Colorado Department of Early Childhood cited something at 4 of the 4 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Complaint · June 8, 2026
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · June 8, 2026
2.127.D · Correction due June 8, 2026
Primary 1 and Infant 1 to not have the staff to child ratio and capacity posted in each room.
Required correction: Obtain and update rooms with posted information. Correct Immediately. Submit written response to specialist. Correct by 06/08/2026
2.216.C.2 · Correction due June 8, 2026
Reviewed 12 staff files and found one staff member to not have updated documentation of current 8 hours of toddler orientation.
Required correction: Obtain and update file with required documentation. Correct immediately. Submit written response to specialist. Correct by 06/08/2026
2.209.A.7 · Correction due June 8, 2026
Reviewed five children files and found one to not have updated documentation of current emergency medical authorization.
Required correction: Obtain and update file with required documentation. Correct immediately. Submit written response to specialist. Correct by 06/08/2026
Supervisory visit · August 5, 2025
2.229.C · Correction due August 5, 2025
Children in Preschool 2 room disassembling a flashlight as part of their Montessori work and playing with the batteries inside the flashlight which are labeled 'keep out of reach of children'.
Required correction: Immediately make all hazardous items inaccessible to children. CORRECTED AT TIME OF INSPECTION - staff member moved batteries and flashlight to a locked closet, making them inaccessible to children. Submit plan of action with written response to specialist. Correct by 08/05/2025
Supervisory visit · August 23, 2024
2.120.I · Correction due August 23, 2024
Reviewed 17 staff files and observed staff member Alma A to have an expired Trails clearance letter.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff member Alma A has reviewed the powerpoint within 24 hours. Submit documentation of TRAILS Clearance Letter for staff members with written response to the Specialist. Correct by 08/23/2024
2.229.L
Several small toys and materials including small toy animals, puzzle pieces, and knick knacks on low shelves in Primary 2 accessible to children under 3 years and posing a potential hazards.
2.230.B · Correction due August 23, 2024
Sun shading around the fence on the toddler playground to have a large hole, exposed weed matting on the toddler playground, cracked plastic toys on the preschool garden with sharp edges all accessible to children and posing potential hazards.
Required correction: Immediately make all hazardous areas/items inaccessible to children. Correct by 08/23/2024
2.237.K · Correction due August 23, 2024
Preschool and Toddler kitchens to be unlocked with cleaning supplies and sharp knives in unlocked cabinets and drawers all accessible to children and posing a potential hazard.
Required correction: Immediately make all hazardous items in kitchen inaccessible to children. Correct by 08/23/2024
Supervisory visit · September 20, 2023
7.702.71.H · Correction due September 20, 2023
5 large kitchen knives in the kitchen between Primary 1 and 2 in an unlocked drawer accessible to children and posing a potential hazard.
Required correction: Immediately make all hazardous items inaccessible to children. Correct by 09/20/2023
7.702.71.M · Correction due September 20, 2023
3 small glass bottles on a low shelf accessible to mixed age preschool children in the Primary 2 classroom.
Required correction: Immediately make all hazardous items inaccessible to children. CORRECTED AT TIME OF INSPECTION - staff member moved glass bottles to a high shelf, making them inaccessible to children. No response required. Correct by 09/20/2023
Reviewed 16 staff files and observed no documentation that new staff member Sophia J. (start date 9/5/2023) has completed and submitted Trails application.
Correction due September 20, 2023
Reviewed 16 staff files and observed no documentation of Trails clearance letter for staff members Estella and Leslie.
Required correction: All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members Estella and Leslie have reviewed the powerpoint within 24 hours. Submit documentation of TRAILS Clearance Letters for staff members Estella and Leslie with written response to Specialist. Correct by 09/20/2023
7.701.33.A.1
Reviewed 16 staff files and observed no documentation of CBI clearance letter for staff member Leslie B-C.
7.702.46.C.4 · Correction due October 20, 2023
No documentation of Child Care Health Consultant consultations for visits between November 2022-September 2023.
Required correction: Maintain documentation of each consultation with Child Care Health Consultant and keep available for review for 3 years. Submit plan for compliance with written response to specialist. Correct by 10/20/2023
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Family Star’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Family Star? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.