Primrose Schools runs 25 licensed locations in Denver.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · November 19, 2025
2.122.A · Correction due November 19, 2025
Facility to be missing a current fire inspection report.
Required correction: The facility must obtain an approving fire inspection report every 2 years. Submit documentation with written statement of compliance to specialist. Correct by 11/19/2025
2.120.I
Reviewed 31 staff files and identified two staff members with expired TRAILS Clearance letters.
2.121.D.5 · Correction due November 19, 2025
Reviewed 31 staff files and identified one staff member with expired FBI clearance letter.
Required correction: An updated clearance letter must be obtained every 5 years. Submit documentation with written statement of compliance to specialist. Correct by 11/19/2025
2.213.B · Correction due November 19, 2025
Reviewed 31 staff files and identified one staff member with expired Standard Precautions training.
Required correction: The training must be updated annually. Submit documentation with written statement of compliance to specialist. Correct by 11/19/2025
2.213.C · Correction due November 19, 2025
Reviewed 31 staff files and identified one staff member, working in the Infant room and to be missing a current Infant Safe Sleep training.
Required correction: The training must be updated annually. Submit documentation with written statement of compliance to specialist. Correct by 11/19/2025
2.213.G · Correction due November 19, 2025
Reviewed 31 staff files and identified one staff with expired Child Abuse Prevention training.
Required correction: The training must be updated annually. Submit documentation with written statement of compliance to specialist. Correct by 11/19/2025
2.220.C · Correction due November 19, 2025
One child's emergency medication to be missing the original pharmacy label.
Required correction: Emergency medication must contain the original pharmacy label. Submit a written statement of compliance to specialist. Correct by 11/19/2025
2.220.D · Correction due November 19, 2025
Two over the counter medications not labeled with child's last name, and one medication not labeled with child's first name.
Required correction: Over the counter medications must be labeled with child's firts and last name. CORRECTED AT THE TIME OF THE INSPECTION. Director labeled the medications. No response required. Correct by 11/19/2025
2.223.A.2
In the Toddler 1 room, staff not completing written attendance verification during transition from the classroom to the playground.
2.229.L · Correction due November 19, 2025
In the EPS classroom, broken crayons on the table during a coloring activity. In the PRS Pathway room artificial flowers in the sensory table. In the Preschool classroom, small rocks, shells, Unifix cubes, Geo shapes, marker caps and broken crayons, accessible to children under 3 years of age.
Required correction: Choke hazards must be inaccessible to children under 3 years of age. CORRECTED AT THE TIME OF THE INSPECTION. Director removed the choke hazards from all classrooms. No response required. Correct by 11/19/2025
Supervisory visit · January 30, 2025
2.121.J.1 · Correction due January 30, 2025
Reviewed 31 staff files and identified Chelsea R. (8/4/21) and Alexandara T. (DOH 6/10/24) to be missing Out-of-State clearance letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members Chelsea and Alexandra have reviewed the powerpoint within 24 hours. Submit documentation of Out of State background check for Chelsea and Alexandra with written response to the Specialist. Correct by 01/30/2025
2.219.B.2
Reviewed 16 child files and identified one child with expired medical statement and one child with missing subsequent date on the health statement.
2.220.D · Correction due January 30, 2025
One over the counter medication not labeled with child's first and last name.
Required correction: The medication must be labeled with child's first and last name. CORRECTED AT THE TIME OF THE INSPECTION. Director labeled the medication. No response required. Correct by 01/30/2025
2.222.A.1.b · Correction due January 30, 2025
Diapers on the bathroom floor and wet wipes in unlocked cabinet in the Early Preschool 1 and one diaper on the toilet tank in the Early Preschool 2, accessible to children.
Required correction: Diapers and supplies must be inaccessible to children. CORRECTED AT THE TIME OF THE INSPECTION. Staff placed the diapers and supplies to an area inaccessible to children. No response required. Correct by 01/30/2025
In the Young Toddler room, Specialist asked how many children are present and staff reported 7. Specialist counted 8 children. Child was also not checked into the Young Toddler room. Additionally, in the Toddler room, staff did not complete name-to face verification when transitioned from the playground to
2.229.L · Correction due January 30, 2025
Latch Puzzle labeled 3+ in the Early Preschool 2 and sensory bottles with loose cap in the Toddlers, Early Preschool 1 and Preschool Pathway, accessible to children under 3 years of age.
