New Horizon Academy runs 7 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 12 of the 27 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Across New Horizon Academy's 7 locations in Denver, it cited something at 37% of 60 visits.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Renewal-Probationary visit · November 25, 2025
2.205.E · Correction due November 25, 2025
Reviewed all staff files and observed no documentation of the completion of Introduction to Active Supervision training which is a direct violation of stipulation O of the probationary license.
Required correction: Immediately obtain documentation of completion of the Introduction to Active Supervision training for all staff and send verification to specialist with written response. Correct by 11/25/2025
2.212.G
Reviewed 34 staff files and observed 2 to be missing documentation of health statements.
2.213.G · Correction due November 25, 2025
Reviewed 34 staff files and observed 1 expired child abuse prevention training. This is a direct violation of stipulation T of the probationary license.
Required correction: Immediately obtain documentation of current child abuse prevention training for staff. Correct by 11/25/2025
2.220.D · Correction due November 25, 2025
Observed diaper creams missing first and last names in Toddler A and Toddler B.
Required correction: Immediately ensure all over-the-counter medication is labeled with child's first and last name.***Corrected at the time of inspection. Staff labeled the diaper cream. Correct by 11/25/2025
2.229.L · Correction due November 25, 2025
2 Sensory bottles with loose unsecured lids containing items that may pose a choking hazard were accessible to children under 3 years of age in the Twos B classrooms.
Required correction: Immediately ensure all materials that may pose a potential choking hazard are inaccessible to children under 3 years of age.***Corrected at the time of inspection. The bottles were made inaccessible to children. Correct by 11/25/2025
Reviewed 34 staff files and observed 1 staff missing documentation of the Trails child abuse and neglect
Probationary visit · October 14, 2025
2.229.H · Correction due October 14, 2025
Adult sized scissors accessible to children in an unlocked drawer in the Preschool A classroom posing a potential hazard.
Required correction: Immediately make all sharp tools inaccessible to children. ***Corrected at the time of inspection. Director locked the drawer. Correct by 10/14/2025
Probationary visit · September 23, 2025
2.230.A · Correction due September 23, 2025
3 tubs of sensory dough labeled not for use for children under the age of 36 months on a low toy shelf accessible to children under 36 months in the Toddler C classroom.
Required correction: Immediately make all materials appropriate for children's ages, size, and developmental needs. ***Corrected at the time of inspection. Director removed the sensory dough from the shelf. Correct by 09/23/2025
Probationary visit · August 28, 2025
2.230.B · Correction due August 28, 2025
A broken toy bin on a shelf in the PreK A classroom posing a potential hazard.
Required correction: Immediately make all equipment. material and hazards safe, sturdy and free of hazards. ***Corrected at the time of inspection. Director removed the toy bin. Correct by 08/28/2025
Probationary visit · July 10, 2025
2.129.A.3 · Correction due July 10, 2025
Children's first and last names displayed on the lockers in Preschool A.
Required correction: Immediately make all childrens's information confidential. ***Corrected at the time of inspection. Last names were removed. Correct by 07/10/2025
2.229.K · Correction due July 10, 2025
Items stored in the evacuation crib in Infant A.
Required correction: Immediately ensure no items are stored in or under evacuation equipment. ****Corrected at the time of inspection. Director removed the items from the crib. Correct by 07/10/2025
At the time of inspection the facility did not have the probationary license posted.
Supervisory visit · November 13, 2024
2.219.B.2 · Correction due December 13, 2024
Reviewed 11 child files and observed 1 child health statement to be expired and 1 to be incorrectly dated.
Required correction: Obtain documentation of current health appraisals for children. Correct by 12/13/2024
2.238.C
Equipment blocking the emergency egress pathway from the toddler room to the toddler playground.
Limited Supervisory visit · October 17, 2024
2.129.A.3 · Correction due October 17, 2024
At the time of inspection, specialist observed a paper containing confidential information from a parent regarding a child posted on a cabinet in the Toddler B classroom.
Required correction: Keep information regarding families and their children confidential. ***Corrected at the time of inspection. Staff took down the posted information and discarded it. Correct by 10/17/2024
Limited Supervisory visit · September 18, 2024
2.229.L · Correction due September 18, 2024
Plastic google eyes and pom-pom balls posing a potential choking hazard on art displays accessible to children under 3 years of age in Twos B classroom.
Required correction: Immediately make all items that pose a potential choking hazard inaccessible to children under 3 years of age. ***Corrected at the time of inspection. Director removed the items annd made them inaccessible. Correct by 09/18/2024
Limited Supervisory visit · March 25, 2024
2.229.L · Correction due March 25, 2024
Small pom poms on an art display accessible to children under 3 years of age in the Preschool A classroom posing a potential choking hazard.
Required correction: Make all items that pose a potential choking hazard inaccessible to children under 3 years of age. ***Corrected at the time of inspection. Director removed the items from the classroom. Correct by 03/25/2024
Limited Supervisory visit · January 25, 2024
2.229.L · Correction due January 25, 2024
Small heart shaped window gel cling stickers accessible to children under the age of 3 on the door and window of the Toddler B classroom posing a potential choking hazard.
Required correction: Immediately make all items that pose a potential choking hazard inaccessible to children under the age of 3 years.***Corrected at the time of inspection. The director removed the items. Correct by 01/25/2024
Showing 25 of 27 records. The rest are in the state record linked above.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 13, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for New Horizon Academy’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run New Horizon Academy? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.