KinderCare runs 23 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 9 of the 14 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Probationary visit · November 25, 2025
2.230.B · Correction due November 25, 2025
A car on the toddler playground had screws that were coming out causing a potential hazard.
Required correction: Indoor and outdoor equipment, materials, and furnishings must be sturdy, safe, and free of hazards. Correct immediately. Corrected at the time of inspection, the Director removed the car until the screws could be drilled in farther. No response required. Correct by 11/25/2025
Probationary visit · October 30, 2025
2.219.B.3 · Correction due November 30, 2025
Reviewed 7 child files and found one with an expired health statement.
Required correction: Obtain and maintain a current health statement. Correct within 30 days. Correct by 11/30/2025
Probationary visit · October 7, 2025
2.138.A · Correction due October 7, 2025
Could not locate new drill log for 25-26 school year, so August and September drills could not be reviewed. January through July were documented.
Required correction: Obtain and maintain documentation of emergency drills conducted. Correct immediately. Correct by 10/07/2025
Probationary visit · September 10, 2025
2.229.C · Correction due September 10, 2025
Wipes labeled "keep out of reach" was on a low shelf on the preschool playground. This is a direct violation of stipulation (N) on the probationary license. Probationary stipulation (N) states "Hazardous items, including items labeled “keep out of reach of children,” must be inaccessible to children at all times, both indoors and outside. Choking hazards must be inaccessible to children under three (3) years of age."
Required correction: All items labeled "keep out of reach" must be inaccessible to children at all times. Correct immediately. Corrected at the time of inspection, the Director removed the wipes and placed them on a high shelf in the bathroom. No response required. Correct by 09/10/2025
Probationary visit · August 14, 2025
2.229.C · Correction due August 14, 2025
2 bottles of hand sanitizer on the front counter and at the sign in book accessible to children, labeled "keep out of reach of children". This is a direct violation of stipulation (N) on the probationary license. Probationary stipulation (N) states "Hazardous items, including items labeled “keep out of reach of children,” must be inaccessible to children at all times, both indoors and outside. Choking hazards must be inaccessible to children under three (3) years of age."
Required correction: All items labeled "keep out of reach of children" must be inaccessible at all time. Correct immediately. Corrected at the time of inspection, Director removed the bottles. No response required. Correct by 08/14/2025
2.230.B · Correction due August 14, 2025
A broken car on the toddler playground posing a potential hazard.
Required correction: Indoor and outdoor equipment, materials, and furnishings must be sturdy, safe, and free of hazards. Correct immediately, corrected at the time of inspection, the Director removed the car. No response required. Correct by 08/14/2025
Limited Supervisory visit · June 9, 2025
2.230.C.1.a · Correction due June 9, 2025
The larger playground to have only 3-4 inches on the east facing slide.
Required correction: Resilient material must measure 6 inches for all climbing equipment over 18 inches. Correct immediately. Correct by 06/09/2025
2.237.K · Correction due June 9, 2025
An unlocked kitchen door in the twos classroom.
Required correction: Kitchen must be inaccessible to children at all times. Correct immediately. Corrected at the time of inspection, the Director placed a child protective lock on the door handle. No response required. Correct by 06/09/2025
Limited Supervisory visit · March 24, 2025
2.223.A.1 · Correction due March 24, 2025
Licensing Specialist witnessed ch1 walk out of the school-age room into the pre-k room, for 45 seconds. The staff member didn't notice.
Required correction: All children must be directly supervised at all times. Corrected at the time of visit: Ch1 returned to the room. Submit a written statement of compliance to the Specialist. Correct by 03/24/2025
Supervisory visit · August 1, 2024
2.138.A · Correction due August 1, 2024
Reviewed the facility file, identified the Tornado drill was not logged for April 2024.
Required correction: Tornado drills must be conducted and logged for the months of March-October. Submit a written statement of compliance to the Specialist. Correct by 08/01/2024
2.209.A.1
Reviewed 12 children files, identified three (3) children missing enrollment dates in their file.
Required correction: Enrollment dates must be in each child's file.
2.120.I · Correction due August 1, 2024
Reviewed 12 staff files, identified Kelsey M. to be missing the TRAILS 5 year clearance letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members have reviewed the powerpoint within 24 hours. Submit documentation of TRAILS Clearance Letters for staff members with written response to the Specialist. Correct by 08/01/2024
2.121.D.5 · Correction due August 1, 2024
Reviewed 12 staff files, identified Susan and Kelsey to be missing the FBI 5 year clearance letters.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members have reviewed the powerpoint within 24 hours. Submit documentation of FBI Clearance Letters) for staff members with written response to the Specialist. Correct by 08/01/2024
2.229.C
In the preschool room, observed an unlocked cabinet in the bathroom with disinfectant bottles with a manufacture label of 'keep out of reach'.
Required correction: All items with a manufacture label of 'keep out of reach' must be inaccessible to all children. Corrected at the time of visit: Jen locked the cabinet.
2.121.D.4.a · Correction due August 1, 2024
Reviewed 12 staff files, identified Nicole to be missing a CBI clearance letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members have reviewed the powerpoint within 24 hours. Submit documentation of CBI Clearance Letter for staff members with written response to the Specialist. Correct by 08/01/2024
2.209.A.7 · Correction due August 1, 2024
Reviewed 12 children files, identified three (3) files with expired emergency medical authorization.
