St Charles · Licensed center
Primrose School Of St Charles West
At a glance
- Large center, licensed for 190 children.
- Primrose Schools franchise; the brand is owned by Roark Capital (private equity).
What to know
The license is the range the state allows. It does not say which ages have openings.
What the state has found
The state cited rules at all 24 of its licensing inspections since July 2018.
See each inspection
Licensing inspections
Oct 2, 20266 citations
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(j)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(3)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(4)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(r)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(c)(6)
Aug 20, 202616 citations
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)(3)
Outdoor Play Area
Outdoor Play Area
89 Ill. Adm. Code 407.390(i)(2)
Special Requirements for Infants and Toddlers
Special Requirements for Infants and Toddlers
89 Ill. Adm. Code 407.210(d)(1)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(i)(1)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(b)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(r)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(b)
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)
Grouping and Staffing
Grouping and Staffing
89 Ill. Adm. Code 407.190(g)
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(m)
Special Requirements for Infants and Toddlers
Special Requirements for Infants and Toddlers
89 Ill. Adm. Code 407.210(b)
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)(4)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(f)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(d)
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
Apr 6, 20261 citation
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
Feb 2, 202614 citations
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(e)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(1)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(5)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(d)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(b)
Qualifications for Child Care Director
Qualifications for Child Care Director
89 Ill. Adm. Code 407.130
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(d)
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(a)(1)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(e)(2)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(r)
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, FHSEC305.
Mar 14, 20253 citations
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(5)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(f)
Feb 27, 20245 citations
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(d)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(j)(3)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(j)(4)(j)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(j)(4)(k)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(j)(5)
Dec 20, 20232 citations
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(p)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(r)
Aug 14, 20232 citations
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Jul 11, 20231 citation
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Jul 6, 20231 citation
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
May 12, 20238 citations
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(r)
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Medications
Medications
89 Ill. Adm. Code 407.360(f)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(f)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(g)(1)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(k)(1)
Apr 4, 20233 citations
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Medications
Medications
89 Ill. Adm. Code 407.360(e)
Jun 1, 20222 citations
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(p)
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Mar 22, 20228 citations
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(5)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(5)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(6)
Diapering and Toileting Procedures
Diapering and Toileting Procedures
89 Ill. Adm. Code 407.340(a)(5)
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(e)(3)
Outdoor Play Area
Outdoor Play Area
89 Ill. Adm. Code 407.390(g)
Dec 28, 202113 citations
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(r)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(c)(6)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(1)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(3)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(4)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(8)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(9)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(10)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(a)(11)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(j)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(c)(1)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(c)(2)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(c)(3)
Sep 9, 20211 citation
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(p)
Mar 2, 20212 citations
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)(3)
Jul 9, 20207 citations
Medications
Medications
89 Ill. Adm. Code 407.360(e)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Medications
Medications
89 Ill. Adm. Code 407.360(f)
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(f)(2)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(1)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(d)
Jan 29, 20208 citations
Grouping and Staffing
Grouping and Staffing
89 Ill. Adm. Code 407.190(f)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(j)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(c)
Qualifications for Child Care Director
Qualifications for Child Care Director
89 Ill. Adm. Code 407.130(j)(3)
Qualifications for Early Childhood Teachers and School-age Workers
Qualifications for Early Childhood Teachers and School-age Workers
89 Ill. Adm. Code 407.140(h)
Special Requirements for Infants and Toddlers
Special Requirements for Infants and Toddlers
89 Ill. Adm. Code 407.210(f)(24)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(i)(1)
Jun 28, 20192 citations
Qualifications for Early Childhood Teachers and School-age Workers
Qualifications for Early Childhood Teachers and School-age Workers
89 Ill. Adm. Code 407.140(h)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(p)
Mar 21, 20198 citations
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(6)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(e)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(g)
Napping and Sleeping
Napping and Sleeping
89 Ill. Adm. Code 407.350(c)
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
Nov 13, 20183 citations
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Qualifications for Early Childhood Teachers and School-age Workers
Qualifications for Early Childhood Teachers and School-age Workers
89 Ill. Adm. Code 407.140(h)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(p)
Aug 21, 20187 citations
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(5)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(6)
Qualifications for Early Childhood Teachers and School-age Workers
Qualifications for Early Childhood Teachers and School-age Workers
89 Ill. Adm. Code 407.140(h)
Equipment and Materials
Equipment and Materials
89 Ill. Adm. Code 407.380(j)(5)
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
Jul 9, 20181 citation
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(d)(3)
The state cited rules at all 24 of this center's inspections. Most Chicago-area centers inspected 10 or more times had fewer: 78% of 868.