Required correction: Choke hazards must be inaccessible to children. CORRECTED AT THE TIME OF THE INSPECTION. Staff removed the Latch Puzzle and sensory bottles form the classrooms. No response required. Correct by 01/30/2025
2.230.B · Correction due January 30, 2025
Icy areas on the Toddler and Preschool Playgrounds, posing a potential hazard. It was observed the Toddler classroom using the playground.
Required correction: Outdoor area must be safe and free of hazard. Submit a written statement of compliance to specialist. Correct by 01/30/2025
Supervisory visit · March 6, 2024
2.127.C · Correction due March 6, 2024
No posting regarding the procedures for filing a complaint.
Required correction: At all times during operating hours the facility must post in a prominent and conspicuous location information regarding the procedures for filing a complaint with the Department of Early Childhood. Correct by 3/6/24. Staff added information about filing a complaint in the front lobby at the time of inspection. Corrected at the time of inspection. No response necessary. Correct by 03/06/2024
Reviewed 15 staff files and observed Amanda H. and Koleen C. to have an expired Standard Precautions training.
2.229.L · Correction due March 6, 2024
Small clothespins, posing a potential choking hazard, holding photos in the main hallway where children under 3 years of age enter and exit classrooms. Observed small plastic hooks, posing a potential choking hazard, in the Younger and Older Infant classrooms.
Required correction: All materials accessible to children less than 3 years of age must be free of any choke or inhalation hazards. Correct by 3/6/24. Staff removed the small clothespins from the wall and moved them to an area inaccessible to children. Staff taped the plastic hooks to secure them to the wall. Corrected at the time of inspection. No response necessary. Correct by 03/06/2024
2.230.B · Correction due March 6, 2024
Two broken wooden riding toys on the toddler playground.
Required correction: Indoor and outdoor equipment must be sturdy and free of hazards. Correct by 3/6/24. Staff removed the broken riding toys form the playground. Corrected at the time of inspection. No response necessary. Correct by 03/06/2024
2.229.D
Observed staples on the bulletin boards in the infant and toddler hallways.
Required correction: Staples must be inaccessible to children less than 3 years of age. Correct by 3/6/24. Staff covered the staples
2.219.B.2 · Correction due April 6, 2024
Reviewed 12 child files and observed one child to be missing a current health statement.
Required correction: Obtain a current health statement. Correct by 4/6/24. Document compliance to Specialist by 4/6/24. Correct by 04/06/2024
Complaint · January 26, 2024
2.206.B · Correction due January 26, 2024
Identified through several staff members' statements that CH1 had a behavior issue on 12/11/2023. CH1's parents were informed that CH1 wasn't allowed to attend the program on 12/12/2023 due to CH1's behavior. The program's written policies and CH1's behavioral plan state that when an incident happens, the child will be sent home for the day. The program's written policies and CH1's behavioral plan do not indicate that the child will not be allowed in the program on the day after the incident.
Required correction: The written policies and procedures must be developed, implemented and followed at all times. Correct immediately and submit a written statement of compliance. Correct by 01/26/2024
2.229.C · Correction due January 26, 2024
At the time of the visit observed several bathroom cleaner bottles labeled "keep out of reach of children" accessible to children in unlocked closet room in the hallway by the PreK classroom.
Required correction: Items labeled "keep out of reach of children" must be inaccessible to children at all times. **Corrected at the time of the visit, a staff member removed the items and made them inaccessible to children. No need for a written statement of compliance to be submitted. Correct by 01/26/2024
2.220.D · Correction due January 26, 2024
Observed 2 diaper cream tubes not to be labeled with the child's first and last name in the Toddler classroom.
Required correction: Over the counter medications must be labeled with the child's first and last name. **Corrected at the time of the visit. A staff member labeled both items. No need for a written statement of compliance to be submitted. Correct by 01/26/2024
2.237.H
Observed 2 uncovered electrical outlets to be accessible to the children in the hallway in front of the Toddler classroom.
2.229.G · Correction due January 26, 2024
Observed a roll of plastic bags accessible to children in the Preschool Pathways bathroom. Also, observed trash bags accessible to children in unlocked closet room in the hallway by the PreK classroom.
Required correction: Loose plastic bags must be stored in areas inaccessible to children. **Corrected at the time of the visit, a staff member removed the items and made them inaccessible to children. No need for a written statement of compliance to be submitted. Correct by 01/26/2024
Complaint · January 26, 2024
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Primrose School At Standley Lake’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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