Colorado Department of Early Childhood cited something at 9 of the 14 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · June 19, 2026
2.229.H · Correction due June 19, 2026
Teacher scissors in unlatched drawer accessible to children in Inventors classroom.
Required correction: Immediately ensure that sharp instruments are inaccessible to children at all times. **Corrected at the time of visit. No response required. Correct by 06/19/2026
2.210.A.6 · Correction due June 19, 2026
Reviewed 13 staff member files, 1 file lacking documentation of TRAILS clearance letter.
Required correction: Immediately review all staff member files and ensure that all have documentation of all background check clearance letters. Submit statement of compliance and copy of TRAILS clearance letter for staff member. Correct by 06/19/2026
Reviewed 13 staff member files, 3 lacking documentation of health care provider statement and 5 lacking documentation of annual self-reported health histories.
2.213.B · Correction due June 19, 2026
Reviewed 13 staff member files, 3 staff members lacking documentation of current standard precautions training.
Required correction: Immediately review all staff member files and ensure that all have documentation of current standard precautions training. Submit statement of compliance. Correct by 06/19/2026
2.213.C · Correction due June 19, 2026
Reviewed 13 staff member files, 2 staff members working with children under 12 months lacking documentation of current safe sleep training.
Required correction: Immediately review all staff member files, ensure that all staff members working with children under 12 months have documentation of current safe sleep training. Submit statement of compliance. Correct by 06/19/2026
Reviewed 13 staff member files, 2 staff members working with children less than 3 years of age lacking documentation of current Shaken Baby/Abusive Head Trauma training.
2.213.G · Correction due June 19, 2026
Reviewed 13 staff member files, 3 staff members lacking documentation of current child abuse prevention training.
Required correction: Immediately review all staff member files, ensure that all staff members have documentation of current child abuse prevention training. Submit statement of compliance. Correct by 06/19/2026
Complaint · May 19, 2026
2.225.B
Identified through video and staff member statement that SM1 grabbed CH1 and CH2 by the arm and pushed CH3 by their foot.
Required correction: Immediately ensure that children are not subjected to physical or emotional harm, humiliation or threats.
Complaint · May 19, 2026
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · May 19, 2026
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Renewal-Probationary visit · July 14, 2025
2.127.D · Correction due July 14, 2025
Incorrect capacity posted in Experimentors and Explorers classrooms.
Required correction: Immediately update capacity to reflect the licensed capacity. Submit statement of compliance. Correct by 07/14/2025
2.212.G
Reviewed 15 staff member files, 2 staff member lacking documentation of a health statement from a health care provider. (Ashley P., Ipsita S.)
Required correction: Review all staff member files and ensure that all have documentation of a health statement from a health care
2.213.B · Correction due July 14, 2025
Reviewed 15 staff member files, 2 staff members lacking documentation of current standard precautions training. (Erin W., Ekta G.)
Required correction: Immediately review all staff member files and ensure that all have documentation of current standard precautions training. Submit statement of compliance and copy of certificates for staff members listed. Correct by 07/14/2025
2.213.C · Correction due July 14, 2025
Reviewed 15 staff member files, 3 staff members lacking documentation of current safe sleep training. (Erin W., Ekta G. Ipsita S.)
Required correction: Immediately review all staff member files and ensure that all have documentation of current safe sleep training. Submit statement of compliance and copy of certificates for staff members listed. Correct by 07/14/2025
2.213.G
Reviewed 15 staff member files, 1 staff member lacking documentation of current child abuse prevention training. (Ipsita S.)
Required correction: Immediately review all staff member files and ensure that all have documentation of current child abuse
2.219.B.1 · Correction due July 14, 2025
Reviewed 9 child files, 3 files lacking documentation of immunization status.
Required correction: Immediately review all child files and ensure that all have documentation of immunization status. Submit statement of compliance. Correct by 07/14/2025
2.220.G · Correction due July 14, 2025
Bottle of Zyrtec sitting on front desk is accessible to children.
Required correction: Immediately ensure that all medications are inaccessible to children at all times. **Corrected at the time of visit. No response required. Correct by 07/14/2025
Sleeping mats in Creators 3 classroom are torn.
2.210.A.6 · Correction due July 14, 2025
One staff member having gone through the background check process lacking documentation of background check clearance letters. (Ipsita S.)
Required correction: Immediately review all staff member files and ensure that all have documentation of all background check clearance letters. Submit statement of compliance and copy of all background check clearance letters for staff member listed. Correct by 07/14/2025
2.217.A.7 · Correction due July 14, 2025
One staff member acting as an Early Childhood Teacher has a credential that expired 5/20/25. (Ipsita S.)
Required correction: Immediately ensure that there is a staff member with documentation of current qualifications with each group of children. Submit statement of compliance. Correct by 07/14/2025
Probationary visit · June 23, 2025
2.220.G · Correction due June 23, 2025
Dayquil medication accessible to children on shelf in Experimenters classroom.
