Primrose Schools runs 25 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 7 of the 16 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Complaint · May 5, 2025
2.206.B.9 · Correction due May 5, 2025
Reviewed the facility handbook and Ch1's file with incident reports, identified the facility is not following their own policy regarding suspension and documentation. Previously cited on: 3/31/2025
Required correction: The facility must follow their policy handbook. Submit a written statement of compliance to the Specialist Correct by 05/05/2025
2.206.B.8 · Correction due May 5, 2025
Reviewed the facility handbook and Ch1's file with observation reports, identified the facility is not following their own policy regarding observation reports and supporting positive behaviors along with challenging behaviors.
Required correction: The facility must follow their own policy handbook Submit a written statement of compliance to the Specialist Correct by 05/05/2025 Complaint Allegation :
Complaint · May 5, 2025
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · March 31, 2025
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · March 31, 2025
2.206.B.9.a
Reviewed the facility policy handbook, identified the policy for steps taken prior to suspension and expulsion is missing, along with the consult with an early childhood mental health consultant.
Probationary visit · March 3, 2025
2.219.B.4 · Correction due April 3, 2025
Reviewed 13 children files, identified Ch9 to have an expired health appraisal.
Required correction: Obtain current health appraisal and maintain in child's file. Submit a written statement of compliance to the Specialist. Correct by 04/03/2025
Probationary visit · February 3, 2025
2.223.A.2 · Correction due February 3, 2025
In the infant room 7 children were logged in and 8 in attendance, in the young toddler room, 7 children were logged in with 6 in attendance, in the EPS room, 11 children were logged in and 10 in attendance, in the preschool room, 13 children were logged in and 12 in attendance and in the PK room, 18 children logged in with 12 in attendance. This is a direct violation per stipulation F.
Required correction: Transition logs must reflect the correct number of children in the classroom at all times. Corrected at the time of visit: Crystal corrected the logs in all the rooms. Submit a written statement of compliance to the Specialist. Correct by 02/03/2025
Probationary visit · January 14, 2025
2.223.A.1 · Correction due January 14, 2025
Licensing Specialist observed a child alone in the PK classroom for an undetermined amount of time. This is a direct violation of stipulation D.
Required correction: All children must be directly supervised at all times. Correct by 01/14/2025
Limited Supervisory visit · October 2, 2024
2.217.A.14 · Correction due October 2, 2024
Brianna left the infant room to open the front door for the Licensing Specialist, leaving Kate in the room alone with 8 infants for approximately 30 seconds.
Required correction: All rooms must stay in ratio at all times. Submit a written statement of compliance to the Specialist. Correct by 10/02/2024
2.120.C.1.a.1
Reviewed 1 staff file, identified Kate to be missing the TRAILS clearance letter. Kate was alone with 8 infants.
2.121.J.1 · Correction due October 2, 2024
Reviewed 1 staff file, identified Kate to be missing the State-based clearance letter. Kate was alone with 8 infants.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members have reviewed the powerpoint within 24 hours. Submit documentation of State Based Clearance Letters for staff members with written response to the Specialist. Correct by 10/02/2024
Supervisory visit · September 16, 2024
2.121.J.1 · Correction due September 16, 2024
Reviewed 22 staff files, identified Lourie O. to be missing the out of state background clearance letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members have reviewed the powerpoint within 24 hours. Submit documentation of Out of State Clearance Letters for staff members with written response to the Specialist. Correct by 09/16/2024
2.230.C.8
On the preschool playground, observed a large root from the pine tree exposed next to the twisty slide. Root was approximately 6 inches above the ground, causing a potential tripping hazard.
Limited Supervisory visit · July 23, 2024
2.120.C.1.a.1 · Correction due July 23, 2024
In young toddler classroom, observed staff member Tish A. (DOH 7/22/24) in the room with children, Tish does not have CBI, FBI or TRAILS clearance letters.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members have reviewed the powerpoint within 24 hours. Submit documentation of CBI, FBI, and TRAILS Clearance Letters for staff members with written response to the Specialist. Correct by 07/23/2024
Supervisory visit · November 6, 2023
7.702.72.C.8 · Correction due November 6, 2023
On the preschool play area, identified a grate protruding from the turf about 2 inches, weed mat was protruding from area by tire swing, on toddler playground weed mat was protruding from an area between structure and swings, these would be a possible tripping hazard.
