Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
Colorado’s Department of Early Childhood lists each program’s complaints on its Colorado Shines page, with the department’s verdict on each and a report behind it, going back about three years. Older complaints are released only on request. The department does not rank complaints by severity in either place.
Supervisory visit · March 18, 2026
2.223.A.1 · Correction due March 18, 2026
At the time of the visit, in the preschool classroom, the teacher was laying on the floor and using their cell phone, while the children napped.
Required correction: Immediately ( 3/18/2026), all children must be under direct supervision at all times. **Corrected at the time of the visit when the preschool teacher got off their phone and sat upright to see all of the children. Submit a statement of future compliance by 3/25/2026. Correct by 03/18/2026
Complaint · November 6, 2025
2.223.C.15 · Correction due November 13, 2025
Confirmed through staff member statements that infants have been observed sleeping on the floor or boppy's and bouncers, without being moved their bed.
Required correction: Immediately ( 11/6/2025), infants who fall asleep in a piece of equipment not approved for sleep, must immediately be moved to their approved sleep area. Submit a written statement of compliance by 11/13/2025. Correct by 11/13/2025 Complaint Allegation :
2.121.D.4.a · Correction due November 6, 2025
Reviewed 8 staff files and observed 3 staff files to be lacking documentation that a criminal background check had been completed.
Required correction: Immediately ( 11/6/2025), Review all staff files. All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that the staff members, have reviewed the powerpoint within 24 hours. Submit documentation that the CBI and FBI background checks were submitted with a written response to the Specialist by 11/13/2025. Correct by 11/06/2025 Complaint Allegation : Staff abuse and neglect inquiry background checks have not been submitted in a timely manner. - FOUNDED
2.120.C.1.a
Reviewed 8 staff files and observed 2 staff files to be lacking documentation of a Trails background check.
Required correction: Immediately ( 11/6/2025), Review all staff files. All individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that the staff members, have reviewed the powerpoint within 24 hours.
2.223.A.2 · Correction due November 6, 2025
At the time of the visit, observed in the Toddler 2 room, Preschool classroom and the Infant classroom that there was no documentation of children being signed into the classroom and no attendance had been taken as of 10:45 AM. Additionally, in the Preschool classroom, the teacher stated that 9 children were present, but there were actually 10 children.
Required correction: Immediately, ( 11/6/2025), the time a child arrives and leaves must be documented. Submit a written statement of compliance by 11/13/2025. Correct by 11/06/2025
2.216.E · Correction due November 6, 2025
Confirmed through staff member statements that assistant teachers are alone with children in the Infant classroom and the Preschool Classroom.
Required correction: Immediately ( 11/6/2025), review all staff files. All staff must be qualified to perform their duties. Submit documentation and a written statement of compliance by 11/13/2025. Correct by 11/06/2025
Confirmed through staff member statements that assistant teachers are assigned by management to work
2.216.E · Correction due November 6, 2025
Confirmed through staff member statements that assistant teachers are alone with children in the Infant classroom and the Preschool Classroom.
Required correction: Immediately ( 11/6/2025), review all staff files. All staff must be qualified to perform their duties. Submit documentation and a written statement of compliance by 11/13/2025. Correct by 11/06/2025
Confirmed through staff member statements that assistant teachers are assigned by management to work
Complaint · November 6, 2025
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Supervisory visit · April 11, 2025
2.229.C · Correction due April 11, 2025
At the time of the visit, in the Preschool classroom, under the sink, a bottle of dish soap, labeled keep out of reach of children, was accessible to children.
Required correction: Immediately ( 4/11/2025), Items labeled keep out of reach of children, must be inaccessible to children. **Corrected at the time of the visit when the dish soap was moved out of the classroom, making the soap inaccessible to children. Submit a written statement of future compliance by 4/18/2025. Correct by 04/11/2025
2.229.K
At the time of the visit, in the infant classroom, items were stored under the evacuation crib.
2.209.A.7 · Correction due April 11, 2025
Reviewed 7 children's files and observed 3 children's files to be lacking updated written authorization for emergency medical care signed and updated annually by the parents/guardians.
Required correction: Immediately ( 4/11/2025), Review all children's files. All files must include an updated written authorization for emergency medical care signed and updated annually by the parents/guardians. Submit a written statement of compliance by 4/18/2025. Correct by 04/11/2025
Complaint · April 24, 2024
2.230.B · Correction due April 24, 2024
On the Toddler playground for children 12 months-36 months, a toy with rust was accessible to children causing a potential safety hazard. A fence was falling with nails exposed and accessible to children causing a potential safety hazard and a piece of rubber was wrapped up, causing a potential tripping hazard.
