Primrose Schools runs 25 licensed locations in Denver.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Complaint · March 9, 2026
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · June 2, 2025
2.223.D.5.a.1 · Correction due June 2, 2025
At the time of visit, observed one cot placed less than two feet apart on all sides in the Preschool Green classroom.
Required correction: Immediately 6/2/2025, all cots must be spaced at least two feet apart on all sides during rest time. Corrected at the time of visit, the Lead teacher moved the cot making them at least two feet apart on all sides. Submit a written statement of future compliance by 7/2/2025. Correct by 06/02/2025
2.237.K
At the time of visit, observed the kitchen door to be open and accessible to children.
Required correction: Immediately 6/2/2025, kitchens must be inaccessible to children at all times. Corrected at the time of visit, the Owner shut and locked the kitchen door making it inaccessible to children at all times. Submit a written statement of future
2.212.A · Correction due June 2, 2025
At the time of visit, reviewed Ms. Jaalah S. and Ms. Chloe V. file and identified that Ms. Jaalah S. and Ms. Chloe V. completed the department approved safe sleep training on 3/10/2025 and 10/21/2024. However, a infant was observed to be in a unsafe sleep environment in their care.
Required correction: Immediately 6/2/2025, all staff at the center must demonstrate knowledgeable decision-making, judgment, and concern for the proper care and well-being of children. Submit a written statement of compliance by 7/2/2025. Correct by 06/02/2025
2.223.C.2 · Correction due June 2, 2025
At the time of visit, observed in the Infant Blue classroom a 14 month old infant sleeping with a Pillow Pet inside a crib.
Required correction: Immediately 6/2/2025, in the infant room, soft bedding or materials that could pose as a suffocation hazard are not permitted in cribs. Correct at the time of visit, Ms. Jaalah corrected this by removing the Pillow Pet from the crib. Submit a written statement of future compliance by 7/2/2025. Correct by 06/02/2025
2.213.B
At the time of visit, observed Gina R. and Tahca B. to be lacking an updated department-approved standard precautions training.
2.213.D · Correction due June 2, 2025
At the time of visit, observed Yvonne M. and Salma A. to be lacking an updated department-approved prevention of shaken baby/abusive head trauma training.
Required correction: Within 30 calendar days, Yvonne M. and Salma A. must complete an updated department-approved prevention of shaken baby/abusive head trauma training. Submit documentation and a written statement of compliance by 7/2/2025. Correct by 06/02/2025
Complaint · April 1, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · December 4, 2024
2.225.B · Correction due December 4, 2024
At the time of the visit observed a staff member in the Toddler Blue classroom to be lifting a child harshly by the left wrist and the left ankle leaving the child's right side hanging.
Required correction: Correct Immediately 12/4/2024, Children must not be subjected to physical or emotional harm, humiliation or threats. Submit a written statement of compliance by 12/11/2024. Correct by 12/04/2024
2.220.D · Correction due December 4, 2024
At the time of visit, observed over the counter medication bottle not to be labeled with the child's first and last name in the Early Pre School classroom. Also observed several diaper rash cream tubes not to be labeled with the childs first and last name in the Young Infant classroom and Preschool Pathways Blue.
Required correction: Over-the-counter medication must be kept in the originally labeled container and be labeled with the child's first and last name. Corrected at the time of visit, the director labeled the medication with the child's first and last name. Submit a written statement of future compliance by 12/11/2024. Correct by 12/04/2024
2.223.D.4 · Correction due December 4, 2024
At the time of the visit, observed two children sleeping on cots without the minimum of two feet between the cots.
Required correction: Correct immediately 12/4/2024, On a sleeping cot or a two inch mat must have a minimum of two feet between each cot. Corrected at the time of visit, a staff member shifted the cot so there will be a minimum of two feet between them. Submit a written statement of future compliance by 12/11/2024. Correct by 12/04/2024
2.223.C.1 · Correction due December 11, 2024
At the time of the visit, observed only 8 cribs in the Older Infant classroom. While the room is licensed for 10 children.
Required correction: Each infant up to 18 months must be provided with a approved sleep/rest equipment meeting the Consumer Product Safety Commission standards. Submit a written statement of compliance by Correct by 12/11/2024
2.212.A · Correction due December 4, 2024
At the time of the visit observed a staff member in the Toddler Blue classroom to be lifting a child by the left wrist and the left ankle leaving the child's right side hanging.
Required correction: Correct Immediately 12/4/2024, All staff at the center must demonstrate knowledgeable decision-making, judgment, and concern for the well-being of children. Submit a written statement of compliance by 12/11/2024 Correct by 12/04/2024
At the time of the visit, observed staples on the
2.229.K · Correction due December 4, 2024
At the time of visit, observed in the Older Infant classroom a scrunch tunnel and a pack of diapers to be stored underneath the evacuation crib.
Required correction: Immediately 12/4/2024 nothing may be stored in or under any evacuation equipment. Corrected at the time of visit, a staff took the equipment out from under the evacuation crib. Submit a written statement of future compliance by 12/11/2024. Correct by 12/04/2024
2.230.B · Correction due December 4, 2024
At the time of visit, observed several chairs to be stacked too high and can pose as a safety hazard for children.