How all 868 Chicago-area centers inspected 10 or more times compare
Of the 868 Chicago-area centers the state inspected 10 or more times, how many of those inspections cited a rule:
- Some78%
- All22%This center
Read every record and the state’s reports
State record — Illinois DCFS
- Last visit
- October 2, 2026
- On file
- 24 visits since July 2018 — all of them cited findings
- Fixed?
- The latest correction deadline was December 14, 2026. Illinois DCFS does not publish whether it was made.
- Most serious
- Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.
Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.
Oct 2026 Monitoring visit 6 findings
Monitoring visit · October 2, 2026
General Requirements for Personnel
2 citations · 89 Ill. Adm. Code 407.100(a)(3) through (4) · Violation substantiated
89 Ill. Adm. Code 407.100(a)(3) · 407.100(a)(4)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(j) · Violation substantiated
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation substantiated
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(r) · Violation substantiated
Guidance and Discipline
1 citation · 89 Ill. Adm. Code 407.270(c)(6) · Violation substantiated
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Aug 2026 Monitoring visit 16 findings
Monitoring visit · August 20, 2026
Physical Plant/Indoor Space
3 citations · 89 Ill. Adm. Code 407.370(e) through (4) · Violation substantiated
89 Ill. Adm. Code 407.370(e) · 407.370(e)(3) · 407.370(e)(4)
Program Requirements for All Ages
2 citations · 89 Ill. Adm. Code 407.200(m) through (r) · Violation substantiated
89 Ill. Adm. Code 407.200(m) · 407.200(r)
Special Requirements for Infants and Toddlers
2 citations · 89 Ill. Adm. Code 407.210(b) through (d)(1) · Violation corrected · Violation substantiated
89 Ill. Adm. Code 407.210(b) · 407.210(d)(1)
Equipment and Materials
2 citations · 89 Ill. Adm. Code 407.380(b) through (f) · Violation substantiated
89 Ill. Adm. Code 407.380(b) · 407.380(f)
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(d) · Violation substantiated
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(b) · Violation corrected on site
Grouping and Staffing
1 citation · 89 Ill. Adm. Code 407.190(g) · Violation substantiated
Daily Arrival and Departure of Children
1 citation · 89 Ill. Adm. Code 407.260(d) · Violation corrected on site
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(i)(1) · Violation substantiated
Outdoor Play Area
1 citation · 89 Ill. Adm. Code 407.390(i)(2) · Violation substantiated
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Violation substantiated
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Apr 2026 Monitoring visit 1 finding
Monitoring visit · April 6, 2026
Guidance and Discipline
1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Feb 2026 Monitoring visit 14 findings
Monitoring visit · February 2, 2026
General Requirements for Personnel
4 citations · 89 Ill. Adm. Code 407.100(c)(1) through (f) · Violation corrected
89 Ill. Adm. Code 407.100(c)(1) · 407.100(c)(5) · 407.100(d) · 407.100(f)
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(4) through (b) · Violation corrected
89 Ill. Adm. Code 407.120(a)(4) · 407.120(b)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(e) · Violation corrected
Qualifications for Child Care Director
1 citation · 89 Ill. Adm. Code 407.130 · Violation corrected
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(r) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(d) · Violation corrected
Physical Plant/Indoor Space
1 citation · 89 Ill. Adm. Code 407.370(a)(1) · Violation corrected
Equipment and Materials
1 citation · 89 Ill. Adm. Code 407.380(e)(2) · Violation corrected
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Violation corrected
A citation the state’s report lists only by its code, FHSEC305.
