Naperville · Licensed center

Primrose School At Naperville Crossings

What these mean, and where they come from

Large means the biggest quarter of Chicago-area’s 1,949 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

Routine visits: 15 of 17 cited something

Chicago-area centers: the state cites something at about 5 in 6 routine visits.

From Illinois DCFS’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Illinois DCFS

Last visit
July 20, 2026
On file
17 visits since December 2012 — 2 cited nothing
Fixed?
The latest correction deadline was August 19, 2026. Illinois DCFS does not publish whether it was made.
Most serious
Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

Jul 2026 Monitoring visit 4 findings

Monitoring visit · July 20, 2026

Staffing Structure

1 citation · 89 Ill. Adm. Code 407.90(e)(4) · Violation corrected

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(7) · Violation corrected

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(3) · Violation corrected

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Aug 2025 Monitoring visit 5 findings

Monitoring visit · August 18, 2025

Special Requirements for Infants and Toddlers

2 citations · 89 Ill. Adm. Code 407.210(f)(19) through (20) · Violation substantiated

89 Ill. Adm. Code 407.210(f)(19) · 407.210(f)(20)

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(3) · Violation substantiated

Napping and Sleeping

1 citation · 89 Ill. Adm. Code 407.350(c) · Violation substantiated

Medications

1 citation · 89 Ill. Adm. Code 407.360(b) · Violation substantiated

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jun 2024 Monitoring visit 5 findings

Monitoring visit · June 25, 2024

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(3) · Rule cited again

Medications

1 citation · 89 Ill. Adm. Code 407.360(b)(1) · Rule cited again

Outdoor Play Area

1 citation · 89 Ill. Adm. Code 407.390(l)(2) · Rule cited again

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Oct 2023 Compliance monitoring visit nothing cited
Aug 2023 Monitoring visit 4 findings

Monitoring visit · August 18, 2023

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(d) · Rule cited again

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Aug 2022 Monitoring visit 9 findings

Monitoring visit · August 16, 2022

Organization and Administration

4 citations · 89 Ill. Adm. Code 407.70(e) through (3) · Rule cited again

89 Ill. Adm. Code 407.70(e) · 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)

Personnel Records

3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (6) · Rule cited again · Violation corrected

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4) · 407.120(a)(6)

General Requirements for Personnel

2 citations · 89 Ill. Adm. Code 407.100(d) through (f) · Rule cited again

89 Ill. Adm. Code 407.100(d) · 407.100(f)

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2021 Monitoring visit 3 findings

Monitoring visit · July 12, 2021

Health Requirements for Children

3 citations · 89 Ill. Adm. Code 407.310(a)(3) through (6) · Violation corrected

89 Ill. Adm. Code 407.310(a)(3) · 407.310(a)(5) · 407.310(a)(6)

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2020 Compliance monitoring visit nothing cited
Jul 2019 Monitoring visit 10 findings

Monitoring visit · July 30, 2019

Organization and Administration

3 citations · 89 Ill. Adm. Code 407.70(e)(1) through (3) · Rule cited again

89 Ill. Adm. Code 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)

General Requirements for Personnel

2 citations · 89 Ill. Adm. Code 407.100(d) through (f) · Rule cited again · Violation corrected

89 Ill. Adm. Code 407.100(d) · 407.100(f)

Special Requirements for Infants and Toddlers

1 citation · 89 Ill. Adm. Code 407.210(b) · Violation corrected

Medications

1 citation · 89 Ill. Adm. Code 407.360(e) · Rule cited again

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(e)(3) · Violation corrected

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Rule cited again

Cited: CCASEC4

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jun 2018 Monitoring visit 6 findings

Monitoring visit · June 20, 2018

Organization and Administration

3 citations · 89 Ill. Adm. Code 407.70(e)(1) through (3) · Violation corrected on site

89 Ill. Adm. Code 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(7) · Rule cited again

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(2) · Rule cited again

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2017 Monitoring visit 6 findings

