St Charles · Licensed center

Primrose School Of St Charles West

Large center, licensed for 190 children.
Shortlist has found no website for it yet.

What these mean, and where they come from

Large means the biggest quarter of Chicago-area’s 1,949 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

Routine visits: 23 of 23 cited something

Chicago-area centers: the state cites something at about 5 in 6 routine visits.

From Illinois DCFS’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Illinois DCFS

Last visit: August 20, 2026
On file: 23 visits since July 2018 — all of them cited findings
Fixed?: The latest correction deadline was November 16, 2026. Illinois DCFS does not publish whether it was made.
Most serious: Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

Aug 2026 Monitoring visit 16 findings

Monitoring visit · August 20, 2026

Physical Plant/Indoor Space

3 citations · 89 Ill. Adm. Code 407.370(e) through (4) · Violation substantiated

89 Ill. Adm. Code 407.370(e) · 407.370(e)(3) · 407.370(e)(4)

Program Requirements for All Ages

2 citations · 89 Ill. Adm. Code 407.200(m) through (r) · Violation substantiated

89 Ill. Adm. Code 407.200(m) · 407.200(r)

Special Requirements for Infants and Toddlers

2 citations · 89 Ill. Adm. Code 407.210(b) through (d)(1) · Violation corrected · Violation substantiated

89 Ill. Adm. Code 407.210(b) · 407.210(d)(1)

Equipment and Materials

2 citations · 89 Ill. Adm. Code 407.380(b) through (f) · Violation substantiated

89 Ill. Adm. Code 407.380(b) · 407.380(f)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(d) · Violation substantiated

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(b) · Violation corrected on site

Grouping and Staffing

1 citation · 89 Ill. Adm. Code 407.190(g) · Violation substantiated

Daily Arrival and Departure of Children

1 citation · 89 Ill. Adm. Code 407.260(d) · Violation corrected on site

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(i)(1) · Violation substantiated

Outdoor Play Area

1 citation · 89 Ill. Adm. Code 407.390(i)(2) · Violation substantiated

Cited: CCASEC4

0 citations · 89 Ill. Adm. Code · Violation substantiated

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Apr 2026 Monitoring visit 1 finding

Monitoring visit · April 6, 2026

Guidance and Discipline

1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2026 Monitoring visit 14 findings

Monitoring visit · February 2, 2026

General Requirements for Personnel

4 citations · 89 Ill. Adm. Code 407.100(c)(1) through (f) · Violation corrected

89 Ill. Adm. Code 407.100(c)(1) · 407.100(c)(5) · 407.100(d) · 407.100(f)

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(4) through (b) · Violation corrected

89 Ill. Adm. Code 407.120(a)(4) · 407.120(b)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(e) · Violation corrected

Qualifications for Child Care Director

1 citation · 89 Ill. Adm. Code 407.130 · Violation corrected

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(r) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(d) · Violation corrected

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(a)(1) · Violation corrected

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(e)(2) · Violation corrected

Cited: CCASEC4

0 citations · 89 Ill. Adm. Code · Violation corrected

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2025 Monitoring visit 3 findings

Monitoring visit · March 14, 2025

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(5) · Violation substantiated

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Violation substantiated

Daily Arrival and Departure of Children

1 citation · 89 Ill. Adm. Code 407.260(f) · Violation substantiated

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2024 Monitoring visit 5 findings

Monitoring visit · February 27, 2024

Equipment and Materials

4 citations · 89 Ill. Adm. Code 407.380(j)(3) through (5) · Violation corrected

89 Ill. Adm. Code 407.380(j)(3) · 407.380(j)(4)(j) · 407.380(j)(4)(k) · 407.380(j)(5)

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(d) · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Dec 2023 Monitoring visit 2 findings

Monitoring visit · December 20, 2023

Program Requirements for All Ages

2 citations · 89 Ill. Adm. Code 407.200(p) through (r) · Violation corrected

89 Ill. Adm. Code 407.200(p) · 407.200(r)

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Aug 2023 Monitoring visit 2 findings

Monitoring visit · August 14, 2023

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (3) · Violation corrected

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3)

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2023 Monitoring visit 1 finding

Monitoring visit · July 11, 2023

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2023 Monitoring visit 1 finding

Monitoring visit · July 6, 2023

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

May 2023 Monitoring visit 8 findings

Monitoring visit · May 12, 2023

Nutrition and Meal Service

2 citations · 89 Ill. Adm. Code 407.330(g)(1) through (k)(1) · Violation corrected

89 Ill. Adm. Code 407.330(g)(1) · 407.330(k)(1)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(f) · Violation corrected

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(2) · Violation corrected

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(r) · Violation corrected

Daily Arrival and Departure of Children

1 citation · 89 Ill. Adm. Code 407.260(d) · Violation corrected

Medications

1 citation · 89 Ill. Adm. Code 407.360(f) · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Apr 2023 Monitoring visit 3 findings

Monitoring visit · April 4, 2023

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4)

Medications

1 citation · 89 Ill. Adm. Code 407.360(e) · Rule cited again

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jun 2022 Monitoring visit 2 findings