Required correction: Immediately ensure that all medication is inaccessible to children. **Corrected at the time of the visit. No response required. Correct by 06/23/2025
2.229.C
Snow melt labeled keep out of reach of children accessible to children in unlocked closet in hallway. Aloe vera labeled keep out of reach of children accessible to children on the counter top in the Inventors classroom.
Required correction: Immediately ensure that all items labeled keep out of reach of children are inaccessible to children at all times.
2.229.K.3 · Correction due June 23, 2025
Evacuation cribs not ready for use in the Infant classroom.
Required correction: Immediately ensure that evacuation cribs are ready for use. **Corrected at the time of visit. No response required. Correct by 06/23/2025
Complaint · April 2, 2025
2.217.A.15
Identified through staff member statement that there was one morning in March where there were more children than maximum group size of 30. Identified through director that they had emailed licensing specialist regarding the situation on 3/7/25 due to staff illness.
Required correction: Immediately ensure that maximum group size is maintained at all times. Submit statement of compliance.
Complaint · April 2, 2025
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Probationary visit · February 13, 2025
2.229.C · Correction due February 13, 2025
Diaper cream on changing table a accessible to children in Explorers Classroom
Required correction: Immediately ensure that items labeled "keep out of reach of children" are inaccessible to children at all times. **Corrected at the time of visit. No response required. Correct by 02/13/2025
2.229.H · Correction due February 13, 2025
Sharp teacher scissors in unlatched drawer in Inventor 1 Classroom accessible to children.
Required correction: Immediately ensure that sharp items are inaccessible to children at all times. **Corrected at the time of visit. No response required. Correct by 02/13/2025
2.230.B · Correction due February 13, 2025
Teacher purse accessible on counter accessible to children in Innovators 1 Classroom.
Required correction: Immediately ensure that teacher purses are inaccessible to children at all times. **Corrected at the time of visit. No response required. Correct by 02/13/2025
Limited Supervisory visit · January 3, 2025
2.230.B · Correction due January 3, 2025
Sharp teacher scissors accessible to children on lower shelf of unlocked closet in Creators 2.
Required correction: Immediately ensure that hazardous items are inaccessible to children at all times. **Corrected at time of visit. No response required. Correct by 01/03/2025
Complaint · December 6, 2024
2.217.A.14
Reviewed name to face documents for 4 days in November. On 11/5/24 there were more than 8 children with 1 staff member from 8:20am until the second staff member arrived at 8:30am.
Complaint · December 6, 2024
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · November 11, 2024
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · November 11, 2024
2.213.B · Correction due November 11, 2024
Reviewed staff files, 1 staff member lacking documentation of current standard precautions training.
Required correction: Immediately review all staff files and ensure that all have documentation of current standard precautions training. Submit statement of compliance. Correct by 11/11/2024
2.209.A.7
Reviewed 10 children files, 3 files have expired emergency medical authorizations.
2.229.C · Correction due November 11, 2024
Cleaning products and sunscreen labeled "keep out of reach of children" is accessible to children in the Innovators 2 classroom lower unlatched cabinet.
Required correction: Immediately ensure that items labeled "keep out of reach of children" are inaccessible to children at all times. Submit statement of compliance. Correct by 11/11/2024
2.229.G · Correction due November 11, 2024
Loose plastic bags are accessible to children in the Innovators 2 classroom lower unlatched cabinet.
Required correction: Immediately ensure that loose plastic bags are inaccessible to children at all times. Submit statement of compliance. Correct by 11/11/2024
2.229.L · Correction due November 11, 2024
Small cube manipulatives that could be a choke hazard accessible to children under 3 years of age in Explorers classroom.
Required correction: Immediately ensure that choke hazards are not accessible to children under 3 years of age. Submit statement of compliance. Correct by 11/11/2024
2.230.B
Toilet without tank lid having exposed sharp parts accessible to children in Explorers classroom.
Required correction: Immediately ensure that the toilet is inaccessible to children until it is repaired. Submit statement of
2.229.R.3 · Correction due November 11, 2024
Not enough books accessible to children in Explorers classroom.
Required correction: Immediately ensure that there are a sufficient number of books accessible for the number of children the room is licensed for. Submit statement of compliance. Correct by 11/11/2024
2.219.B.1 · Correction due November 11, 2024
Reviewed 10 children files, 1 file lacking documentation of immunization status.
Required correction: Immediately review all children files and ensure that all have documentation of immunization status. Submit statement of compliance. Correct by 11/11/2024
2.219.B.2
Reviewed 10 children files, 7 files lacking documentation of current health statement.
2.213.D · Correction due November 11, 2024
Reviewed staff files, 1 staff member lacking documentation of current shaken baby/abusive head trauma training.
Required correction: Immediately review all staff files and ensure that all have documentation of current shaken baby/abusive head trauma training. Correct by 11/11/2024
2.213.G · Correction due November 11, 2024
Reviewed staff files, 2 staff members lacking documentation of current child abuse training.
