Bright Horizons runs 4 licensed locations in Denver.
Colorado Department of Early Childhood cited something at 8 of the 14 visits below. Across Denver centers it cites something at about 55% of visits. Each state decides what gets written up, so this compares Denver with Denver and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · May 27, 2026
2.213.G · Correction due May 27, 2026
Reviewed 16 staff files. 1 staff missing documentation of a current child abuse prevention training.
Required correction: Immediately, all staff must renew the child abuse prevention training annually. Submit documentation and a written statement of compliance to the licensing specialist. Correct by 05/27/2026
2.218.E
Observed a child in the toddler classroom that is not independently walking and lacking a written statement from the health care provider.
Required correction: Immediately, children who are being cared for in a Toddler classroom and are not walking independently must have a written statement on file from a health care provider confirming that care is appropriate. This must be on file and
2.229.C · Correction due May 27, 2026
In the Twos classroom, a bottle of sunscreen labeled 'keep out of reach of children' was in a child's cubby and accessible to children.
Required correction: Immediately, all items labeled 'keep out of reach of children' should be inaccessible to children at all times. Corrected at time of visit, the center director put the sunscreen on a high shelf making it inaccessible. No response needed. Correct by 05/27/2026
2.229.G · Correction due May 27, 2026
In the Infant classroom, a loose plastic bag was in a child's cubby and accessible to children.
Required correction: Immediately, loose plastic bags must be inaccessible to children at all times. Corrected at time of visit, the center director placed the bag in a locked cabinet making it inaccessible to children. No response needed. Correct by 05/27/2026
2.229.L · Correction due May 27, 2026
In the Twos classroom, small stickers, which are considered a choke hazard to children under 3 years old, were accessible to children and confirmed through staff statements are being used for art projects.
Required correction: Immediately, all toys and materials must not be a choke hazard to children under 3 years old at any time. Corrected at time of visit, the center director removed the stickers from the classroom. No response needed. Correct by 05/27/2026
2.230.B · Correction due May 27, 2026
In several classrooms, there are rugs with curled corners and edges, creating a tripping hazard for children.
Required correction: Immediately, indoor materials and furnishings must be safe and free of hazards at all times. Submit a written statement of compliance to the licensing specialist. Correct by 05/27/2026
2.237.D · Correction due May 27, 2026
In the Infant classroom, a staff purse was in an unlocked cabinet and accessible to children.
Required correction: Immediately all hazardous items including staff purses and personal bags must be inaccessible to children at all times. Corrected at time of visit, the center director locked the cabinet making the item inaccessible. No response needed. Correct by 05/27/2026
Probationary visit · May 19, 2025
2.230.C.1.a · Correction due May 19, 2025
On the Preschool playground, the bottom of the slides to have 1-2 inches of resilient material and the tire swing to have about 3 inches of resilient material.
Required correction: All climbing equipment 18 inches or higher must have at least 6 inches of resilient material. Correct immediately. Correct by 05/19/2025
Probationary visit · April 21, 2025
2.217.A.10.a · Correction due April 21, 2025
Observed in the Two's room, 11 children present, but 7 children awake with only one teacher. This is a direct violation of stipulation B on the probationary license. Probationary stipulation B states. Licensee shall comply with required staff-to-child ratios at all times. Ratios and room capacities must be posted in each classroom.”
Required correction: Staff-to-child ratios must be followed at all times to include nap time, double of ratios. Correct immediately. Corrected at the time of inspection, the Director stepped in until the second staff member returned. No response required. Correct by 04/21/2025
2.230.B
Found a ball in the toddler classroom labeled 3+.
Required correction: All indoor and outdoor equipment, materials, and furnishings must be sturdy, safe, and free of hazards. Correct immediately. Correct at the time of inspection, the Director removed the ball from the classroom. No response required.
Complaint · February 5, 2025
2.229.C · Correction due February 5, 2025
A bottle of lotion on the cozy cube labeled "keep out of the reach of children".
Required correction: Items labeled "keep out of the reach of children" must be inaccessible to children, correct immediately 2/5/25. *Corrected at time of inspection, teacher placed lotion in a high up cabinet. No response is required. Correct by 02/05/2025
Complaint · February 5, 2025
Unfounded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Limited Supervisory visit · February 5, 2025
2.229.C · Correction due February 5, 2025
A small bottle of lotion labeled "keep out of the reach of children" must be inaccessible to children.
Required correction: Items labeled "keep out of the reach of children" must be inaccessible to children, correct immediately 2/5/25. *Corrected at time of inspection, teacher put the lotion in a locked cabinet. No response is required. Correct by 02/05/2025
Limited Supervisory visit · January 9, 2025
2.212.A · Correction due January 9, 2025
An infant age 6 months to be swaddled while sleeping and staff to have completed the department approved safe sleep training.
Required correction: Staff must demonstrate knowledgeable decision making, judgement and concern for the proper care and well being of children, correct immediately 19@5. Correct by 01/09/2025
2.223.C.11 · Correction due January 9, 2025
An infant age 6 months to be swaddled while sleeping and to be missing a health care plan.
Required correction: Swaddling of infants is only allowed with a current health care plan completed by the provider, correct immediately 1/9/25. Correct by 01/09/2025
Limited Supervisory visit · December 10, 2024
2.223.A.1 · Correction due December 10, 2024
Upon entering the facility, specialists observed a child in the bathroom alone. Both teachers were in the K Prep classroom around the corner and down the hall.
Required correction: All children must be under direct supervision at all times, correct immediately 12/10/24. Correct by 12/10/2024
2.230.B · Correction due December 10, 2024
A red trike on the playground to be missing handlebar covers. *Previously cited 10/18/24.
Required correction: Materials must be safe and free of hazards, correct immediately 12/10/24. *Corrected at time of inspection, Director removed the trike from the playground. No response is required. Correct by 12/10/2024
Limited Supervisory visit · October 18, 2024
2.230.B · Correction due October 18, 2024
On the playground, observed a broken planter box and 3 trikes without handles.
Required correction: Remove harzards from playground. Correct immediately 10/18/2024. Corrected at time of inspection Director and Assistant Director removed items from playground. No response required. Correct by 10/18/2024
Supervisory visit · March 18, 2024
2.220.J · Correction due March 18, 2024
An abuterol medication in the Preschool B classroom that expired March 1, 2024.
Required correction: If a medication is out of date ensure the parent or guardian picks up the medication. Correct immediately and send documentation of compliance to specialist with written response. Correct by 03/18/2024
2.229.M · Correction due March 18, 2024
A gallon size glass jug accessible to children in the Preschool B classroom.
Required correction: Make all glass- breakable materials inaccessible to children. Correct immediately. *Corrected at the time of inspection, director moved the glass and made it inaccessible to children. No response needed for this violation. Correct by 03/18/2024
Reviewed 14 staff files and observed Adrienne S. to be missing documentation of a current FBI criminal
2.213.D · Correction due March 18, 2024
Reviewed 17 staff files and observed Michelle T. to be missing documentation of a current shaken baby/abusive head trauma training. Michelle was observed working with children under the age of three years. The previous training expired 3/3/2024.
Required correction: Send documentation of required training to specialist with written response. Correct immediately. Correct by 03/18/2024
2.213.F · Correction due March 18, 2024
Reviewed 17 staff files and observed Mary H. to be missing documentation of First Aid/CPR certification and module. Mary's DOH is 10/13/2015.
Required correction: Send documentation of required training to specialist with written response. Correct immediately. Correct by 03/18/2024
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Bright Horizons At The Ranch Reserve, LLC’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run Bright Horizons At The Ranch Reserve, LLC? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.