Required correction: Immediately, the toddler playground must have equipment and materials safe and free of hazards. Submit a written statement of compliance by 5/1/2024. Correct by 04/24/2024
2.222.A.1.b · Correction due April 24, 2024
In the Toddler 2 room, diapers were on a chair in the bathroom, accessible to children. In the Preschool room, diapers, wipes and gloves were under the sink in an unlocked cabinet, accessible to children. On the Toddler playground, wipes were on the ground, accessible to children.
Required correction: Immediatley, diaper supplies must have a place inaccessible to children for storing. Corrected at the time of visit, the director placed the diaper supplies in cabinets inaccessible to children. Submit a written statement of future compliance by 5/1/2024. Correct by 04/24/2024
2.229.C · Correction due April 24, 2024
In the Preschool classroom, dish soap labeled "keep out of reach of children" was in an unlocked cabinet, accessible to children.
Required correction: Immediately, items labeled "keep out of reach of children" must be inaccesible to children. Corrected at the time of visit, the director removed the dish soap making it inaccessible to children. Submit a written statement of future compliance by 5/1/2024. Correct by 04/24/2024
2.223.A.2 · Correction due April 24, 2024
In the Toddler 2 classroom, 5 children were signed in, however, 6 were in attendance. In the Preschool classroom, 5 children were signed in,, however, 12 were in attendance. In the Toddler 1 classroom, 5 children were signed in, however 9 were in attendance.
Required correction: Immediately, the teacher must record the time a child arrivess and leaves the center each day and must complete written attendance verification throughout the day. Corrected at the time of visit, the director signed the children in. Submit a written statement of future compliance by 5/4/2024. Correct by 04/24/2024
2.216.G.1 · Correction due April 24, 2024
In the Preschool classroom, licensing specialist observed staff members Aden and Shelby alone in the classroom. Both teachers lack documentation of qualifications of an early childhood teacher and were not under the direct supervision of the director.
Required correction: Immediately, staff aides must work directly under the supervision of the director or an early childhood teacher. Submit a written statement of compliance by 5/1/2024. Correct by 04/24/2024
2.229.C · Correction due April 24, 2024
In the Preschool classroom, dish soap labeled "keep out of reach of children" was in an unlocked cabinet, accessible to children.
Required correction: Immediately, items labeled "keep out of reach of children" must be inaccesible to children. Corrected at the time of visit, the director removed the dish soap making it inaccessible to children. Submit a written statement of future compliance by 5/1/2024. Correct by 04/24/2024
2.223.A.2 · Correction due April 24, 2024
In the Toddler 2 classroom, 5 children were signed in, however, 6 were in attendance. In the Preschool classroom, 5 children were signed in,, however, 12 were in attendance. In the Toddler 1 classroom, 5 children were signed in, however 9 were in attendance.
Required correction: Immediately, the teacher must record the time a child arrivess and leaves the center each day and must complete written attendance verification throughout the day. Corrected at the time of visit, the director signed the children in. Submit a written statement of future compliance by 5/4/2024. Correct by 04/24/2024
2.216.G.1 · Correction due April 24, 2024
In the Preschool classroom, licensing specialist observed staff members Aden and Shelby alone in the classroom. Both teachers lack documentation of qualifications of an early childhood teacher and were not under the direct supervision of the director.
Required correction: Immediately, staff aides must work directly under the supervision of the director or an early childhood teacher. Submit a written statement of compliance by 5/1/2024. Correct by 04/24/2024
Complaint · April 24, 2024
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
Complaint · December 21, 2023
2.223.C.2.a · Correction due December 21, 2023
Confirmed through staff statements that sheets are only cleaned or santized once a week and identified that infants use the same cribs each day.
Required correction: Immediately, mattresses for cribs and futons must have a properly fitted, clean sheet. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
Confirmed through staff statements that mattresses and cribs are only cleaned or santized once a week and identified that infants use the same cribs each day.
2.223.C.11 · Correction due December 21, 2023
Confirmed through staff statements that CH1 has been swaddled and identified that CH1 does not have a health care plan completed and signed by the child's health care provider.
Required correction: Immediately, swaddling infants must only be allowed with a health care plan completed and signed by the child's health care provider. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.223.C.15 · Correction due December 21, 2023
Confirmed through staff statements that children are able to sleep on a boppy for up to 7 minutes before being moved to their approved sleep area.
Required correction: Immediately, infants who fall asleep in a piece of equipment not approved for sleep must immediately be mvoed to their approved sleep area and placed on their back to sleep. Submit a written statement of compliance by 1/4/2023. Correct by 12/21/2023
2.120.D · Correction due December 21, 2023
Reviewed 3 staff files and observed that Elizabeth D. did not have an abuse neglect record request made within 10 calendar days of the first day of employment.