Required correction: Obtain current medical authorization for all children. Submit a written statement of compliance to the Specialist. Correct by 08/01/2024
2.219.B.1
Reviewed 12 children files, identified five (5) children with no immunizations in their file and one (1) with immunizations not on a Department approved form.
2.219.B.2 · Correction due September 1, 2024
Reviewed 12 children files, identified four (4) children with expired health evaluations.
Required correction: Obtain current health evaluations for all children. Submit a written statement of compliance to the Specialist. Correct by 09/01/2024
2.219.B.3
Reviewed 12 children files, identified two (2) children missing current health evaluations.
2.219.B.5 · Correction due September 1, 2024
Reviewed 12 children files, identified one (1) child missing their current health evaluation.
Required correction: Obtain current health evaluation for child. Submit a written statement of compliance to the Specialist Correct by 09/01/2024
Supervisory visit · September 19, 2023
7.702.34.A.7 · Correction due September 19, 2023
Reviewed 9 children files, identified 2 files missing authorization and 4 files with expired acknowledgment.
Required correction: Immediately 9/19/23, review all children files. All files must have a current date and signature acknowledging emergency medical authorization. This must be updated annually. Submit a statement of compliance by 10/19/2023 Correct by 09/19/2023
7.702.31.A
Reviewed 9 children files, identified 6 children files without parent signatures.
7.702.34.B.4 · Correction due October 19, 2023
Reviewed 9 children files, identified 5 files missing health statements and 2 files with expired health statements.
Required correction: Review all children files. All files must have a current health status signed by the physician. Submit a statement of compliance by 10/19/2023. Correct by 10/19/2023
7.702.41.A · Correction due September 19, 2023
While completing the safety walk through, staff members in one toddler room and the infant room did not know if children had any medication.
Required correction: Immediately 9/19/23, all staff members must have the knowledge of children on medication in their rooms. Submit a statement of compliance by 10/19/2023. Correct by 09/19/2023
7.702.42.A · Correction due September 19, 2023
Reviewed 13 staff files, identifed Ashley D. missing the building premises training.
Required correction: Immediately 9/19/23, prior to working in a classroom, all staff must obtain and maintain in their file the pre-service building and physical premises training. Submit a statement of compliance by 10/19/2023. Correct by 09/19/2023
7.702.42.B · Correction due September 19, 2023
Reviewed 13 staff files, identified Ashley D., missing standard precaution training.
Required correction: Immediately- 9/19/23, prior to working with children all staff must obtain and maintain a current standard precaution training. This training must be renewed annually. Submit a statement of compliance with documentation by 10/19/2023. Correct by 09/19/2023
7.702.42.G · Correction due October 19, 2023
Reviewed 13 staff files, identified Ashley D. missing a current abuse prevention training and to be employed longer than 30 days.
Required correction: Review all staff files. All staff members must obtain and maintain a current Department approved training on abuse prevention. Submit a statement of compliance with documentation by 10/19/2023. Correct by 10/19/2023
7.702.34.A.8
Reviewed 9 children files, identified 4 files missing signature and date for field trip authorization.
Required correction: Immediately 9/19/23, review all children files. All files must have the parent signature and date for field trip authorization.
7.702.51.B.11 · Correction due September 19, 2023
Reviewed 9 children files, identified 4 files missing sunscreen authorization.
Required correction: Immediately 9/19/23, review all children files. All files must obtain and maintain current authorization for topical preparations. Submit a statement of compliance by 10/19/2023. Correct by 09/19/2023
7.702.61.A.1.b · Correction due September 19, 2023
In the preschool bathroom diapers and wipes were on the floor.
Required correction: All diaper supplies must be inaccessible to children. Corrected at the time of visit: Brooke removed all diaper supplies and put in cabinet that is inaccessible to children. No response is required. Correct by 09/19/2023
7.702.62.A.2 · Correction due September 19, 2023
In the pre kinder room, staff reported to the specialist 17 children in attendance. When reviewing attendance log, identified 16 children in attendance.
Required correction: Immediately 9/19/23, all staff members must verify attendance throughout the day. Submit a statement of compliance by 10/19/2023. Correct by 09/19/2023
7.702.66.A.2 · Correction due September 19, 2023
Reviewed 9 children files, identified 4 files missing transportation authorization.
Required correction: Immediately 9/19/23, review all children files. All files must have written authorization for transportation. Submit a statement of compliance 10/19/2023. Correct by 09/19/2023
7.702.71.C · Correction due September 19, 2023
In toddler room a bottle of lotion and a bottle of vitamins both with a manufacture label of 'keep out of reach of children'.
Required correction: Immediately, all items labeled keep out of reach of children must be inaccessible to children. Corrected at the time of visit: Brooke locked cabinet items were in. No response is required. Correct by 09/19/2023
7.702.71.G · Correction due September 19, 2023
In the preschool bathroom observed a roll of black trash bags on a shelf within reach of children.
Required correction: Immediately, all plastic bags must be inaccessible to children. Corrected at the time of visit: Brooke removed bags to a locked cabinet. No response is required. Correct by 09/19/2023
7.702.72.B · Correction due September 19, 2023
Yellow tricycle outside missing plastic handles . Blue chair in after school room had large crack in seat of chair. Both could be a potential hazard.
Required correction: Immediately 9/19/23, all equipment must be free of hazards. Director removed the trike and the blue chair. No response is required. Correct by 09/19/2023
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for KINDERCARE LEARNING CENTERS LLC’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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