Westchester · Licensed family home

Serrano, Patricia

What these mean, and where they come from

Mid-size means licensed for 8 children, the size at least half of Chicago-area’s 3,345 licensed family homes hold. Small is 2 to 7; larger is 9 to 12.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

Routine visits: 9 of 10 cited something

Chicago-area family homes: the state cites something at about 4 in 5 routine visits.

From Illinois DCFS’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Illinois DCFS

Last visit
November 19, 2025
On file
10 visits since December 2013 — 1 cited nothing
Fixed?
The latest correction deadline was November 15, 2024. Illinois DCFS does not publish whether it was made.
Most serious
Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

Nov 2025 Compliance monitoring visit nothing cited
Oct 2024 Monitoring visit 1 finding

Monitoring visit · October 16, 2024

Records and Reports

1 citation · 89 Ill. Adm. Code 406.24(c) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2022 Monitoring visit 2 findings

Monitoring visit · November 30, 2022

Qualifications for Assistants

1 citation · 89 Ill. Adm. Code 406.10(e) · Violation substantiated

Records and Reports

1 citation · 89 Ill. Adm. Code 406.24(e) · Violation substantiated

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2021 Monitoring visit 2 findings

Monitoring visit · November 5, 2021

Characteristics and Qualifications of the Day Care Family

1 citation · 89 Ill. Adm. Code 406.9(a) · Violation corrected

Health, Medical Care and Safety

1 citation · 89 Ill. Adm. Code 406.14(c)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Oct 2019 Monitoring visit 1 finding

Monitoring visit · October 10, 2019

Health, Medical Care and Safety

1 citation · 89 Ill. Adm. Code 406.14(c)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Oct 2017 Monitoring visit 3 findings

Monitoring visit · October 5, 2017

General Requirements for Day Care Homes

1 citation · 89 Ill. Adm. Code 406.8(a)(5)(a) · Violation corrected

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 406.12(b)(3) · Violation corrected

Health, Medical Care and Safety

1 citation · 89 Ill. Adm. Code 406.14(c)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Oct 2016 Monitoring visit 2 findings

Monitoring visit · October 20, 2016

General Requirements for Day Care Homes

1 citation · 89 Ill. Adm. Code 406.8(a)(3) · Violation corrected

Records and Reports

1 citation · 89 Ill. Adm. Code 406.24(a) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2015 Monitoring visit 5 findings

Monitoring visit · November 6, 2015

General Requirements for Day Care Homes

2 citations · 89 Ill. Adm. Code 406.8(a)(21) through (24) · Violation corrected on site

89 Ill. Adm. Code 406.8(a)(21) · 406.8(a)(24)

Characteristics and Qualifications of the Day Care Family

1 citation · 89 Ill. Adm. Code 406.9(a) · Violation corrected

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 406.12(b)(3)(ai) · Violation corrected

Health, Medical Care and Safety

1 citation · 89 Ill. Adm. Code 406.14(c)(1) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2014 Monitoring visit 8 findings

Monitoring visit · September 23, 2014

Health, Medical Care and Safety

5 citations · 89 Ill. Adm. Code 406.14(c)(1) through (j)(1) · Violation corrected

89 Ill. Adm. Code 406.14(c)(1) · 406.14(c)(2) · 406.14(c)(3) · 406.14(c)(4) · 406.14(j)(1)

General Requirements for Day Care Homes

1 citation · 89 Ill. Adm. Code 406.8(a)(4)(a) · Violation corrected

School Age Children

1 citation · 89 Ill. Adm. Code 406.21(d)(1) · Violation corrected

Records and Reports

1 citation · 89 Ill. Adm. Code 406.24(e)(3) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Dec 2013 Monitoring visit 5 findings

Monitoring visit · December 6, 2013

General Requirements for Day Care Homes

2 citations · 89 Ill. Adm. Code 406.8(a)(17)(b) through (23) · Violation corrected

89 Ill. Adm. Code 406.8(a)(17)(b) · 406.8(a)(23)

Health, Medical Care and Safety

2 citations · 89 Ill. Adm. Code 406.14(c)(2) through (j)(1) · Violation corrected

89 Ill. Adm. Code 406.14(c)(2) · 406.14(j)(1)

Records and Reports

1 citation · 89 Ill. Adm. Code 406.24(e) · Violation corrected

DCFS compliance lookup On that page, enter provider number 509978 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

How the comparison is built

Routine visits: across Chicago-area family homes, the state cites something at about 4 in 5 routine visits (16,457 visits).

Details

7083451831

Address
2130 Bristol Ave
License
license issued (il)

Do you run Serrano, Patricia? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked August 2026.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details

  • Phone, Address, License sunshine.dcfs.illinois.gov. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "SERRANO, PATRICIA" under Provider Name and 60154 under Zip, and press Search (DCFS provider 509978).