New Horizon Academy runs 7 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 4 of the 7 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Across New Horizon Academy's 7 locations in Denver, it cited something at 37% of 60 visits.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · November 4, 2025
2.120.I · Correction due November 4, 2025
Reviewed 19 staff files and staff member 4 had an expired trails clearance letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff member #4 has reviewed the powerpoint within 24 hours. Submit documentation of TRAILS Clearance Letter for staff member #4 with written response to the Specialist by 11/11/2025. Correct by 11/04/2025
2.121.D.5
Reviewed 19 staff files and staff member # 4 had an expired FBI clearance letter
2.127.D · Correction due November 4, 2025
Classroom Two's B and Classroom Preschool A were both lacking a capacity posting.
Required correction: Ensure that all classrooms must post in every classroom the licensed capacity and staff-to child ratio. ***Corrected at the time of the visit on 11/4/2025.*** Respond with a plan of ongoing compliance by 11/11/2025. Correct by 11/04/2025
2.209.A.7 · Correction due November 4, 2025
Reviewed 10 children's files and 1 children had an expired written authorization for emergency medical.
Required correction: Review and ensure all children have a current written authorization for emergency medical signed and dated by parents/gardian annually. Correct immediately and respond with verification of compliance by 11/11/2025. Correct by 11/04/2025
2.213.G
Reviewed 19 staff files and staff member #3 had an expired child abuse prevention training.
2.223.A.2 · Correction due November 4, 2025
Licensing Specialist reviewed the attendance verification in classroom Two's B, and there were 17 children signed in and 16 children were present.
Required correction: The time a child arrives and leaves the center each day must be recorded. Staff members must complete written attendance verification periodically throughout the day, including during transitions. ***Corrected at the time of the visit the staff member completed a name to face and wrote the time the child lefted the classroom on 11/4/2025.***Respond with a plan of ongoing compliance by 11/11/2025. Correct by 11/04/2025
2.229.L · Correction due November 4, 2025
In classroom Two's B there were several sensory bottles located in the sensory table accessible to children under the age of 3 years old. The several sensory bottles had loose caps that contained small items including plastic leaves that were posing a possible choking hazard.
Required correction: The facility must ensure that all small choking hazards must be made inaccessible to children under the age of 3 years old. ***Corrected at the time the staff member removed the sensory bottles from the senory table on 11/4/2025.*** Respond with a plan of on going compliance by 11/11/2025. Correct by 11/04/2025
2.230.B · Correction due November 4, 2025
In classroom Two's B there were several sensory bottles located in the sensory table accessible to children. The several sensory bottles had loose caps that contained water beads. The water beads poses a safety hazard.
Required correction: Indoor and outdoor equipment, materials, and furnishings must be sturdy, safe, and free of hazards. ***Corrected at the time of the visit the staff member removed the sensory bottles containing the water beads on 11/4/2025.***Respond with a plan of ongoing compliance by 11/11/2025. Correct by 11/04/2025
2.230.C.8 · Correction due November 4, 2025
Outside on the toddler playground there was a large gap between the turf and the sidewalk that is posing a possible tripping hazard. Outside on the toddler playground along the fence there were weeds that had sharp thorns that were posing a possible safety hazard. Outside on the preschool walkway there was a broken art easel posing a possible tripping hazard. Outside on the toddler and preschool playground there was debris all along the fence.
Required correction: All outdoor play areas used for children’s activities must be checked daily and kept safe and free from hazardous materials or debris by removal of debris, dilapidated structures, and broken or worn play equipment. The staff must identify hazardous, high-risk areas; those areas must be made inaccessible to children to reduce the possibility of injuries and accidents. Correct immediately and respond with verification of compliance by 11/11/2025. Correct by 11/04/2025
A child's emergency medication was sitting on the front desk accessible to children.
Complaint · September 27, 2024
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Limited Supervisory visit · April 1, 2024
2.229.H · Correction due April 1, 2024
A large paper cutter with a sharp blade and a pair of adult scissors were sitting on the front desk and were accessible to children coming inside the building.
Required correction: Ensure that sharp tools including a paper cutter and adult scissors must be stored inaccessible to children. ***Corrcected at the time of the visit the director removed the items from the front desk making the items inaccessible to children. No need for written statement of compliance.*** Correct by 04/01/2024
2.229.C
In the Pre-K A classroom there was a small container of vaseline labeled 'Keep out of reach of children" located in a child's side pocket of a backpack in an unlocked locker that is accessible to children.
Required correction: Ensure that all items labeled "keep out of reach of children" must be inaccessible to children. This was cited on
2.230.C.8 · Correction due April 1, 2024
Outside on the Preschool play ground there was a gap that was 6 1/2 inches from the ground to the bottom of the black gate. This gap poses an entrapment hazard.
