New Horizon Academy runs 7 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 1 of the 4 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Across New Horizon Academy's 7 locations in Denver, it cited something at 37% of 60 visits.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Complaint · August 24, 2026
2.217.A.14
Through staff statement and review of the name-to-face records for the Pre-K B room (4 to 5 years), it was observed the staff to be over ratio, 1 to 19 children on 8/11- 8/12/2026. In the Toddler 1A classroom (1 year) the staff was found to be over ration 1 to 7 children on 8/10-8/11/26, 1 to 9 children on 8/12/26 and 1 to 8 children on 8/13/26.
Complaint · August 24, 2026
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · December 2, 2025
2.212.G · Correction due January 2, 2026
Reviewed 20 staff files and found 4 staff to be missing an original health statement.
Required correction: All staff must have an original health statement that is signed and dated by a health care professional within 30 days of hire. Correct and respond with written statement of compliance. Correct by 01/02/2026
2.213.C
Reviewed 20 staff files and found 1 staff to be missing a Department-approved safe sleep training prior to working with infants.
Required correction: All staff working with infants less than 12 months must have a Department-approved safe sleep training 30
2.213.G · Correction due December 2, 2025
Reviewed 20 staff files and found 2 staff to have an expired Department-approved child abuse prevention training.
Required correction: All staff must have a Department-approved child abuse prevention training 30 days after hire and that is updated annually. Correct immediately and respond with written statement of compliance. Correct by 12/02/2025
2.213.I · Correction due January 2, 2026
Reviewed 20 staff files and found 1 staff to be missing a Department-approved Recognizing the Impact of Bias on the Early Childhood Professionals training prior to working in the classroom.
Required correction: All staff must have a Department-approved Recognizing the Impact of Bias on the Early Childhood Professionals within 90 days after hire. Correct and respond with written statement of compliance. Correct by 01/02/2026
2.219.B.1
Reviewed 10 child files and found 4 children with their immunization on a non CDPHE approved form. There was 1 child missing documentation of immunizations.
2.229.L · Correction due December 2, 2025
In classroom 2's A there was a broken small clothes pin identified as a choke hazard.
Required correction: All classrooms with children under the age of 3 must be free of any choke hazards. Corrected at the time of inspection and broken item was put out of reach. No response required. Correct by 12/02/2025
2.218.C.5.c · Correction due December 2, 2025
There was no Health Care Plan on file for a child with a medical device.
Required correction: All children who have a medical device must have an current Health Care Plan on file. Correct by 12/02/2025
Complaint · November 11, 2025
2.229.L
In 2 toddler classrooms a sensory bottle was found with a loose lid. The bottles contained choke hazards and were accessible to children.
Complaint · November 11, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · October 27, 2025
2.229.D · Correction due October 27, 2025
In 3 toddler aged classrooms staples were not covered.
Required correction: Staples must be inaccessible to children less than 3 years of age. ** corrected at the time of Inspection, staff covered or removed staples. No response is required. ** Correct by 10/27/2025
2.229.L · Correction due October 27, 2025
In the infant classroom and 2 toddlers classrooms small pieces of crayon was accessible to children creating a choking hazard.
Required correction: Materials accessible under the age of 3 must not be a choke hazard. Correct immediately and respond with written statement of compliance. Correct by 10/27/2025
Complaint · October 27, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · October 3, 2025
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · May 5, 2025
2.217.A.14
While reviewing name to face attendance sheets, it was identified that Preschool B was out of ratio on three different mornings for 5 to 20 minutes.
Complaint · May 5, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · April 15, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · January 8, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · September 20, 2024
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for New Horizon Academy’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run New Horizon Academy? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.