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Mercer Island · Licensed center

Bright Horizons at Mercer Island

brighthorizons.com

At a glance

  • Large center, licensed for 199 children.

What to know

License: 1 month to 7 years 6 months (state).

The license is the range the state allows. It does not say which ages have openings.

What the state has found

The state cited rules at 2 of its 3 licensing inspections since January 2024. It lists no valid complaint about this center.

One citation, in August 2024, was at the state’s highest risk level, Immediate: Water hazards and swimming pools.

See each inspection

Licensing inspections

  • Aug 27, 2025Nothing cited
  • Aug 19, 20245 citations, 1 Immediate
    • Water hazards and swimming poolsImmediate. Fix immediately or by the next business day. The licensor rechecks on site within 5.
      • “4) a wading pool was seen set up with some standing water in it and several plastic animals. 7)A blow up pool and a blue tub were seen with standing water in them.”

        WAC 110-300-0175(4) · Immediate risk

    • Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “1a) Cleaners were seen stored under a sink in a classroom that was not locked or made inaccessible to children. 2ab) Many classrooms are being used for storage as they are not in use currently. Dishwasher detergent was seen sitting out on a counter in one of these classrooms. The storage classrooms are not made inaccessible to children, preventing their access.”

        WAC 110-300-0260(1)(a), WAC 110-300-0260(2)(a)(b)

    • Training requirementsShort Term. Fix within 10 business days. Rechecked within 15.
      • “3) MERIT does not reflect CCB has been completed for BH. 8)BH and NW- safe sleep training expired 3/8/2023.”

        WAC 110-300-0106(8)

    • Safety requirementsShort Term. Fix within 10 business days. Rechecked within 15.
      • “2c) walking ropes are seen dangling in several classrooms accessible to the children. music ribbons were seen in a basket next to the head of a child during nap time. Several cords were seen dangling from the wall, near children napping. 3g) a garbage can outside was seen with a cracked lid. Handles on a cabinet and drawers in a classroom were observed near the diapering area. The collapseable tunnel was seen with rips and exposed wire. Outside a pad around the umbrella was seen to be ripped. A couch and chair were seen to have rips or peeling surfaces of their material. The fall pads at the rock climbing wall are worn on the edges and corners creating holes in the material. 5d) most classrooms were seen to have outlet extenders at the teacher counters where many items were plugged into one outlet, not directly into the outlet itself.”

        WAC 110-300-0165(3)(g)

    • Safe food practicesShort Term. Fix within 10 business days. Rechecked within 15.
      • “3) a bottle of terriyaki sauce was seen on a shelf with other bottles of the sauce. But this bottle was mostly consumed with about an inch of sauce remaining. The cap to the bottle was removed. The bottle clearly said to keep refrigerated after opening. The bottle was room temperature to the touch. It was not used for any meals this day. 4) a bag of cereal was not in the manufacturer packaging to reflect proper labeling with dates.”

        WAC 110-300-0197(4)

  • Jan 10, 20244 citations
    • Food allergies and special dietary needsSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Provider needs to arrange a training from parents of NB, DL, and HN for staff on medication administration. SM allergic to peanuts and kiwi- no subsititute foods listed on the individual care plan, missing staff signatures for medication training. HN-no individula care plan for dairy allergy.”

        WAC 110-300-0186(2), WAC 110-300-0186(1)

    • First-aid—CPR certification and suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Emergency bag with containing a 1st Aid Kit accessible to children in the playground area.”

        WAC 110-300-0230(2)(b)

    • Storage of hazardous and maintenance suppliesSerious. Fix within 5 business days. The licensor rechecks within 10.
      • “Dishwashing liquid accessible to children under the sink in Toddler 2 classroom.”

        WAC 110-300-0260(1)(a)

    • Training requirementsSerious. Fix within 5 business days. The licensor rechecks within 10. Short Term. Fix within 10 business days. Rechecked within 15.
      • “Staff MP, ED, and KB have expried CPR/1st Aid trainings. Staff MP, ED, KB employed over 3 months. Missing CORE training. Program director, SV, has expried safe sleep training.”

        WAC 110-300-0106(12), WAC 110-300-0106(8)

The state cited rules at 2 of this center's 3 inspections. Seattle-area centers inspected 3 times split about evenly: about a third had fewer, a third the same, and a third more (364 centers).

How all 364 Seattle-area centers inspected 3 times compare

Of the 364 Seattle-area centers the state inspected 3 times, how many of those inspections cited a rule:

  • None12%
  • 1 of 321%
  • 2 of 335%This center
  • All 333%
Read every record and the state’s reports

State record — Washington DCYF

Last visit
August 27, 2025
On file
3 visits since January 2024 — 1 cited nothing
Most serious
Immediate — 4) a wading pool was seen set up with some standing water in it and several plastic animals. 7)A blow up pool and a blue tub were seen with standing water in them. · August 19, 2024

Washington DCYF publishes each citation in the licensor’s own words, with a risk level.