Required correction: Immediately review all staff files and ensure that all have documentation of current child abuse training. Submit statement of compliance. Correct by 11/11/2024
Director and assistant director lacking documentation of introduction to child care health consultant training.
2.213.L · Correction due December 11, 2024
Reviewed staff files, 1 staff member lacking documentation of child development training.
Required correction: Review all staff files and ensure that all have documentation of child development training. Submit statement of compliance. Correct by 12/11/2024
2.213.N · Correction due November 11, 2024
No staff member has documentation of current immunization training.
Required correction: Immediately ensure that the staff member responsible for child files has documentation of current immunization training. Submit statement of compliance. Correct by 11/11/2024
2.121.D.4
Reviewed staff files, 1 staff member lacking documentation of FBI clearance letter (Anitha) and 1 staff member lacking documentation of CBI clearance letter (Bri).
2.120.C.2 · Correction due November 11, 2024
Reviewed staff files, 1 staff member lacking documentation of TRAILS clearance letter (Shyann).
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff member listed have reviewed the powerpoint within 24 hours. Submit documentation of TRAILS Clearance Letters for staff member listed with written response to Specialist. Correct by 11/11/2024
Complaint · September 23, 2024
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · July 11, 2024
2.235.C · Correction due July 11, 2024
At the time of the visit there were 2 of 11 child toilets broken or not working properly. With licensed capacity the facility must have 10 child toilets working properly at all times.
Required correction: Immediately ensure the appropriate number of child toilets are working properly at all times. Corrected at time of visit. No response required. Correct by 07/11/2024
Complaint · July 11, 2024
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · December 6, 2023
7.702.51.B.7 · Correction due December 6, 2023
Medication accessible to children in an unlocked closet in the front desk area.
Required correction: Immediately ensure that medications are locked and inaccessible to children at all ties. Submit statement of compliance. Correct by 12/06/2023
7.702.71.R.3 · Correction due January 6, 2024
Insufficient amount of books in good conditions in Explorers classroom.
Required correction: Ensure that there are a sufficient number of books that are in good repair in each classroom. Submit statement of compliance. Correct by 01/06/2024
7.702.71.R.7 · Correction due January 6, 2024
Music materials not accessible to children in Innovators and Inventors classrooms.
Required correction: Ensure that there are music materials are accessible to children in all classrooms. Submit statement of compliance. Correct by 01/06/2024
7.702.72.B · Correction due December 6, 2023
Toy bin on Preschool playground cracked with sharp edges. Gate on Toddler playground with mesh attachment with sharp edges.
Required correction: Immediately ensure that all equipment, materials and furnishings are free of hazards. Submit statement of compliance. Correct by 12/06/2023
7.702.36.A · Correction due January 6, 2024
Children's first and last names posted in Innovators 1 classroom.
Required correction: Ensure that children's first and last names are not posted. Submit statement of compliance. Correct by 01/06/2024
7.702.34.A.7 · Correction due December 6, 2023
Reviewed 10 children files, 1 file having an expired emergency medical authorization.
Required correction: Immediately review all children files and ensure that all have current emergency medical authorizations. Submit statement of compliance. Correct by 12/06/2023
7.702.34.B.4 · Correction due January 6, 2024
Reviewed 10 children files, 1 file having an expired health statement.
Required correction: Review all children files and ensure that all have documentation of current health statements. Submit statement of compliance. Correct by 01/06/2024
7.702.51.A.2.a · Correction due December 6, 2023
Reviewed 10 children files, 1 file lacking documentation of immunization status.
Required correction: Immediately review all children files and ensure that all have documentation of immunization status. Submit statement of compliance. Correct by 12/06/2023
7.702.46.A.7 · Correction due December 6, 2023
Dance class lacking a staff member with documentation of qualification of an ECT.
Required correction: Immediately ensure that there is a staff member qualified as an ECT with each group of children. Submit statement of compliance. Correct by 12/06/2023
Limited Supervisory visit · October 26, 2023
Correction due October 26, 2023
3 staff members lacking documentation of clearance of all required background checks and not working with a staff member who has successfully completed all required background checks. (Priya P., Erica L., Leslie L.)
Required correction: Immediately ensure that staff members that have not completely cleared all background checks are working with a staff member who has successfully completed all required background checks. Submit statement of compliance. Correct by 10/26/2023
7.702.71.C · Correction due October 26, 2023
Diaper cream labeled "keep out of reach of children" accessible in unlatched drawer in Creators 1 classroom.
Required correction: Immediately ensure that all items labeled "keep out of reach of children" are inaccessible at all times. **Corrected at the time of the visit. No response required. Correct by 10/26/2023
Limited Supervisory visit · September 27, 2023
Correction due September 27, 2023
Tornado drills not logged monthly March - current. Quarterly drills not completed.
Required correction: Immediately complete and log all required drills. Submit statement of compliance. Correct by 09/27/2023
Showing 25 of 27 records. The rest are in the state record linked above.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Highpointe Academy of Castle Pines’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Highpointe Academy of Castle Pines? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.