Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · November 19, 2025
2.223.D.5.a.1 · Correction due November 19, 2025
Cots with children napping on them, located with less than two feet of space on each side in the Toddler 1 and Toddler 2 classrooms during rest time.
Required correction: Ensure all cots are spaced a minimum of 2 feet apart on all sides. ***Corrected at the time of visit.*** Owner immediately moved the cots to allow for at least 2 feet of space on all sides. NO RESPONSE REQUIRED. Correct by 11/19/2025
2.120.I
Reviewed 6 staff files and observed staff member 1 lacking documentation of an updated Trails clearance letter obtained prior to 5 years from the date reflected on the current clearance letter, 2/13/2020.
2.127.D · Correction due November 19, 2025
Reviewed classroom postings and observed the Toddler 2 classroom lacking the required staff-to-child ratio.
Required correction: Ensure the licensed room capacity and staff-to-child ratio is posted in all rooms used for care. ***Corrected at the time of visit.*** Owner immediately posted the required staff-to-child ratio in the Toddler 2 classroom. NO RESPONSE REQUIRED. Correct by 11/19/2025
2.230.C.1.a · Correction due November 19, 2025
The white dome climber and the portable climber with the slide on the toddler playground, both measuring over 18 inches high and lacking at least 6 inches of resilient surfacing within the use zone. Specialist measured approximately 2 inches of wood chips beneath the dome climber and approximately 3-4 inches of wood chips beneath the slide.
Required correction: Ensure all climbing equipment over 18 inches has Department-approved resilient surfacing of at least 6 inches in the use zone surrounding the equipment. Ensure the white dome climber and the portable climber with the slide are made inaccessible to children until program ensures there is at least 6 inches of resilient surfacing in the use zone of each. Correct immediately and respond with plan of ongoing compliance by 12/19/2025. Correct by 11/19/2025
2.230.B · Correction due November 19, 2025
A blue wooden child sized table accessible to children on the toddler playground with chipped paint all along the top, posing a potential hazard to children.
Required correction: Ensure all indoor and outdoor equipment, materials, and furnishings are sturdy, safe, and free of hazards. ***Corrected at the time of visit.*** Owner immediately removed the table from the playground, storing it in a locked shed and making it inaccessible to children. NO RESPONSE REQUIRED. Correct by 11/19/2025
2.209.A.7 · Correction due November 19, 2025
Reviewed 3 child files and observed one file to have an authorization for emergency medical care that expired on 10/11/2025.
Required correction: Ensure the program obtains and maintains documentation of written authorization for emergency medical care that is signed by a parent/guardian for all children in care, prior to enrollment and annually thereafter. Correct immediately and document correction in written response to Specialist by 12/19/2025. Correct by 11/19/2025
2.213.B · Correction due November 19, 2025
Reviewed 6 staff files and observed staff members 1 and 2 to have Standard Precautions trainings that expired on 6/19/2025 and 9/28/2025, respectively, and staff member 4 lacking a Standard Precautions training.
Required correction: Obtain documentation of completion of a Department-approved Standard Precautions training for all staff prior to working with children and annually thereafter, to include staff members 1, 2 and 4. Correct immediately and document correction in written response to Specialist by 12/19/2025. Correct by 11/19/2025
2.213.N · Correction due December 19, 2025
Reviewed 6 staff files and observed staff member 2, who has been employed longer than 30 days and is responsible for the collection, review, and maintenance of child immunization records, to have a CDPHE immunization training that expired on 10/11/2025.
Required correction: Obtain documentation of completion of the CDPHE immunization training for all staff who are responsible for the collection, review, and maintenance of child immunization records, within 30 days of employment and annually thereafter, to include staff member 2. Document correction in written response to Specialist. Correct by 12/19/2025
2.213.F · Correction due December 19, 2025
Reviewed 6 staff files and observed staff member 4, who has been employed longer than 30 days and is not required by rule to be certified in First Aid and CPR training, to have a First Aid and CPR training that expired on 10/31/2025 and is lacking documentation of the Introduction to First Aid and CPR module training.
Required correction: Ensure all staff who are not required by rule to be certified in First Aid and CPR training, to include staff member 4, have completed the Department-approved training module: Introduction to First Aid and CPR, within 30 days of employment. Document correction in written response to Specialist. Correct by 12/19/2025
2.121.D
Reviewed 6 staff files and observed staff member 4, with a date of hire of 9/2/2025, who has completed the fingerprint process and is lacking documentation of an FBI clearance letter.
2.121.D.4.a · Correction due November 19, 2025
Reviewed 6 staff files and observed staff member 6, with a date of hire of 4/22/2025, working with children in the Toddler 2 classroom and lacking documentation of a successfully completed criminal background check request. Specialist observed staff member 6 to have a criminal background check request that was submitted under an incorrect license number.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff member 6 has reviewed the powerpoint within 24 hours. Submit documentation of CBI and FBI clearance letters for staff member 6 with written response to Specialist. Correct by 11/19/2025
Original-Change of Owner visit · December 12, 2024
Reviewed 3 children's files and observed 1 file lacking documentation of the program's policies and procedures document, signed and dated by a parent/guardian.
2.209.A.7 · Correction due December 12, 2024
Reviewed 3 children's files and observed 2 files lacking a current authorization for emergency medical care signed by a parent/guardian.
Required correction: Immediately (12/12/2024) ensure the program obtains and maintains documentation of written authorization for emergency medical care for all children in care that is updated annually. Provide a written statement of compliance within the overall response. Correct by 12/12/2024
2.127.D
Reviewed classroom postings and observed the Toddler 1 classroom lacking the required staff-to-child ratio posting.
2.121.D.5 · Correction due December 12, 2024
Reviewed 10 staff files and observed Teofila H. lacking documentation of a renewed FBI clearance letter obtained prior to 5 years from the date reflected on the current clearance letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that Teofila H. has reviewed the powerpoint within 24 hours. Submit documentation that Teofila H. has completed the process to be re-fingerprinted with written response to Specialist. Correct by 12/12/2024
2.121.J.1 · Correction due December 12, 2024
Reviewed 10 staff files and observed Valerie B. lacking documentation of the Out of State Background Check Clearance Letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that Valerie B. has reviewed the powerpoint within 24 hours. Submit documentation of the request for clearance letter made to BIU with written response to Specialist. Correct by 12/12/2024
2.213.F · Correction due January 11, 2025
Reviewed 10 staff files and observed Gladys M. lacking documentation of the the First Aid and CPR Module training for those staff not required to be certified in First Aid and CPR training.
Required correction: Provide a written statement of compliance within the overall response ensuring that all staff who are not required by rule to be certified in First Aid and CPR, to include Gladys M., have completed the Department-approved training for Introduction to First Aid and CPR module. Correct by 01/11/2025
2.230.A · Correction due December 12, 2024
A puzzle stating "for children ages 2 and up" accessible to children under the age of 2 within the Toddler 1 classroom.
Required correction: Director immediately (12/12/2024) removed the puzzle from the Toddler 1 classroom making it inaccessible to children. NO RESPONSE NEEDED. Correct by 12/12/2024
2.230.B · Correction due December 12, 2024
A CD player in the Infant Classroom with the cord potentially within reach of an empty crib, posing a potential hazard.
Required correction: Director immediately (12/12/2024) moved the CD player to a location that eliminated the potential hazard. NO RESPONSE NEEDED. Correct by 12/12/2024
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 13, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Heart and Hands Montessori’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Heart and Hands Montessori? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.