Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · March 18, 2025
2.336.C.1 · Correction due March 18, 2025
The safety lock to be broken on the kitchen knife drawer.
Required correction: All hazardous items and materials must be inaccessible to children at all times. Correct immediately. Correct by 03/18/2025
Supervisory visit · April 25, 2024
2.309.A.4 · Correction due April 25, 2024
9 children in attendance and no second staff member present. Specialist reviewed past 2 weeks of attendance records and observed 9 children signed into the sign in/out sheet on 4/11/2024 and 4/12/2024.
Required correction: Ensure there is a second staff member present whenever there are 9 or more children in attendance. Correct immediately and send a statement of compliance to specialist with written response. Correct by 04/25/2024
2.317.D.1
9 children in attendance and only 7 children signed into the sign in/out attendance record.
Required correction: A daily sign out method must be maintained for all children in attendance, with the time the child arrives and leaves the home, and a parent or authorized person's signature. Correct immediately and send a statement of compliance
2.318.C.3 · Correction due April 25, 2024
No documentation of monthly smoke alarm testings were available for review.
Required correction: Hold and maintain record of monthly smoke alarm testings. Correct immediately and send a statement of compliance to specialist with written response. Correct by 04/25/2024
2.321.A.2.c · Correction due April 25, 2024
Reviewed 9 child files and observed 1 child to be missing documentation of immunization status or exemption.
Required correction: Obtain record of immunization status or exemption for child and place in child's file. Send a statement of compliance to specialist with written response. Correct immediately. Correct by 04/25/2024
Reviewed 9 child files and observed 1 to have an expired emergency medical authorization.
2.311.A.14 · Correction due May 25, 2024
Reviewed the provider's file and observed no documentation of a current health statement. The provider's previous health statement expired 7/20/2023.
Required correction: Obtain documentation of a current health statement and send a statement of compliance to specialist with written response. Correct by 05/25/2024
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 13, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Susan Robertson’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Susan Robertson? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.