Required correction: Ensure that the outdoor play areas must be checked daily for safety hazards. Correct immediately and respond with verification (photo) of compliance by 4/8/2024. Correct by 04/01/2024
Limited Supervisory visit · March 5, 2024
2.229.C
A bottle of hand sanitizer labeled "keep out of reach of children" was located on the visitors sign in and out stand accessible to children. Also there was a bottle of hand sanitizer labeled "keep out of reach of children" located on the front desk accessible to children. Outside on the toddler play ground there was a bag of wipes labeled "keep out of reach of children" located on a blue toy stand outside accessible to children.
Required correction: Ensure that all items labeled keep out of reach of children must be inaccessible to children. ***Corrected at the time of the visit the director removed the two bottles of hand sanitizer. Also the the teacher removed the bag of wipes and
2.229.L · Correction due March 5, 2024
On the door of One's A toddler classroom there were small window clings that were posing a choking hazard for children under the age of 3 years. On the door of Two's B toddler classroom there were small window clings that were posing a choking hazard for children under the age of 3 years.
Required correction: Ensure that any small items including the small window clings that pose a choking hazard must be made inaccessible to children under the age of 3. ***Corrected at the time of the visit the staff members and director removed all window clings from the doors. No need for written statement of compliace.*** Correct by 03/05/2024
2.230.B · Correction due March 5, 2024
In the Preschool B classroom there was a brown child size reading chair located in the book area that had a hole in the arm and the inside material was exposed.
Required correction: Ensure that indoor furishings must be sturdy, safe, and free of hazard that includes the brown child size reading chair. ***Corrected at the time of the visit the director placed tape of the hole. No need for written statement of compliance.*** Correct by 03/05/2024
Limited Supervisory visit · December 11, 2023
7.702.51.B.10 · Correction due December 11, 2023
An expired inhaler for a child remaining in the classroom and not disposed of.
Required correction: Immediately (12/11/2023) ensure that all medication that is out of date or left over, is picked up by parents or properly disposed of. Provide a written statement of compliance within the overall response. Correct by 12/11/2023
7.702.51.B.7 · Correction due December 11, 2023
A medication in the medication backback that was on a low cart and accessible to children.
Required correction: Director (12/11/2023) immediately made the medication backpack with the medication inaccessible at the time of the inspection. Provide a written statement of compliance within the overall response. Correct by 12/11/2023
7.702.5.C.5 · Correction due December 11, 2023
One medication lacking written parent authorization.
Required correction: Immediately (12/11/2023) ensure that all medication health care plans include written parent authorization. Provide a written statement of compliance within the overall response. Correct by 12/11/2023
7.702.71.L · Correction due December 11, 2023
Small colorful rubber bands on a counter accessible to children within the Two's A classroom.
Required correction: Classroom teacher immediately (12/11/2023) put the small rubber bands in a cabinet that is out of reach of the children at the time of the inspection. NO RESPONSE REQUIRED. Correct by 12/11/2023
7.702.72.B · Correction due December 11, 2023
Cracked cone on the preschool playground, a cracked plastic basket on a low shelf in the gym/multipurpose room and a torn chair in the Preschool B classroom.
Required correction: All cracked and torn equipment was immediately (12/11/2023) removed from the area at the time of the inspection. NO RESPONSE REQUIRED. Correct by 12/11/2023
Complaint · June 20, 2023
Founded · 7.702.31.B.22 · Correction due June 27, 2023
The written policies and procedures must be developed, implemented, and followed, and must include at a minimum the following information: The procedure for diapering, toilet training, and toileting.
Required correction: Immediately (06/27/2023) ensure that all staff follow the program's written policy regarding diapering, toilet training and toileting. Provide a written plan of action and statement of compliance within the overall response.
Founded · 7.702.51.A.2.b · Child Records · Correction due July 11, 2023
At the time of admission, the parent(s)/guardian(s) must provide for each child entering the center: Within thirty (30) calendar days of admission, and within thirty (30) calendar days following the expiration date of a previous health statement, the parent(s)/guardian(s) of each child must submit a statement of the child?s current health status or written verification of a scheduled appointment with a health care provider. The statement of the child?s current health status must be signed and dated by a health care provider who has seen the child within the last twelve (12) months, or within the last six (6) months for children less than two and one-half (2½) years of age. The statement must include when the next visit is required by the health care provider. All health statements must be kept at the center.
Required correction: Provide a written statement of compliance ensuring that the program obtains and maintains current health statements for all children enrolled within 30 calendar days from the date of enrollment.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for New Horizon Academy (Central Park)’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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