Carol Stream · Licensed center
Primrose School Of Carol Stream
At a glance
- Large center, licensed for 177 children.
- Primrose Schools franchise; the brand is owned by Roark Capital (private equity).
What to know
The license is the range the state allows. It does not say which ages have openings.
What the state has found
The state cited rules at 5 of its 6 licensing inspections since June 2026.
See each inspection
Licensing inspections
- Nov 4, 2026Nothing cited
Oct 27, 202610 citations
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(8)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(i)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
A citation the state’s report lists only by its code, CCASEC7.
A citation the state’s report lists only by its code, CCASEC7.
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, FHSEC305.
Sep 30, 20262 citations
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
Special Requirements for Infants and Toddlers
Special Requirements for Infants and Toddlers
89 Ill. Adm. Code 407.210(f)
Aug 28, 20269 citations
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(d)
Staffing Structure
Staffing Structure
89 Ill. Adm. Code 407.90(a)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Grouping and Staffing
Grouping and Staffing
89 Ill. Adm. Code 407.190(e)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(d)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, FHSEC305.
Jul 8, 202611 citations
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(e)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(i)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(5)
Program Requirements for All Ages
Program Requirements for All Ages
89 Ill. Adm. Code 407.200(f)(5)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(p)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(5)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(6)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
A citation the state’s report lists only by its code, CCASEC7.
A citation the state’s report lists only by its code, CCASEC7.
Jun 12, 202615 citations
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(d)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(e)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(f)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(g)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(5)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(6)
Napping and Sleeping
Napping and Sleeping
89 Ill. Adm. Code 407.350(c)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(2)
Outdoor Play Area
Outdoor Play Area
89 Ill. Adm. Code 407.390(m)
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
The state cited rules at 5 of this center's 6 inspections. Chicago-area centers inspected 6 times split about evenly: about a third had fewer, a third the same, and a third more (139 centers).
How all 139 Chicago-area centers inspected 6 times compare
Of the 139 Chicago-area centers the state inspected 6 times, how many of those inspections cited a rule:
- 1 of 62%
- 2 of 64%
- 3 of 612%
- 4 of 614%
- 5 of 631%This center
- All 637%
Read every record and the state’s reports
State record — Illinois DCFS
- Last visit
- November 4, 2026
- On file
- 6 visits since June 2026 — 1 cited nothing
- Fixed?
- The latest correction deadline was November 2, 2026. Illinois DCFS does not publish whether it was made.
- Most serious
- Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.
Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.
Oct 2026 Monitoring visit 10 findings
Monitoring visit · October 27, 2026
General Requirements for Personnel
3 citations · 89 Ill. Adm. Code 407.100(c)(7) through (f) · Violation corrected
89 Ill. Adm. Code 407.100(c)(7) · 407.100(c)(8) · 407.100(f)
Health Requirements for Children
2 citations · 89 Ill. Adm. Code 407.310(a) through (3) · Rule cited again
89 Ill. Adm. Code 407.310(a) · 407.310(a)(3)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(i) · Rule cited again
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Rule cited again
Guidance and Discipline
1 citation · 89 Ill. Adm. Code 407.270(a) · Rule cited again
A citation the state’s report lists only by its code, CCASEC7.
0 citations · 89 Ill. Adm. Code · Violation corrected
A citation the state’s report lists only by its code, FHSEC305.
0 citations · 89 Ill. Adm. Code · Violation corrected
DCFS compliance lookup On that page, enter provider number 634811 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Sep 2026 Monitoring visit 2 findings
Monitoring visit · September 30, 2026
Special Requirements for Infants and Toddlers
1 citation · 89 Ill. Adm. Code 407.210(f) · Violation corrected
Guidance and Discipline
1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected
DCFS compliance lookup On that page, enter provider number 634811 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Aug 2026 Monitoring visit 9 findings
Monitoring visit · August 28, 2026
Enrollment and Discharge Procedures
2 citations · 89 Ill. Adm. Code 407.250(i)(1)(d) through (h) · Rule cited again
89 Ill. Adm. Code 407.250(i)(1)(d) · 407.250(i)(1)(h)
Staffing Structure
1 citation · 89 Ill. Adm. Code 407.90(a) · Violation corrected
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(d) · Violation corrected
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(a)(3) · Rule cited again
Grouping and Staffing
1 citation · 89 Ill. Adm. Code 407.190(e) · Violation corrected
Guidance and Discipline
1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Violation corrected
A citation the state’s report lists only by its code, FHSEC305.
0 citations · 89 Ill. Adm. Code · Rule cited again
DCFS compliance lookup On that page, enter provider number 634811 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jul 2026 Monitoring visit 11 findings
Monitoring visit · July 8, 2026
General Requirements for Personnel
3 citations · 89 Ill. Adm. Code 407.100(c)(5) through (7) · Rule cited again · Violation corrected
89 Ill. Adm. Code 407.100(c)(5) · 407.100(c)(6) · 407.100(c)(7)
Enrollment and Discharge Procedures
2 citations · 89 Ill. Adm. Code 407.250(i)(1)(e) through (h) · Rule cited again · Violation corrected
89 Ill. Adm. Code 407.250(i)(1)(e) · 407.250(i)(1)(h)
Health Requirements for Children
2 citations · 89 Ill. Adm. Code 407.310(a)(3) through (5) · Rule cited again
89 Ill. Adm. Code 407.310(a)(3) · 407.310(a)(5)
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(i) · Violation corrected
Program Requirements for All Ages
1 citation · 89 Ill. Adm. Code 407.200(f)(5) · Violation corrected
Nutrition and Meal Service
1 citation · 89 Ill. Adm. Code 407.330(p) · Violation corrected
A citation the state’s report lists only by its code, CCASEC7.
0 citations · 89 Ill. Adm. Code · Violation corrected
DCFS compliance lookup On that page, enter provider number 634811 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jun 2026 Monitoring visit 15 findings
Monitoring visit · June 12, 2026
Enrollment and Discharge Procedures
5 citations · 89 Ill. Adm. Code 407.250(i)(1)(d) through (2) · Violation corrected
89 Ill. Adm. Code 407.250(i)(1)(d) · 407.250(i)(1)(e) · 407.250(i)(1)(f) · 407.250(i)(1)(g) · 407.250(i)(2)
Health Requirements for Children
5 citations · 89 Ill. Adm. Code 407.310(a) through (6) · Violation corrected
89 Ill. Adm. Code 407.310(a) · 407.310(a)(3) · 407.310(a)(4) · 407.310(a)(5) · 407.310(a)(6)
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Violation corrected
89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)
Napping and Sleeping
1 citation · 89 Ill. Adm. Code 407.350(c) · Violation corrected
Outdoor Play Area
1 citation · 89 Ill. Adm. Code 407.390(m) · Violation corrected
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Violation corrected
DCFS compliance lookup On that page, enter provider number 634811 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Details
- Phone
- (630) 206-3771
- Address
- 1271 N County Farm Rd, Carol Stream, 60188
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From Illinois DCFS’s published reports, last checked November 8, 2026.
Details
- Phone, Address — Checked August 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "PRIMROSE SCHOOL OF CAROL STREAM" under Provider Name and 60188 under Zip, and press Search (DCFS provider 634811).
- Website, Who runs it — Checked October 2026 primroseschools.com
- License, Ages on the license — Checked November 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "PRIMROSE SCHOOL OF CAROL STREAM" under Provider Name and 60188 under Zip, and press Search (DCFS provider 634811).
- Who runs it — Checked October 2026 roarkcapital.com
The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com
Large means the biggest quarter of Chicago-area’s 1,948 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.
The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.