Monitoring visit · June 1, 2022

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(p) · Rule cited again

Daily Arrival and Departure of Children

1 citation · 89 Ill. Adm. Code 407.260(d) · Rule cited again

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2022 Monitoring visit 8 findings

Monitoring visit · March 22, 2022

Personnel Records

3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (5) · Violation corrected

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4) · 407.120(a)(5)

Health Requirements for Children

2 citations · 89 Ill. Adm. Code 407.310(a)(5) through (6) · Violation corrected

89 Ill. Adm. Code 407.310(a)(5) · 407.310(a)(6)

Diapering and Toileting Procedures

1 citation · 89 Ill. Adm. Code 407.340(a)(5) · Violation corrected

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(e)(3) · Violation corrected

Outdoor Play Area

1 citation · 89 Ill. Adm. Code 407.390(g) · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Dec 2021 Monitoring visit 13 findings

Monitoring visit · December 28, 2021

General Requirements for Personnel

7 citations · 89 Ill. Adm. Code 407.100(a)(1) through (11) · Violation corrected

89 Ill. Adm. Code 407.100(a)(1) · 407.100(a)(3) · 407.100(a)(4) · 407.100(a)(8) · 407.100(a)(9) · 407.100(a)(10) · 407.100(a)(11)

Guidance and Discipline

4 citations · 89 Ill. Adm. Code 407.270(c)(1) through (6) · Violation corrected

89 Ill. Adm. Code 407.270(c)(1) · 407.270(c)(2) · 407.270(c)(3) · 407.270(c)(6)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(j) · Rule cited again

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(r) · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2021 Monitoring visit 1 finding

Monitoring visit · September 9, 2021

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(p) · Rule cited again

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2021 Monitoring visit 2 findings

Monitoring visit · March 2, 2021

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Rule cited again

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(j)(3) · Rule cited again

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2020 Monitoring visit 7 findings

Monitoring visit · July 9, 2020

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (3) · Rule cited again

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3)

Medications

2 citations · 89 Ill. Adm. Code 407.360(e) through (f) · Violation corrected on site · Violation corrected

89 Ill. Adm. Code 407.360(e) · 407.360(f)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(1) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(d) · Violation corrected

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(f)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2020 Monitoring visit 8 findings

Monitoring visit · January 29, 2020

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(4) through (c) · Rule cited again · Violation corrected

89 Ill. Adm. Code 407.120(a)(4) · 407.120(c)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(j) · Violation corrected

Qualifications for Child Care Director

1 citation · 89 Ill. Adm. Code 407.130(j)(3) · Violation corrected

Qualifications for Early Childhood Teachers and School-age Workers

1 citation · 89 Ill. Adm. Code 407.140(h) · Rule cited again

Grouping and Staffing

1 citation · 89 Ill. Adm. Code 407.190(f) · Rule cited again

Special Requirements for Infants and Toddlers

1 citation · 89 Ill. Adm. Code 407.210(f)(24) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(i)(1) · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jun 2019 Monitoring visit 2 findings

Monitoring visit · June 28, 2019

Qualifications for Early Childhood Teachers and School-age Workers

1 citation · 89 Ill. Adm. Code 407.140(h) · Rule cited again

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(p) · Rule cited again

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2019 Monitoring visit 8 findings

Monitoring visit · March 21, 2019

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(4) through (6) · Rule cited again

89 Ill. Adm. Code 407.120(a)(4) · 407.120(a)(6)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(e) · Violation corrected on site

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(f) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Violation corrected on site

Napping and Sleeping

1 citation · 89 Ill. Adm. Code 407.350(c) · Violation corrected on site

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(g) · Violation corrected on site

Cited: CCASEC4

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2018 Monitoring visit 3 findings

Monitoring visit · November 13, 2018

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected on site

Qualifications for Early Childhood Teachers and School-age Workers

1 citation · 89 Ill. Adm. Code 407.140(h) · Violation corrected on site

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(p) · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Aug 2018 Monitoring visit 7 findings

Monitoring visit · August 21, 2018

Personnel Records

3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (6) · Violation corrected · Violation corrected on site

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4) · 407.120(a)(6)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(5) · Violation corrected

Qualifications for Early Childhood Teachers and School-age Workers

1 citation · 89 Ill. Adm. Code 407.140(h) · Violation corrected on site

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(j)(5) · Violation corrected on site

Cited: CCASEC4

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2018 Monitoring visit 1 finding

Monitoring visit · July 9, 2018

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(d)(3) · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 565906 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

How the comparison is built

Routine visits: across Chicago-area centers, the state cites something at about 5 in 6 routine visits (19,088 visits).

Details

6304029080

Address: 1940 Bricher Rd
License: license issued (il)
Chain: Primrose Schools, a franchiseSource: primroseschools.com
Owner: This school is owned by its franchisee. The Primrose Schools brand is owned by Roark Capital, a private-equity firm.The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com

Do you run Primrose School Of St Charles West? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.

Add what is missing

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details

Phone, Address, License — Checked August 2026 sunshine.dcfs.illinois.gov. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "PRIMROSE SCHOOL OF ST CHARLES WEST" under Provider Name and 60174 under Zip, and press Search (DCFS provider 565906).
Chain — Checked September 2026 primroseschools.com
Owner — Checked September 2026 primroseschools.com