0 citations · 89 Ill. Adm. Code · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Mar 2025 Monitoring visit 3 findings
Monitoring visit · March 14, 2025
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(c)(5) · Violation substantiated
Enrollment and Discharge Procedures
1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Violation substantiated
Daily Arrival and Departure of Children
1 citation · 89 Ill. Adm. Code 407.260(f) · Violation substantiated
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Feb 2024 Monitoring visit 5 findings
Monitoring visit · February 27, 2024
Equipment and Materials
4 citations · 89 Ill. Adm. Code 407.380(j)(3) through (5) · Violation corrected
89 Ill. Adm. Code 407.380(j)(3) · 407.380(j)(4)(j) · 407.380(j)(4)(k) · 407.380(j)(5)
Enrollment and Discharge Procedures
1 citation · 89 Ill. Adm. Code 407.250(d) · Violation corrected on site
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Dec 2023 Monitoring visit 2 findings
Monitoring visit · December 20, 2023
Program Requirements for All Ages
2 citations · 89 Ill. Adm. Code 407.200(p) through (r) · Violation corrected
89 Ill. Adm. Code 407.200(p) · 407.200(r)
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Aug 2023 Monitoring visit 2 findings
Monitoring visit · August 14, 2023
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (3) · Violation corrected
89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3)
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jul 2023 Monitoring visit 1 finding
Monitoring visit · July 11, 2023
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jul 2023 Monitoring visit 1 finding
Monitoring visit · July 6, 2023
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
May 2023 Monitoring visit 8 findings
Monitoring visit · May 12, 2023
Nutrition and Meal Service
2 citations · 89 Ill. Adm. Code 407.330(g)(1) through (k)(1) · Violation corrected
89 Ill. Adm. Code 407.330(g)(1) · 407.330(k)(1)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(f) · Violation corrected
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(a)(2) · Violation corrected
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(r) · Violation corrected
Daily Arrival and Departure of Children
1 citation · 89 Ill. Adm. Code 407.260(d) · Violation corrected
Medications
1 citation · 89 Ill. Adm. Code 407.360(f) · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Apr 2023 Monitoring visit 3 findings
Monitoring visit · April 4, 2023
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (4) · Rule cited again
89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4)
Medications
1 citation · 89 Ill. Adm. Code 407.360(e) · Rule cited again
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jun 2022 Monitoring visit 2 findings
Monitoring visit · June 1, 2022
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(p) · Rule cited again
Daily Arrival and Departure of Children
1 citation · 89 Ill. Adm. Code 407.260(d) · Rule cited again
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Mar 2022 Monitoring visit 8 findings
Monitoring visit · March 22, 2022
Personnel Records
3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (5) · Violation corrected
89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4) · 407.120(a)(5)
Health Requirements for Children
2 citations · 89 Ill. Adm. Code 407.310(a)(5) through (6) · Violation corrected
89 Ill. Adm. Code 407.310(a)(5) · 407.310(a)(6)
Diapering and Toileting Procedures
1 citation · 89 Ill. Adm. Code 407.340(a)(5) · Violation corrected
Physical Plant/Indoor Space
1 citation · 89 Ill. Adm. Code 407.370(e)(3) · Violation corrected
Outdoor Play Area
1 citation · 89 Ill. Adm. Code 407.390(g) · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Dec 2021 Monitoring visit 13 findings
Monitoring visit · December 28, 2021
General Requirements for Personnel
7 citations · 89 Ill. Adm. Code 407.100(a)(1) through (11) · Violation corrected
89 Ill. Adm. Code 407.100(a)(1) · 407.100(a)(3) · 407.100(a)(4) · 407.100(a)(8) · 407.100(a)(9) · 407.100(a)(10) · 407.100(a)(11)
Guidance and Discipline
4 citations · 89 Ill. Adm. Code 407.270(c)(1) through (6) · Violation corrected
89 Ill. Adm. Code 407.270(c)(1) · 407.270(c)(2) · 407.270(c)(3) · 407.270(c)(6)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(j) · Rule cited again
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(r) · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Sep 2021 Monitoring visit 1 finding
Monitoring visit · September 9, 2021
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(p) · Rule cited again
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Mar 2021 Monitoring visit 2 findings
Monitoring visit · March 2, 2021
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Rule cited again
Nutrition and Meal Service
1 citation · 89 Ill. Adm. Code 407.330(j)(3) · Rule cited again
