KinderCare runs 23 licensed locations in Denver.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Complaint · August 19, 2026
In the Two's A Classroom the specialist did not observe the posted licensed capacity of the room and the staff to child ratio.
Complaint · August 19, 2026
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · June 17, 2026
2.223.A.2 · Correction due June 17, 2026
At the time of inspection the specialist asked SM1 how many children were in attendance. SM1 stated there was 20 children and then asked SM2 how many kids and SM2 stated 19 children. The specialist reviewed attendance verification and observed 19 children were in the classroom. Identified that CH1 was checked out of the room an hour prior to my presence in the classroom.
Required correction: Staff members must complete written attendance verification periodically throughout the day. Submit a written response of compliance to the specialist. Correct by 06/17/2026
2.229.C
At the time of inspection, the specialist observed and unlocked diaper changing table. Behind the unlocked diaper changing table the specialist observed wipes and diaper supplies labled "keep out of reach of children" accessible to children.
Required correction: Items labeled "keep out of reach of children" must be inaccessible to children. ****Corrected at time of inspection, the Director locked the diaper changing table making the itemns inaccessible to children. No response is
2.213.C · Correction due June 17, 2026
At the time of inspection the specialist observed SM3 in the Infant A Classroom. After reviewing SM3 and 17 other staff files the specialist observed SM3 missing current documentation training of Safe Sleep Training.
Required correction: Obtain current documentation of Safe Sleep training for SM3. Submit a written response of compliance and compeltion of training to specialist. Correct by 06/17/2026
2.213.G · Correction due June 17, 2026
Reviewed 18 staff files and observed SM3 missing current documentation of Child Abuse Prevention training.
Required correction: Obtain current documentation of Child Abuse Prevention training for SM3. Submit a written response of compliance and compeltion of training to the specialist. Correct by 06/17/2026
2.209.B.4 · Correction due June 17, 2026
Reviewed 13 child files and observed 2 children missing current documentation of a health statement.
Required correction: Obtain current documentation of health statement. Submit a written response of compliance to the specialist. Correct by 06/17/2026
2.209.A.7 · Correction due June 17, 2026
Reviewed 13 child files and observed 2 children missing current emergency medical authorization.
Required correction: Obtain current medical authorization for the 2 children. Submit a written response of compliance to the specialist. Correct by 06/17/2026
2.219.B.1 · Correction due June 17, 2026
Reviewed 13 child files and observed 2 children missing current immunization records.
Required correction: Obtain a current immunization record for children. Submit a written response of compliance to the specialist. Correct by 06/17/2026
Complaint · April 23, 2026
2.223.A.2
During the inspection, the specialist asked SM1 how many children were in the Infant classroom. SM1 reported 10 children; however, upon verifying attendance, the specialist observed 9 children present. In the Preschool A classroom, the specialist asked SM2 for the number of children in attendance. SM2 stated there were 10 children, but attendance verification confirmed that 9 children were present. In the Twos classroom, the specialist asked SM3 how many children were in attendance. SM3 reported 15 children; however, after verification, the specialist confirmed there were 14 children present.
Complaint · April 23, 2026
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · July 17, 2025
2.223.A.1 · Correction due July 17, 2025
Identified through staff statements that there has been some pervious concerns regarding proper supervision in the bathroom and there has been on going behaviors happening in the bathroom.
Required correction: All children must be under direct supervision at all times. Submit a written response of compliance to the specialist. Correct by 07/17/2025
Complaint · July 17, 2025
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · March 3, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · August 20, 2024
2.229.L · Correction due August 20, 2024
In the Twos A observed broken plastic forks in the sensory bin causing a potential choking hazard to children under the age of three. Twos B observed several small fossils in the sensory bin causing a potential choking hazard to children under the age of three. In the Preschool A classroom observed broken crayons, small seashells and marker lids causing a potential choking hazard to children under the age of three.
Required correction: Any materials accessible to children under the age of 3 years of age must not be a choke hazard or able to be inhaled. *****Corrected at time of inspection, Director removed the broken forks from the sensory bin making the items in accessible to children under the age of three and Director removed all small fossils from the sensory bin making the items in accessible to children under the age of three. Director removed the broken crayons, small seashells and marker lids making the items in accessible to children under the age of three. Correct by 08/20/2024
Reviewed 14 child files and observed 1 files to be missing current written authorization for emergency medical care signed by parent/guardian.