Required correction: Immediately 11/6/23, all outdoor areas must be free from hazards. Submit a statement of compliance by 11/13/2023 Correct by 11/06/2023
Reviewed 15 staff files, identified Sara G missing the abuse acknowledgment form.
Required correction: Immediately on 11/6/23, obtain the abuse acknowledgment form signed and dated by employee.
7.702.34.B.4 · Correction due December 6, 2023
Reviewed 12 children files, identified one child missing a current health appraisal.
Required correction: Obtain a current health evaluation for student. Submit a statement of compliance by 12/6/23. Correct by 12/06/2023
7.702.42.H · Correction due November 6, 2023
Reviewed 15 staff files, identified Analycia B. with a start date of 4/23/21 and Kiara J. with a start date of 7/31/23 to be missing the department approved Early Intervention and Preschool Special Education Programs.
Required correction: Immediately on 11/6/23, obtain the Department approved training in Early Intervention and Preschool Special Education Programs. Submit a statement of compliance by 11/13/23. Correct by 11/06/2023
7.702.61.A.1.b
In EPS 2, identified diaper supplies containing diapers and diaper rash cream in unlocked storage containers on the floor, in Eps 3, diaper creams and diapers in an unlocked storage container in the bathroom, in the Pathways room diapers and diaper creams on a shelf in the bathroom. All supplies were accessible to children.
Required correction: Immediately on 11/6/23, diaper supplies must be stored inaccessible to all children. Corrected at the time of visit: Crystal removed all diaper supplies to a locked or out of reach area in each room.
7.702.71.C · Correction due November 6, 2023
In EPS 3, PS1 and PK1 ziplock baggies with a manufacture label 'keep out of reach' on the boxes. All baggies were in the bathroom in unlocked cabinets all accessible to children in the rooms.
Required correction: Immediately on 11/6/23, all keep out of reach items must be inaccessible to children. Corrected at the time of visit: Crystal removed all baggies to a locked cabinet. No response needed. Correct by 11/06/2023
7.702.71.G · Correction due November 6, 2023
In EPS2 loose bags were in an unlocked container in the bathroom, In PS1, loose bags were on a shelf above the toilet in the bathroom and in PK1, loose bags were on a shelf in the bathroom. All loose bags were accessible to children.
Required correction: Immediately on 11/6/23, all loose bags must be stored in areas inaccessible to all children. Corrected at the time of visit: Crystal removed all loose bags to a locked cabinet in rooms. No response needed. Correct by 11/06/2023
7.702.71.H · Correction due November 6, 2023
In PK3, identified a red package tape holder in the 'tape' drawer on the cabinet next to the east side window. This was accessible to children
Required correction: Immediately on 11/6/23, all sharp tools must be inaccessible to children. Corrected at the time of visit: Crystal removed tape holder to her office. No response needed . Correct by 11/06/2023
In the infant room, identified small foam hearts on the art room above the play area for infants, these could
7.702.51.B.1 · Correction due November 6, 2023
Two expired Zertex bottles were identified in the medication bag.
Required correction: Immediately on 11/6/23, remove and send home all expired medication. Submit a statement of compliance by 11/13/23. Correct by 11/06/2023
Complaint · April 4, 2023
Founded · 7.701.53.B. · General Rules · Correction due April 17, 2023
Pursuant to Section 19-3-304, C.R.S., any caregiver or staff member in a child care facility who has reasonable cause to know or suspect that a child has been subjected to abuse or neglect or who has observed the child being subjected to circumstances or conditions that would reasonably result in abuse or neglect shall immediately upon receiving such information report or cause a report to be made of such fact to the state hotline, county department of human or social services or local law enforcement agency.
Required correction: Any caregiver or staff member in a child care facility who has reasonable cause to know or suspect that a child has been subjected to abuse or neglect or that has observed the child being subjected to circumstances or conditions that would reasonable result in abuse or neglect shall immediately upon received such information report or cause a report to be made of such fact to the state hot line, county department of human or social services or local law enforcement agency. Correct immediately.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Primrose School of Bear Creek’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Primrose School of Bear Creek? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.