Required correction: Immediately, review all staff fiels and all individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members Elizabeth D. have reviewed the powerpoint within 24 hours. Submit documentation of TRAILS for staff members Elizabeth D. with written response to Specialist by 1/4/2024. Example Top Narrative: Licensing Specialists Correct by 12/21/2023
2.121.D.4 · Correction due December 21, 2023
Reviewed 3 staff files and observed that Elizabeth D. did not have a criminal record check request made within 5 working days of the day the individual began work at the facility.
Required correction: Immediately, review all staff fiels and all individuals requiring a background check must review Navigating the Background Check Investigation Unit's (BIU) Webpage powerpoint. Submit verification that staff members Elizabeth D. have reviewed the powerpoint within 24 hours. Submit documentation of CBI/FBI for staff members Elizabeth D. with written response to Specialist by 1/4/2024. Correct by 12/21/2023
2.213.G
Reviewed 3 staff files and observed that Elizabeth D. was missing documentation of a current abuse prevention training.
2.222.A.1.b · Correction due December 21, 2023
In the Preschool classroom, observed gloves and wipes in an unlocked drawer and diapers and wipes in an unlocked cabinet accessible to children. In the Toddlers 2 classroom, observed diapers and gloves in the unlocked bathroom accessible to children.
Required correction: Immediately, all diaper supplies and disinfecting solutions must be inaccessible to children. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.229.C · Correction due December 21, 2023
In the Toddlers 2 classroom, observed Oxivir disinfecting wipes labeled "keep out of reach of children" on the bathroom toilet accessible to children.
Required correction: Immediately, items labeled "keep out of reach of children" must be inaccessible to children. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.229.G
In the Preschool classroom, observed loose plastic bags in an unlocked drawer accessible to children. In the PreK classroom, observed loose plastic bags in an unlocked cabinet accessible to children
Required correction: Immediately, loose plastic bags must be stored in areas inaccessible to children. Submit a written statement of
2.237.B · Correction due December 21, 2023
In the Preschool classroom and the Toddler 2 classroom, observed broken cabinets falling off hinges.
Required correction: Immediately, buildings must be kept in good repair and maintained in a safe condition. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.238.C · Correction due December 21, 2023
In the infant classroom, observed play equipment blocking the emergency exit.
Required correction: Immediately, exits must be arranged and maintained so as to provide free and unobstrcuted egress. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.213.G
Reviewed 3 staff files and observed that Elizabeth D. was missing documentation of a current abuse prevention training.
2.222.A.1.b · Correction due December 21, 2023
In the Preschool classroom, observed gloves and wipes in an unlocked drawer and diapers and wipes in an unlocked cabinet accessible to children. In the Toddlers 2 classroom, observed diapers and gloves in the unlocked bathroom accessible to children.
Required correction: Immediately, all diaper supplies and disinfecting solutions must be inaccessible to children. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.229.C · Correction due December 21, 2023
In the Toddlers 2 classroom, observed Oxivir disinfecting wipes labeled "keep out of reach of children" on the bathroom toilet accessible to children.
Required correction: Immediately, items labeled "keep out of reach of children" must be inaccessible to children. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.229.G
In the Preschool classroom, observed loose plastic bags in an unlocked drawer accessible to children. In the PreK classroom, observed loose plastic bags in an unlocked cabinet accessible to children
Required correction: Immediately, loose plastic bags must be stored in areas inaccessible to children. Submit a written statement of
2.237.B · Correction due December 21, 2023
In the Preschool classroom and the Toddler 2 classroom, observed broken cabinets falling off hinges.
Required correction: Immediately, buildings must be kept in good repair and maintained in a safe condition. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
2.238.C · Correction due December 21, 2023
In the infant classroom, observed play equipment blocking the emergency exit.
Required correction: Immediately, exits must be arranged and maintained so as to provide free and unobstrcuted egress. Submit a written statement of compliance by 1/4/2024. Correct by 12/21/2023
Complaint · December 21, 2023
Founded
The state lists this complaint on the provider’s record and publishes an investigation report for it. Shortlist has not read that report, so this row includes no citation detail.
The Department of Early Childhood keeps about three years of complaints on a program’s public page. Anything older is released only on request, as a single file covering the whole state. Shortlist asked for that file under the Colorado Open Records Act and renews it yearly; it is what this page shows for complaints older than the department’s own window.
The file this page is built from arrived on September 1, 2026 and covers complaints the department publishes today, and complaints back to January 2023 obtained by records request. The next request goes in September 2027.
The department publishes a report for each of these visits. Shortlist has not read those reports yet, so this page shows when the state came and not what it found.
The department will also review one program’s complete file on request, which is more than either source above contains. Leave your email and Shortlist will ask for Adventure Town’s file specifically, instead of waiting for the next one.
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious, and what changed.Colorado Department of Early Childhood publishes a correction deadline, never whether the work was done or how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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