Required correction: Indoor and outdoor equipment, materials, and furnishings must be sturdy, safe and free of hazards. Corrected at the time of visit, a staff member took the equipment down creating a space free of hazards. Submit a written statement of future compliance by 12/11/2024. Correct by 12/04/2024
2.237.B · Correction due December 4, 2024
At the time of the visit, observed torn leather on the red sofa exposing the inside material to children in the Preschool Pathways Blue classroom, it can post a safety hazard for children.
Required correction: Buildings must be kept in good repair and maintained in a safe condition. Corrected at the time of visit, a staff took the equipment out from the classroom, removing all hazards. Submit a written statement of future compliance by 12/11/2024. Correct by 12/04/2024
2.223.B.4 · Correction due December 4, 2024
At the time of visit, confirmed through staff members' statements that children in the Older Infant classroom have a specific nap time schedule.
Required correction: Correct Immediately 12/4/2024, children must be allowed to form and observe their own sleep and walking patterns. Submit a written statement of compliance by 12/11/2024 Correct by 12/04/2024
2.229.L · Correction due December 4, 2024
At the time of the visit observed a child under the age of 3 years holding a small car, can pose as a chocking hazard in the Preschool Pathway Green classroom. Also, observed a small rock and several markers containing small lids on a cabinet by the teaching board accessible to children under the age of 3 years in the Preschool Pathway Blue classroom. Also, observed an art activity that contains small pom poms accessible to children under the age of 3 years in the Preschool Pathways Blue classroom.
Required correction: Toys, toy parts and any materials accessible to children under the age of 3 years must not be a choking hazard or able to be inhaled. Any area of the facility accessible to children less than three must be free of any choke or inhalation hazards. Corrected at the time of visit, a staff removed the items and made them inaccessible to children. Submit a written statement of future compliance by 12/11/2024. Correct by 12/04/2024
Complaint · December 4, 2024
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · July 2, 2024
2.241.D.1.a · Correction due August 2, 2024
At the time of the visit, observed the Early Preschool and Toddler Blue classroom to be lacking art supplies accessible to children.
Required correction: A variety of developmetally appropriate materials, equpiment and learning activities for art must be available at any one time for children to access. Submit statment of future compliance. Correct by 08/02/2024
At the time of the visit, observed the Toddler 2, Early Preschool, Toddler Blue, Preschool Green, Infant Blue classrooms to have musical instruments in the classroom, but inaccessible to the children.
2.229.G · Correction due July 2, 2024
At time of visit, observed a loose plastic bag to be on the Pathways Preschool playground, posing a suffocation hazard to children.
Required correction: Immediately, 7/2/2024, loose plastic bags must be stored in areas inaccessible to children. Corrected at time of visit by staff member removing plastic bag. making it inaccessible to children. Submit statement of future compliance by 8/2/2024. Correct by 07/02/2024
2.230.B · Correction due July 2, 2024
At the time of the visit, observed gaps under the fence on the Pathways Preschool playground, posing an entrapment and safety hazard to children.
Required correction: Immediately, 7/2/2024, outdoor equipment, materials and furnishings must be sturdy, safe, and free of hazards. Submit photo documentation and statement of compliance by 8/2/2024. Correct by 07/02/2024
2.229.C · Correction due July 2, 2024
At the time of the visit, observed in PS Pathways room 6, hair gel labeled keep out of reach of children, to be accessible to children, on a mounted table.
Required correction: Immediately,7/2/2024, items labeled "keep out of reach of children" must be inaccessible to children. Corrected at the time of the visit by the Director placing the hair gel on a shelf, making the hair gel inaccessible to children. Submit a statement of future compliance by 8/2/2024. Correct by 07/02/2024
2.229.H · Correction due July 2, 2024
At the time of the visit, observed in PS Pathways room 6 a comb with a sharp metal point on the end on a table accessible to children, posing a safety hazard.
Required correction: Immediately, 7/2/2024, sharp tools and instumemts must be stored in areas inaccessible to children. Corrected at time of visit by staff member removing the comb, making it inaccessible to children. Submit statement of future compliance by 8/2/2024. Correct by 07/02/2024
Complaint · May 24, 2023
Unfounded · 7.702.71.H · Equipment/Materials · Correction due June 5, 2023
Sharp tools and instruments must be stored in areas inaccessible to children.
Required correction: Immediately, all sharp tools and instruments must be inaccessible to children at all times. Corrected at time of visit, the operations director moved the staple remover to a high, locked cabinet making it inaccessible to children. Submit a written statement of future compliance by 6/12/2023.
Unfounded · 7.702.72.B · Correction due June 5, 2023
Indoor and outdoor equipment, materials, and furnishings must be sturdy, safe, and free of hazards.
Required correction: Immediately, all indoor equipment must be safe and free of hazards at all times. Corrected at time of visit, the classroom teacher unstacked the chairs and placed them around the tables. Submit a written statement of future compliance by 6/12/2023.
Unfounded · 7.702.41.A · Personnel · Correction due June 5, 2023
All staff at the center must demonstrate knowledgeable decision-making, judgment, and concern for the proper care and well-being of children.
Required correction: Immediately, all staff must demonstrate knowledgeable decision-making and judgment when caring for children at all times. Submit a written statement of compliance by 6/12/2023.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Primrose School of Tallgrass’s file specifically, instead of waiting for the next one.
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Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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