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jul 2020 Monitoring visit 7 findings
Monitoring visit · July 9, 2020
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (3) · Rule cited again
89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3)
Medications
2 citations · 89 Ill. Adm. Code 407.360(e) through (f) · Violation corrected · Violation corrected on site
89 Ill. Adm. Code 407.360(e) · 407.360(f)
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(c)(1) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(d) · Violation corrected
Physical Plant/Indoor Space
1 citation · 89 Ill. Adm. Code 407.370(f)(2) · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jan 2020 Monitoring visit 8 findings
Monitoring visit · January 29, 2020
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(4) through (c) · Rule cited again · Violation corrected
89 Ill. Adm. Code 407.120(a)(4) · 407.120(c)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(j) · Violation corrected
Qualifications for Child Care Director
1 citation · 89 Ill. Adm. Code 407.130(j)(3) · Violation corrected
Qualifications for Early Childhood Teachers and School-age Workers
1 citation · 89 Ill. Adm. Code 407.140(h) · Rule cited again
Grouping and Staffing
1 citation · 89 Ill. Adm. Code 407.190(f) · Rule cited again
Special Requirements for Infants and Toddlers
1 citation · 89 Ill. Adm. Code 407.210(f)(24) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(i)(1) · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jun 2019 Monitoring visit 2 findings
Monitoring visit · June 28, 2019
Qualifications for Early Childhood Teachers and School-age Workers
1 citation · 89 Ill. Adm. Code 407.140(h) · Rule cited again
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(p) · Rule cited again
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Mar 2019 Monitoring visit 8 findings
Monitoring visit · March 21, 2019
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(4) through (6) · Rule cited again
89 Ill. Adm. Code 407.120(a)(4) · 407.120(a)(6)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(e) · Violation corrected on site
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(f) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Violation corrected on site
Napping and Sleeping
1 citation · 89 Ill. Adm. Code 407.350(c) · Violation corrected on site
Equipment and Materials
1 citation · 89 Ill. Adm. Code 407.380(g) · Violation corrected on site
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Rule cited again
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Nov 2018 Monitoring visit 3 findings
Monitoring visit · November 13, 2018
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected on site
Qualifications for Early Childhood Teachers and School-age Workers
1 citation · 89 Ill. Adm. Code 407.140(h) · Violation corrected on site
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(p) · Violation corrected on site
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Aug 2018 Monitoring visit 7 findings
Monitoring visit · August 21, 2018
Personnel Records
3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (6) · Violation corrected · Violation corrected on site
89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4) · 407.120(a)(6)
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(c)(5) · Violation corrected
Qualifications for Early Childhood Teachers and School-age Workers
1 citation · 89 Ill. Adm. Code 407.140(h) · Violation corrected on site
Equipment and Materials
1 citation · 89 Ill. Adm. Code 407.380(j)(5) · Violation corrected on site
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Violation corrected
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jul 2018 Monitoring visit 1 finding
Monitoring visit · July 9, 2018
Physical Plant/Indoor Space
1 citation · 89 Ill. Adm. Code 407.370(d)(3) · Violation corrected on site
DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Details
- Phone
- (630) 402-9080
- Address
- 1940 Bricher Rd, St Charles, 60174
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From Illinois DCFS’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License — Checked August 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "PRIMROSE SCHOOL OF ST CHARLES WEST" under Provider Name and 60174 under Zip, and press Search (DCFS provider 565906).
- Website, Who runs it — Checked October 2026 primroseschools.com
- Ages on the license — Checked November 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "PRIMROSE SCHOOL OF ST CHARLES WEST" under Provider Name and 60174 under Zip, and press Search (DCFS provider 565906).
- Who runs it — Checked October 2026 roarkcapital.com
The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com
Large means the biggest quarter of Chicago-area’s 1,948 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.
The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.