apr 22, 20261 citation
Safety requirementsSerious. Fix within 5 business days. The licensor rechecks within 10.
“Plastic grocery bags observed in the Early Preschool 2 classroom near the diapering station inside the bottom drawer. During visit H. removed plastic bags. Violation corrected.”
WAC 110-300-0165(2)(d)
May 6, 20251 citation
Safe food practicesShort Term. Fix within 10 business days. Rechecked within 15.
“At the time of inspection, it was observed that one fridge in Toddler classroom was 50 degree and missing updatde temperature log.”
WAC 110-300-0197(3)
Aug 16, 20233 citations
Emergency preparation and exitingSerious. Fix within 5 business days. The licensor rechecks within 10.
“At the time of the onsite monitor visit, the following classrooms had their emergency exit door locked with a deadbolt while children were present: Toddler 2, Infant 1, Infant 2, Waddler 1.”
WAC 110-300-0166(3)(a)
Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.
“At the time of the onsite monitor visit, there was diaper cream (Desitin, Aquafor, etc.) in three baskets that were on the floor of the adjoining bathroom between early preschool classrooms one and two. Diaper cream products were labeled keep out of reach of children and were accessible to kids in the bathroom. There was also a basket of sunscreen in the preschool 3 classroom on the teacher sesk that was within reach of children present. The sunscreen products were marked with keep out of reach of children.”
WAC 110-300-0260(1)(a)
Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.
“At the time of the onsite monitor visit, there were four staff present, that were employed for longer than three months, and did not have childcare basics completed. At the time of the onsite monitor visit, there were three staff that were in the classrooms working with children, who did not have their CPR/First Aid trainings completed, available onsite, or in MERIT.”
WAC 110-300-0106(3)
The state cited rules at all 3 of this center's inspections. Most Seattle-area centers inspected 3 times had fewer: 67% of 364.
How all 364 Seattle-area centers inspected 3 times compare
Of the 364 Seattle-area centers the state inspected 3 times, how many of those inspections cited a rule:
- None12%
- 1 of 321%
- 2 of 335%
- All 333%This center
Read every record and the state’s reports
State record — Washington DCYF
- Last visit
- September 1, 2026
- On file
- 3 visits since August 2023 — all of them cited findings · 3 complaint investigations
- Most serious
- Serious —
Licensor observed black mold in washer machine.
· September 1, 2026
Washington DCYF publishes each citation in the licensor’s own words, with a risk level.
Jun 2026 Complaint 1 valid issue
Complaint · Received June 25, 2026 · Resolved October 8, 2026
“Toxic mold found in the washer machine”
The state’s description of the complaint
WAC 110-300-0410(4) · Serious
Licensor observed black mold in washer machine.
Apr 2026 Licensing visit 1 finding
Licensing visit · April 22, 2026
WAC 110-300-0165(2)(d) · Serious
Plastic grocery bags observed in the Early Preschool 2 classroom near the diapering station inside the bottom drawer. During visit H. removed plastic bags. Violation corrected.
May 2025 Licensing visit 1 finding
Licensing visit · May 6, 2025
WAC 110-300-0197(3) · Short Term
At the time of inspection, it was observed that one fridge in Toddler classroom was 50 degree and missing updatde temperature log.
Aug 2024 Complaint 1 valid issue
Complaint · Received August 30, 2024 · Resolved October 3, 2024
WAC 110-300-0291(1)(a) · Serious
Assistant Director said the staff member in question during the time of the incident did admit to falling asleep on both occations. Therefore, the staff member was terminated from the site.
Jan 2024 Complaint 1 valid issue
Complaint · Received January 12, 2024 · Resolved February 18, 2024
Aug 2023 Licensing visit 3 findings
Licensing visit · August 16, 2023
Emergency preparation and exiting
WAC 110-300-0166(3)(a) · Serious · No longer on the state’s site as of October 10, 2026
At the time of the onsite monitor visit, the following classrooms had their emergency exit door locked with a deadbolt while children were present: Toddler 2, Infant 1, Infant 2, Waddler 1.
Storage of hazardous and maintenance supplies
WAC 110-300-0260(1)(a) · Serious · No longer on the state’s site as of October 10, 2026
At the time of the onsite monitor visit, there was diaper cream (Desitin, Aquafor, etc.) in three baskets that were on the floor of the adjoining bathroom between early preschool classrooms one and two. Diaper cream products were labeled keep out of reach of children and were accessible to kids in the bathroom. There was also a basket of sunscreen in the preschool 3 classroom on the teacher sesk that was within reach of children present. The sunscreen products were marked with keep out of reach of children.
WAC 110-300-0106(3) · Short Term · No longer on the state’s site as of October 10, 2026
At the time of the onsite monitor visit, there were four staff present, that were employed for longer than three months, and did not have childcare basics completed. At the time of the onsite monitor visit, there were three staff that were in the classrooms working with children, who did not have their CPR/First Aid trainings completed, available onsite, or in MERIT.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
What it costs
We couldn’t find it, so if you know, please share. We’ll publish it and work to confirm it with the provider directly too.
A day here
7 a.m. to 5:30 p.m., 5 days a week, year round
Updates for parents
- Updates for parents
- My Bright Day mobile app for photos, real-time updates, and notifications
How they teach
Play-based
“Project & Play Based Immersive learning experiences that foster a joyful childhood, encourage relationship-building, and develop a foundation for future success.”
Who cares for your child
Vanessa since 2003, Heather since 2011, Galina since 2015, Charo since 2017, Rosa since 2017, Tula since 2018 and Fatiha since 2019.
23 years · Seattle-area median 13, among 77 that publish
Policies
- Enrollment
- Waitlist with priority; families can register at up to 3 centers; registration does not guarantee immediate enrollment
Details
- Phone
- (206) 487-3204
- Address
- 4530 38th Ave SW, Seattle, 98126
- License
- PL-19514
- Quality program
- Early Achievers Enrolled
- Chain
- Bright Horizons
- Owner
- Public shareholders (NYSE: BFAM)
We couldn’t find some information that may matter to your decision: openings, Working Connections subsidy and cost. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
How they teach
- Approach — Checked September 2026 brighthorizons.com
Who cares for your child
- Staff brighthorizons.com
State record
From Washington DCYF’s published reports, last checked November 3, 2026.
Washington’s four risk levels, highest first: Immediate, Serious, Short Term, Long Term. Deadlines from DCYF procedure PRO 10.1.21.
Ages
A day here
- Updates for parents, Hours — Checked September 2026 brighthorizons.com
- Calendar — Checked September 2026 brighthorizons.com
Policies
- Enrollment — Checked September 2026 brighthorizons.com
Details
- Phone, Ages on the license — Checked September 2026 findchildcarewa.org
- Website — Checked September 2026 brighthorizons.com
- Address — Checked June 2026 data.wa.gov
- License, Quality program — Checked March 2026 data.wa.gov
- Ages they serve — Checked September 2026 brighthorizons.com
- Who runs it — Checked September 2026 data.seattle.gov
- Chain — Checked October 2026 brighthorizons.com
- Owner — Checked October 2026 sec.gov/…/bfam-20251231.htm
Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov
Large means the biggest quarter of Seattle-area’s 855 licensed centers by state-licensed capacity: 116 to 323 children. Small is 6 to 40; medium is 41 to 115.
The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.