Carol Stream · Licensed center

Metropolitan Fam Srvs Outreach Community

What the state has found

The state cited rules at 10 of its 11 licensing inspections since November 2012.

Of the 860 Chicago-area centers with 10 or more licensing inspections, 78% had rules cited at some but not all of them, as this center did. 22% had rules cited at all of them.

Licensing inspections

Nov 6, 20254 citations

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(4)

  • General Requirements for Personnel

    89 Ill. Adm. Code 407.100(c)(5)

  • A citation the state’s report lists only by its code, CCASEC4.

  • A citation the state’s report lists only by its code, CCASEC7.

Jan 30, 20258 citations

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(6)

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(2)

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(3)

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(4)

4 more from this inspection

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(1)

  • Nutrition and Meal Service

    89 Ill. Adm. Code 407.330(b)

  • Organization and Administration

    89 Ill. Adm. Code 407.70(b)

  • Staffing Structure

    89 Ill. Adm. Code 407.90(a)(1)

Sep 18, 20242 citations

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(4)

  • A citation the state’s report lists only by its code, FHSEC305.

Apr 2, 2024No rules cited
Nov 30, 20221 citation

  • A citation the state’s report lists only by its code, FHSEC305.

Sep 7, 20212 citations

  • Nutrition and Meal Service

    89 Ill. Adm. Code 407.330(f)(3)

  • A citation the state’s report lists only by its code, FHSEC305.

Nov 9, 20201 citation

  • Background Checks for Personnel

    89 Ill. Adm. Code 407.110

Nov 6, 20191 citation

  • Background Checks for Personnel

    89 Ill. Adm. Code 407.110

Sep 26, 20181 citation

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(4)

Nov 7, 201613 citations

  • General Requirements for Personnel

    89 Ill. Adm. Code 407.100(c)(5)

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(1)

  • Personnel Records

    89 Ill. Adm. Code 407.120(c)

  • Substitutes

    89 Ill. Adm. Code 407.170(b)

9 more from this inspection

  • Guidance and Discipline

    89 Ill. Adm. Code 407.270(a)(1)

  • Guidance and Discipline

    89 Ill. Adm. Code 407.270(a)(2)

  • Guidance and Discipline

    89 Ill. Adm. Code 407.270(a)(3)

  • Guidance and Discipline

    89 Ill. Adm. Code 407.270(a)(4)

  • Guidance and Discipline

    89 Ill. Adm. Code 407.270(a)(5)

  • Equipment and Materials

    89 Ill. Adm. Code 407.380(a)

  • Organization and Administration

    89 Ill. Adm. Code 407.70(e)(2)

  • Organization and Administration

    89 Ill. Adm. Code 407.70(e)(1)

  • Organization and Administration

    89 Ill. Adm. Code 407.70(e)(3)

Nov 14, 20123 citations

  • Provisions Pertaining to the License

    89 Ill. Adm. Code 407.60(d)

  • Personnel Records

    89 Ill. Adm. Code 407.120(a)(4)

  • Enrollment and Discharge Procedures

    89 Ill. Adm. Code 407.250(i)(3)

Read every record and the state’s reports

State record — Illinois DCFS

Last visit
November 6, 2025
On file
11 visits since November 2012 — 1 cited nothing
Fixed?
The latest correction deadline was December 6, 2025. Illinois DCFS does not publish whether it was made.
Most serious
Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

Nov 2025 Monitoring visit 4 findings

Monitoring visit · November 6, 2025

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(5) · Rule cited again

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Rule cited again

A citation the state’s report lists only by its code, CCASEC4.

0 citations · 89 Ill. Adm. Code · Violation corrected

A citation the state’s report lists only by its code, CCASEC7.

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2025 Monitoring visit 8 findings

Monitoring visit · January 30, 2025

Personnel Records

5 citations · 89 Ill. Adm. Code 407.120(a)(1) through (6) · Violation corrected · Rule cited again

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4) · 407.120(a)(6)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(b) · Violation corrected

Staffing Structure

1 citation · 89 Ill. Adm. Code 407.90(a)(1) · Violation corrected

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(b) · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2024 Monitoring visit 2 findings

Monitoring visit · September 18, 2024

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Violation corrected

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Apr 2024 Compliance monitoring visit nothing cited
Nov 2022 Monitoring visit 1 finding

Monitoring visit · November 30, 2022

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2021 Monitoring visit 2 findings

Monitoring visit · September 7, 2021

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(f)(3) · Violation corrected

A citation the state’s report lists only by its code, FHSEC305.

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2020 Monitoring visit 1 finding

Monitoring visit · November 9, 2020

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2019 Monitoring visit 1 finding

Monitoring visit · November 6, 2019

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2018 Monitoring visit 1 finding

Monitoring visit · September 26, 2018

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2016 Monitoring visit 13 findings

Monitoring visit · November 7, 2016

Guidance and Discipline

5 citations · 89 Ill. Adm. Code 407.270(a)(1) through (5) · Violation corrected

89 Ill. Adm. Code 407.270(a)(1) · 407.270(a)(2) · 407.270(a)(3) · 407.270(a)(4) · 407.270(a)(5)

Organization and Administration

3 citations · 89 Ill. Adm. Code 407.70(e)(1) through (3) · Violation corrected

89 Ill. Adm. Code 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(1) through (c) · Violation corrected · Violation corrected on site

89 Ill. Adm. Code 407.120(a)(1) · 407.120(c)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(5) · Violation corrected

Substitutes

1 citation · 89 Ill. Adm. Code 407.170(b) · Violation corrected

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(a) · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Nov 2012 Monitoring visit 3 findings

Monitoring visit · November 14, 2012

Provisions Pertaining to the License

1 citation · 89 Ill. Adm. Code 407.60(d) · Violation corrected

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Violation corrected

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(3) · Violation corrected

DCFS compliance lookup On that page, enter provider number 516631 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies aren’t on this page.

Details

6307844800

Address
345 S President St
License
license issued (il)

Run Metropolitan Fam Srvs Outreach Community? Correct or add anything here, free.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked August 2026.

State record

From Illinois DCFS’s published reports, last checked October 10, 2026.

Details

  • Phone, Address, License sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "METROPOLITAN FAM SRVS OUTREACH COMMUNITY" under Provider Name and 60188 under Zip, and press Search (DCFS provider 516631).

Small means the smallest quarter of Chicago-area’s 1,949 licensed centers by state-licensed capacity: 8 to 48 children. Medium is 49 to 118; large is 119 to 487.