Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Complaint · August 12, 2026
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · February 19, 2026
2.133.A · Correction due February 26, 2026
Reviewed 25 staff files and observed one member to be missing emergency and disaster preparedness training
Required correction: Obtain emergency and disaster preparedness training. Correct immediately Correct by 02/26/2026
2.209.B.4 · Correction due March 19, 2026
Reviewed 10 children's files and observed one child to have expired health statement
Required correction: Obtain updated health statement for all children. Correct by 03/19/2026
2.229.H
Observed in the 3 and 4 years classrooms, adult scissors within reach of children
Complaint · May 15, 2025
2.225.B · Correction due May 15, 2025
Identified through staff statement that two staff members were yelling at each other and possibly using profanity in front of the toddlers
Required correction: Children must not be subjected to emotional harm. Correct immediately. Corrected at the time of visit. Both staff members were let go and staff were trained about using appropriate conflict resolution. No response is necessary. Correct by 05/15/2025
Complaint · May 15, 2025
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Original Change of Location/Type visit · March 24, 2025
2.122.A · Correction due April 24, 2025
Observed the facility to be missing fire and health inspection reports
Required correction: Prior to the license being approved, the facility must obtain an approving inspection report from the health department and the fire department. Correct by 04/24/2025
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for JACOB ACADEMY’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run JACOB ACADEMY? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.