Primrose Schools runs 25 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 9 of the 15 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · September 10, 2025
2.122.A · Correction due September 10, 2025
Facility to be missing a current fire inspection report.
Required correction: The facility must obtain an approving fire inspection report every 2 years. Submit documenttaion with written statement of compliance to specialist. Correct by 09/10/2025
2.219.B.2
Reviewed 15 child files and identified one child to be missing a current medical statement and two children's medical statement not indicating when the next visit is required by the health care provider.
2.221.C · Correction due September 10, 2025
Three sunscreens not labeled with child's name last name in the Older Infant room, four sunscreens not labeled with children's name in the PreK 1 room, and one sunscreen not labeled with child's name in the Preschool 2 room.
Required correction: Sunscreens must be labeled with child's first and last name. Submit a written statement of compliance to specialist. Correct by 09/10/2025
2.230.B · Correction due September 10, 2025
Two foam balls and 3 foam paddles ripped and not in a good condition on the PreK playground, accessible to children, posing a potential hazard.
Required correction: All equipment must be sturdy and free of hazard. CORRECTED AT THE TIME OF THE INSPECTION. Staff member removed the damaged equipment from the playground. No response required. Correct by 09/10/2025
2.213.F
Reviewed 26 staff files and identified SM19 (DOH 6/2/25) to be missing the First Aid/CPR training and no First Aid/CPR certificate.
2.213.G · Correction due September 10, 2025
Reviewed 26 staff files and identified SM6 (DOH 5/2/25) to be missing the child abuse prevention training.
Required correction: Staff must complete the training. Submit a documentation with written statement of compliance to specialist. Correct by 09/10/2025
Renewal-Probationary visit · October 17, 2024
2.229.R.3 · Correction due October 17, 2024
only 2 books accessible to children in the Preschool 2 room.
Required correction: There must be enough materials for the children in care, correct immediately 10/17/24. *Corrected at time of inspection, Director added books. No response is required. Correct by 10/17/2024
Probationary visit · September 24, 2024
2.212.G · Correction due October 24, 2024
Reviewed 27 staff files and observed 1 staff member Abigail A. (DOH 8/19/24) to not have a health statement on file.
Required correction: All staff members must have a health statement. Correct by 10/24/24 Correct by 10/24/2024
2.213.F · Correction due October 24, 2024
Reviewed 27 staff files and observed Alexa G. to have an expired first aid/CPR (9/16/24).
Required correction: All staff must complete first aid/CPR module or training. Correct by 10/24/24 Correct by 10/24/2024
Probationary visit · August 29, 2024
2.220.J · Correction due August 29, 2024
An epipen in Prek 2 room to be expired (6/24).
Required correction: Medication must be up to date and the expired medication must be disposed of, correct immediately 8/29/24. Correct by 08/29/2024
Probationary visit · July 25, 2024
2.222.A.1.b · Correction due July 25, 2024
2 boxes containing diapers and wipes to be on the floor in the Early Preschool Room, accessible to children.
Required correction: Diaper supplies must be inaccessible to children, correct immediately 7/25/24. *Corrected at the time of inspection, Manager put materials out of reach of children. No response is required. Correct by 07/25/2024
2.209.A.7 · Correction due July 25, 2024
Reviewed 12 child files and observed 2 children to have expired emergency medical authorization forms.
Required correction: Obtain and update annually emergency medical authorization forms for children, correct immediately 7/25/24. Document compliance to specialist by 7/25/24. Correct by 07/25/2024
2.219.B.2 · Correction due August 25, 2024
Reviewed 12 child files and observed one child to be enrolled over 30 days and missing a health statement.
Required correction: Obtain current health statement for child, correct by 8/25/24. Document compliance to specialist by 8/25/24. Correct by 08/25/2024
Limited Supervisory visit · April 5, 2024
2.230.B · Correction due April 5, 2024
Loose cords from the air purifiers to the outlets in rooms Preschool 2 and EPS 2, posing a potential safety hazard.
Required correction: Materials must be safe and free of hazards, correct immediately 4/5/24. *Corrected at the time of inspection, Director taped up the cords. No response is required. Correct by 04/05/2024
Supervisory visit · February 23, 2024
2.121.J.1 · Correction due February 26, 2024
Reviewed 22 staff files and observed Lacey L. and Shaniah H. to be missing out of state check letters.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members have reviewed the powerpoint within 24 hours. Submit documentation of (Out of State Clearance Letters) for staff members with written response to Specialist. Correct by 02/26/2024
2.213.B
Reviewed 22 staff files and observed Stephanie B, Brittani A and Madison S to be missing the 2nd required signature on the standard precautions certificates.
2.216.B.2.a · Correction due February 23, 2024
Identified no Infant Program Supervisor on staff for the day.
Required correction: There must be an IPS on staff 60% of each day, correct immediately 2/23/24. Document compliance to specialist by 3/1/24. Correct by 02/23/2024
2.229.L · Correction due February 23, 2024
A small magnet on a white board in the Younger Toddler room, posing a potential choking hazard.
Required correction: Materials accessible to children under the age of 3 years must not pose a choking hazard, correct immediately 2/23/24. *Corrected at the time of inspection, Assistant Director removed the magnet from the classroom. No response is required. Correct by 02/23/2024
Renewal-Probationary visit · November 2, 2023
7.702.42.F · Correction due December 2, 2023
Reviewed 17 staff files, two files (Ashlee W. and Emily M.) are lacking the department-approved introduction to First Aid and CPR module or current CPR/First Aid training. Ashlee was hired on 5/9/2023, and Emily was hired on 8/1/2023. This is a direct violation of stipulation "J" on the probationary license.