2.213.L · Correction due August 20, 2024
Reviewed 28 staff files and observed Derric to be missing documentation of a one hour of child development training.
Required correction: Obtain current documentation of one hour training in Child Development. Submit a written response of compliance to specialist. Correct by 08/20/2024
2.212.G · Correction due August 20, 2024
Reviewed 28 staff files observed Haley to be missing current documentation of a medical statement.
Required correction: Obtain current documentation of a medical statement for staff member. Submit a written response of compliance to specialist. Correct by 08/20/2024
2.213.B · Correction due August 20, 2024
Reviewed 28 staff files observed Haley to be missing current documentation of standard precautions training.
Required correction: Obtain current documentation of standard precautions training. Submit written response of compliance to specialist. Correct by 08/20/2024
2.213.F · Correction due August 20, 2024
Reviewed 28 staff files and observed Anastasias to be missing current documentation of First Aid and CPR.
Required correction: Obtain current documentation of First Aid and CPR for staff file. Submit a written response of compliance to specialist. Correct by 08/20/2024
2.213.G · Correction due August 20, 2024
Reviewed 28 staff files observed Hailey to be missing current documentation of child abuse prevention training.
Required correction: Obtain current documentation of child abuse prevention training for staff member. Submit a written response of compliance to specialist. Correct by 08/20/2024
Complaint · July 25, 2024
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · September 20, 2023
7.702.51.B.2.j · Correction due September 20, 2023
Specialist reviewed all medication and observed health care plan missing special instructions.
Required correction: The written order by the person with prescriptive authority shall include: special instructions. Immediately obtain documentation of a health care plan that includes instructions. Correct by 09/20/2023
7.702.35.A.2 · Correction due September 20, 2023
Specialist reviewed 27 staff files and observed Maxine G to have an expired credential.
Required correction: Obtain current documentation of qualifications for staff member. Correct by 09/20/2023
Specialist reviewed drill logs for the facility and observed only one tornado drill and one lock down drill documented since January of 2023.
7.702.51.B.1 · Correction due September 20, 2023
Specialist reviewed all medications and observed 1 health care plan missing parental consent.
Required correction: Immediately documentation of parental consent. Correct by 09/20/2023
7.702.42.B · Correction due September 20, 2023
Reviewed 27 staff files and observed Amanda G to be missing current standard precautions trainings.
Required correction: All staff must complete a Department-approved Standard Precautions training that must beet current OSHA requirements prior to working with children. Correct by 09/20/2023
7.702.51.B.5
Specialist reviewed all medications and observed 1 expired health care plan.
Required correction: In the case medication needs to be given on an ongoing, long-term basis, the authorization and consent forms
7.702.34.A.7 · Correction due September 20, 2023
Reviewed 13 child files and observed one child file to be missing current documentation of written authorization for emergency medical care.
Required correction: A dated, written authorization for emergency medical care signed and updated annually by the parents/guardians. Immediately obtain documentation of emergency medical authorization for child. Correct by 09/20/2023
7.702.34.B.4 · Correction due October 20, 2023
Reviewed 13 child files and observed 3 child files with expired health statements.
Required correction: Obtain documentation of a current health statement completed by a health care provider for all children. Correct by 10/20/2023
7.702.42.G · Correction due September 20, 2023
Reviewed 27 staff files and observed Monica M to be missing documentation of current child abuse prevention training.
Required correction: Immediately obtain current documentation of child abuse prevention training. All employees must be trained using a Department-approved training about child abuse prevention. Correct by 09/20/2023
7.702.41.G · Correction due September 20, 2023
Reviewed 27 staff files and observed Samantha to be missing documentation of a medical statement signed and dated by a physician or other health care provider.
Required correction: Obtain documentation of a medical statement signed and dated by a physician or other health care provider. Correct by 09/20/2023
7.702.72.B · Correction due September 20, 2023
On the Preschool playground specialist observed a bench that had exposed sharp edges causing a potential hazard to children.
Required correction: Indoor and outdoor equipment and furnishings must be sturdy, safe and free of hazards. Submit a written response of compliance to specialist. Correct by 09/20/2023
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for KINDERCARE LEARNING CENTERS LLC’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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