Primrose Schools runs 25 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 4 of the 4 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
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Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · July 22, 2026
2.229.C · Correction due July 22, 2026
In the two year old classroom, observed hand soap labeled "keep out of reach of children" on a low shelf accessible to children,
Required correction: Items labeled "keep out of reach of children" must be inaccessible to children. ****Corrected at time of inspection the Owner removed the hand soap placing them on a high shelf making the soap inaccessible to children. No response is required. Correct by 07/22/2026
2.216.B.1.e
At the time of inspection the specialist observed SM1 and SM2 in the Infant 2 Classroom, after reviewing SM1 and SM2 files the specialist observed no current 1st Aid/CPR certificate for either staff.
Required correction: There must be at aleast one staff member on duty in each infant room at all times who holds a current Department-approved first aid and safety certificate that includes CPR for all ages of children. ****Corrected at time of inspection, the Owner placed SM3 in the Infant 2 classroom. SM3 had a current 1st Aid/CPR certificate. Please still
Supervisory visit · August 15, 2025
2.238.C · Correction due August 15, 2025
At the time of inspection, the specialist observed a baby gate infront of the door between Infant A classroom and the Infant B classroom.
Required correction: Exits must be arranged and maintained so as to provide free and unobstructed egress. ****Corrected at time of inspection, the Director removed the gate that was located between the classroom, free the egress. No response is required. Correct by 08/15/2025
2.209.A.7
Reviewed 12 child files and observed 10 children missing current documentation of emergency medical authorization.
Supervisory visit · September 11, 2024
2.129.A.3 · Correction due September 11, 2024
In the Toddler 2 Classroom, observed allergy information for children displayed on the wall near one if the exit doors of the classroom.
Required correction: All information regarding children and their families shall be kept confidential. *****Corrected at the time of inspection, The Director removed the identified information from the wall, and placed it behind the laminated paper, making the information confidential. No response is required. Correct by 09/11/2024
2.218.C.5 · Correction due September 11, 2024
Identified through staff statement, that a child in the younger infant classroom, requires an individual health care plan. At the time of inspection, no documentation of a health care plan was available for review.
Required correction: Obtain an individual health care plan for the child. Correct by 09/11/2024
2.120.I · Correction due September 11, 2024
Reviewed 31 staff files and observed Ashley, Natalie and Stacey to be missing current documentation of a renewed TRAILS clearance letter for the staff members listed above.
Required correction: Every five years all child abuse and neglect inquiry background checks must be renewed by resubmitting an inquiry form. An updated clearance letter or verification of submission of the inquiry form must be obtained before five years from the date reflected on the current clearance letter. Correct by 09/11/2024
Supervisory visit · October 11, 2023
7.702.71.C · Correction due October 11, 2023
In the Preschool Pathways C and Preschool classroom observed hand soap on a handwashing sink labeled with "keep out of reach of children" accessible to children.
Required correction: Items labeled "keep out of reach of children" must be inaccessible to children. ****Corrected at time of inspection, Director moved the hand soap on a high shelf making the soap inaccessible to children. No response is required. Correct by 10/11/2023
Correction due October 11, 2023
Reviewed 21 staff files and observed Trina to be missing documenation of a State Department-approved training in emergency and disaster preparedness. On the day of inspection Trina was in the Older Toddler Classroom.
Required correction: Prior to caring for children, all staff must complete a State Department-approved training in emergency and disaster preparedness. Immediately obtain documentation of emergency and disaster preparedness training for staff. Correct by 10/11/2023
7.702.42.D · Correction due October 11, 2023
Reviewed 21 staff files and observed Sharon to be missing current documentation of Prevention of Shaken Baby/Abusive Head Trauma training. Sharon was in the Preschool Pathways classroom the day of inspection.
Required correction: Staff working with children less than 3 years of age must complete a Department-approved Prevention of Shaken Baby/Abusive Head Trauma training prior to working with children less than 3 years of age. Immediately obtain documentation of Prevention of Shaken Baby/Abusive Head Trauma training. Correct by 10/11/2023
7.702.42.B · Correction due October 11, 2023
Reviewed 21 staff files and observed Veronica and Sharon to be missing current documentation of Standard Precautions training.
Required correction: All staff must complete a Department-approved Standard Precautions training that meets current OSHA requirements prior to working with children. Immediately obtain documentation of current Standard Precautions training. Correct by 10/11/2023
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 13, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Primrose School at Shadow Canyon’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Primrose School at Shadow Canyon? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.