Aug 2025 Licensing visit nothing cited Report (PDF)
Aug 2024 Licensing visit 5 findings

Licensing visit · August 19, 2024

Training requirements

WAC 110-300-0106(8) · Short Term

3) MERIT does not reflect CCB has been completed for BH. 8)BH and NW- safe sleep training expired 3/8/2023.

Safety requirements

WAC 110-300-0165(3)(g) · Short Term

2c) walking ropes are seen dangling in several classrooms accessible to the children. music ribbons were seen in a basket next to the head of a child during nap time. Several cords were seen dangling from the wall, near children napping. 3g) a garbage can outside was seen with a cracked lid. Handles on a cabinet and drawers in a classroom were observed near the diapering area. The collapseable tunnel was seen with rips and exposed wire. Outside a pad around the umbrella was seen to be ripped. A couch and chair were seen to have rips or peeling surfaces of their material. The fall pads at the rock climbing wall are worn on the edges and corners creating holes in the material. 5d) most classrooms were seen to have outlet extenders at the teacher counters where many items were plugged into one outlet, not directly into the outlet itself.

Water hazards and swimming pools

WAC 110-300-0175(4) · Immediate

4) a wading pool was seen set up with some standing water in it and several plastic animals. 7)A blow up pool and a blue tub were seen with standing water in them.

Safe food practices

WAC 110-300-0197(4) · Short Term

3) a bottle of terriyaki sauce was seen on a shelf with other bottles of the sauce. But this bottle was mostly consumed with about an inch of sauce remaining. The cap to the bottle was removed. The bottle clearly said to keep refrigerated after opening. The bottle was room temperature to the touch. It was not used for any meals this day. 4) a bag of cereal was not in the manufacturer packaging to reflect proper labeling with dates.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(1)(a) / 110-300-0260(2)(a)(b) · Serious

1a) Cleaners were seen stored under a sink in a classroom that was not locked or made inaccessible to children. 2ab) Many classrooms are being used for storage as they are not in use currently. Dishwasher detergent was seen sitting out on a counter in one of these classrooms. The storage classrooms are not made inaccessible to children, preventing their access.

Report (PDF)

Jan 2024 Licensing visit 4 findings

Licensing visit · January 10, 2024

Food allergies and special dietary needs

WAC 110-300-0186(2) / 110-300-0186(1) · Serious

Provider needs to arrange a training from parents of NB, DL, and HN for staff on medication administration. SM allergic to peanuts and kiwi- no subsititute foods listed on the individual care plan, missing staff signatures for medication training. HN-no individula care plan for dairy allergy.

First-aid—CPR certification and supplies

WAC 110-300-0230(2)(b) · Serious

Emergency bag with containing a 1st Aid Kit accessible to children in the playground area.

Storage of hazardous and maintenance supplies

WAC 110-300-0260(1)(a) · Serious

Dishwashing liquid accessible to children under the sink in Toddler 2 classroom.

Training requirements

WAC 110-300-0106(12) / 110-300-0106(8) · Serious / Short Term

Staff MP, ED, and KB have expried CPR/1st Aid trainings. Staff MP, ED, KB employed over 3 months. Missing CORE training. Program director, SV, has expried safe sleep training.

Report (PDF)

Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.

What it costs

We couldn’t find it, so if you know, please share. We’ll publish it and work to confirm it with the provider directly too.

What staff are paid

Child Care Teacher
$22.75 to $27.80 an hourJob posting, August 2026

Details

Phone
(877) 624-4532
Address
9555 SE 36th St, Mercer Island, 98040
License
PL-14069
Quality program
Early Achievers Enrolled
Chain
Bright Horizons
Owner
Public shareholders (NYSE: BFAM)

We couldn’t find some information that may matter to your decision: openings, Working Connections subsidy, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.

Run Bright Horizons at Mercer Island? Correct or add anything here, free.
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What staff are paid

State record

From Washington DCYF’s published reports, last checked November 3, 2026.

Washington’s four risk levels, highest first: Immediate, Serious, Short Term, Long Term. Deadlines from DCYF procedure PRO 10.1.21.

Ages

Age groups as Washington defines them: WAC 110-300-0005 (infant to 11 months, toddler 12 to 29 months, preschool 30 months to 6 years, school age 5 to 12 years).

Details

Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov

Large means the biggest quarter of Seattle-area’s 855 licensed centers by state-licensed capacity: 116 to 323 children. Small is 6 to 40; medium is 41 to 115.

The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.

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