Primrose Schools runs 25 licensed locations in Denver.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Complaint · June 6, 2025
Founded · 2.216.A.1 · Staff Files · Correction due June 16, 2025
An early childhood teacher, assigned responsibility for a single group of children and working under the supervision of a director, must be at least eighteen (18) years of age and meet at least one (1) of the following qualifications:
Required correction: Lead teachers must meet qualification. Submit documentation with a written statement of compliance to specialist.
Complaint · March 4, 2025
Founded · 2.217.A.14 · General Requirement/Physical Care · Correction due March 12, 2025
Staff to Child Ratios by ages of children and number of staff- 6 weeks to 18 months (infants):1 staff member to 5 infants; 12 months to 36 months: 1 staff member to 5 toddlers; 24 months to 36 months: 1 staff member to 7 toddlers; 2-1/2 years to 3 years:1 staff member to 8 children; 3 years to 4 years: 1 staff member to 10 children; 4 years to 5 years: 1 staff member to 12 children; 5 years and older: 1 staff member to 15 children; Mixed-age group 2-1/2 yrs to 6 yrs: 1 staff member to 10 children.
Required correction: Classrooms must maintain teacher-child ratio at all times. Submit documentation of written statement of compliance to specialist.
Complaint · February 7, 2025
Founded · 2.207.F · General Requirement/Physical Care · Correction due February 18, 2025
The center must release the child only to an individual over the age of sixteen (16) for whom written authorization has been given by the parent(s)/guardian(s) and is maintained in the child's record (see rule section 2.208). In an emergency, the child may also be released to an individual for whom the child's parent/guardian has given verbal authorization. If the staff member who releases the child does not know the individual, identification must be required to assure that the individual is authorized to pick up the child.
Required correction: Director submitted a complete response on 2/11/25 to Licensing Specialist. No response required.
Founded · 2.212.A · Personnel · Correction due February 18, 2025
All staff at the center must demonstrate knowledgeable decision-making, judgment, and concern for the proper care and well-being of children.
Required correction: All staff must demonstrate knowledgeable decision making for the well-being of children. Submit a written statement of compliance to specialist.
Complaint · February 6, 2025
Founded · 2.217.A.14 · General Requirement/Physical Care · Correction due February 18, 2025
Staff to Child Ratios by ages of children and number of staff- 6 weeks to 18 months (infants):1 staff member to 5 infants; 12 months to 36 months: 1 staff member to 5 toddlers; 24 months to 36 months: 1 staff member to 7 toddlers; 2-1/2 years to 3 years:1 staff member to 8 children; 3 years to 4 years: 1 staff member to 10 children; 4 years to 5 years: 1 staff member to 12 children; 5 years and older: 1 staff member to 15 children; Mixed-age group 2-1/2 yrs to 6 yrs: 1 staff member to 10 children.
Required correction: Ratio must not be exceeded at any time. Submit documentation with written statement of compliance to specialist.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on July 27, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in July 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Primrose School Of Torrey Peaks’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Primrose School Of Torrey Peaks? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.