Monitoring visit · July 6, 2017

General Requirements for Personnel

2 citations · 89 Ill. Adm. Code 407.100(c)(5) through (7) · Violation corrected

89 Ill. Adm. Code 407.100(c)(5) · 407.100(c)(7)

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(2) · Violation corrected

Medications

1 citation · 89 Ill. Adm. Code 407.360(e) · Violation corrected

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(e)(4) · Violation corrected

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2016 Monitoring visit 11 findings

Monitoring visit · July 22, 2016

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Violation corrected · Rule cited again

89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)

Enrollment and Discharge Procedures

2 citations · 89 Ill. Adm. Code 407.250(i)(1)(h) through (2)(b) · Violation corrected

89 Ill. Adm. Code 407.250(i)(1)(h) · 407.250(i)(2)(b)

Medications

2 citations · 89 Ill. Adm. Code 407.360(c)(2) through (3) · Violation corrected

89 Ill. Adm. Code 407.360(c)(2) · 407.360(c)(3)

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(3) · Violation corrected

Hand Washing

1 citation · 89 Ill. Adm. Code 407.320(b)(3) · Violation corrected

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(j) · Violation corrected

Diapering and Toileting Procedures

1 citation · 89 Ill. Adm. Code 407.340(a)(5) · Violation corrected

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(b) · Violation corrected

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jun 2015 Monitoring visit 6 findings

Monitoring visit · June 18, 2015

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(4) through (c) · Violation corrected

89 Ill. Adm. Code 407.120(a)(4) · 407.120(c)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(m) · Violation corrected

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(1) · Violation corrected

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(g) · Violation corrected on site

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(i) · Rule cited again

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2015 Monitoring visit 1 finding

Monitoring visit · January 13, 2015

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100 · Violation corrected

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Aug 2014 Monitoring visit 4 findings

Monitoring visit · August 6, 2014

Staffing Structure

1 citation · 89 Ill. Adm. Code 407.90(b) · Violation corrected

Substitutes

1 citation · 89 Ill. Adm. Code 407.170(b) · Violation corrected

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(5) · Rule cited again

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(l) · Violation corrected

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jul 2013 Monitoring visit 4 findings

Monitoring visit · July 11, 2013

Organization and Administration

3 citations · 89 Ill. Adm. Code 407.70(e)(1) through (3) · Violation corrected on site

89 Ill. Adm. Code 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(5) · Rule cited again

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Dec 2012 Monitoring visit 14 findings

Monitoring visit · December 10, 2012

Guidance and Discipline

5 citations · 89 Ill. Adm. Code 407.270(a)(1) through (5) · Violation corrected

89 Ill. Adm. Code 407.270(a)(1) · 407.270(a)(2) · 407.270(a)(3) · 407.270(a)(4) · 407.270(a)(5)

Organization and Administration

3 citations · 89 Ill. Adm. Code 407.70(e)(1) through (3) · Violation corrected

89 Ill. Adm. Code 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)

Health Requirements for Children

3 citations · 89 Ill. Adm. Code 407.310(a)(5) through (8) · Violation corrected

89 Ill. Adm. Code 407.310(a)(5) · 407.310(a)(6) · 407.310(a)(8)

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (3) · Violation corrected

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(d) · Violation corrected

DCFS compliance lookup On that page, enter provider number 515767 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

How the comparison is built

Routine visits: across Chicago-area centers, the state cites something at about 5 in 6 routine visits (19,088 visits).

Details

6307788825

Address
2915 Reflection Dr
License
license issued (il)
Chain
Primrose Schools, a franchiseSource: primroseschools.com
Owner
This school is owned by its franchisee. The Primrose Schools brand is owned by Roark Capital, a private-equity firm.The private-equity firm Roark Capital lists Primrose Schools among its current investments and describes it as a franchisor of pre-K schools. roarkcapital.com

Do you run Primrose School At Naperville Crossings? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details

  • Phone, Address, License — Checked August 2026 sunshine.dcfs.illinois.gov. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "PRIMROSE SCHOOL AT NAPERVILLE CROSSINGS" under Provider Name and 60564 under Zip, and press Search (DCFS provider 515767).
  • Chain — Checked September 2026 primroseschools.com
  • Owner — Checked September 2026 primroseschools.com