Required correction: Review all staff members' files, and ensure all files have updated documentation of the department-approved introduction to First Aid and CPR module or current CPR/First Aid training. Correct by 12/02/2023
Reviewed 17 staff files, one file (Emily M.) is lacking the Department-approved training course: Introduction
7.702.42.I · Correction due December 2, 2023
Reviewed 17 staff members files, two files (Emily M. and Candice E.) are lacking documentations of the Department-approved Recognizing the Impact of Bias on Early Childhood Professionals training. Emily was hired on 8/1/2023 and Candice was hired on 6/5/2023. This is a direct violation of stipulation "J" on the probationary license.
Required correction: Review all staff members' files, and ensure all files have documentation of the Department-approved Recognizing the Impact of Bias on Early Childhood Professionals training within 90 days of employment. Submit documentation to the Licensing Specialist with your written statement of compliance Correct by 12/02/2023
Observed Ms. Candice to be one of the assigned staff members in the Older Infant classroom. Candice's file is lacking documentation of the department-approved safe sleep training. Candice was hired 6/5/2023. This is a direct
7.702.41.G · Correction due December 2, 2023
Reviewed 17 staff files, one file (Kaitlyn T.) is lacking a medical statement signed and dated by a Health Care Provider. Kaitlyn was hired on 9/25/2023
Required correction: Review all staff members' records, ensure all records have medical statements signed and dated by a Health Care Provider Correct by 12/02/2023
7.702.46.A.7 · Correction due November 2, 2023
Observed Ms. Abby and Ms. Emily to be the assigned ECT qualified staff members in the Preschool Pathways classroom. Both Ms. Abby and Ms. Emily are lacking documentations of the ECT qualifications. This is a direct violation of stipulation "I" on the probationary license.
Required correction: Immediately (11/2/2023) ensure there is a qualified ECT supervising each group of children at all times. Submit documentation with the written statement of compliance Correct by 11/02/2023
Correction due November 2, 2023
Reviewed 17 staff members' files, one file (Sarah S.) is lacking documentations of the FBI clearance letter. This is a direct violation of stipulation "K" on the probationary license.
Required correction: Review all staff members files, ensure all files have documentation of FBI clearance letters. Submit documentation with the written statement of compliance. Correct immediately Correct by 11/02/2023
7.702.71.C · Correction due November 2, 2023
Observed 4 containers and tubes of diaper rash cream in an unlocked drawer accessible to children in the Preschool 2 classroom. All items labeled "keep out of reach of children". This is a direct violation of stipulation "L" on the probationary license.
Required correction: All items labeled "keep out of reach of children" must be inaccessible to children at all times. **Corrected at the time of the visit, a staff member removed the items and made them inaccessible to children. Correct by 11/02/2023
7.702.51.B.10 · Correction due November 2, 2023
Observed an expired epipen in the Prek1 classroom. The experation date of the epipen was 9/2023.
Required correction: If a medication is out of date or left over, the parent(s)/guardian(s) is responsible for picking up the medication. If the parent(s)/guardian(s) do not respond, the center must dispose of the medications as required by the Colorado Department of Public Health and Environment. Correct immediately Correct by 11/02/2023
Probationary visit · September 25, 2023
7.702.91.J · Correction due September 25, 2023
At the time of the visit observed a child's cot in front of the exit door in the PreK1 classroom. The child's cot was blocking the exit door of the room and can pose a safety hazard.
Required correction: All exit routes must be kept free from any materials. **Corrected at the time of the visit, a staff member removed the cot to a different area. No need for a written statement of compliance to be submitted. Correct by 09/25/2023
Complaint · June 12, 2023
Founded · 7.702.31.B · Correction due June 15, 2023
The written policies and procedures must be developed, implemented, and followed, and must include at a minimum the following information:
Required correction: Immediately (6/15/2023) ensure that the program's written policies are followed at all times.
Founded · 7.702.62.A.1 · General Requirement/Physical Care · Correction due June 15, 2023
All children must be under the direct supervision at all times of a qualified adult who has been assigned the responsibility to supervise
Required correction: Immediately (6/15/2023) ensure that all staff members know the number of children they care for in each classroom and the attendance forms in all classrooms are accurate at all times. This is a violation of stipulation -C- on the probationary license. Probationary stipulation -C- states "All children must be under the direct and active supervision of qualified staff at all times, both indoors and outside. ”
Founded · 7.702.62.A.2 · General Requirement/Physical Care · Correction due June 15, 2023
The time a child arrives and leaves the center each day must be recorded. Staff members must complete written attendance verification periodically throughout the day, including during transitions.
Required correction: Immediately (6/15/2023) ensure that all staff members know the number of children they care for in each classroom. Also, ensure that the attendance forms in all classrooms account for the accurate number of children at all times. This is a violation of stipulation -E- on the probationary license. Probationary stipulation -E- states Licensee will use a name-to-face attendance verification tool (paper or electronic form) and complete attendance verification for all transitions and at frequent intervals throughout the day. Licensee shall provide training for all staff on how to use the attendance verification tool and must maintain verification of the training in each employee’s staff file.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 13, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Primrose School @ Candelas’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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