Naperville · Licensed center
Bright Horizons Naperville
At a glance
- Large center, licensed for 138 children.
What to know
The license is the range the state allows. It does not say which ages have openings.
What the state has found
The state cited rules at 13 of its 14 licensing inspections since March 2015.
See each inspection
Licensing inspections
Apr 10, 20262 citations
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(e)(5)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)
Apr 10, 20256 citations
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(8)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(2)(e)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(4)(a)
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, FHSEC305.
Feb 9, 20244 citations
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(e)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(e)(1)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(e)(2)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(e)(3)
- Mar 16, 2023Nothing cited
Aug 12, 20228 citations
Grouping and Staffing
Grouping and Staffing
89 Ill. Adm. Code 407.190(d)
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(1)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, FHSEC305.
Mar 9, 202229 citations
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(e)
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(k)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(1)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(6)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(8)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(d)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(f)
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(h)
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(1)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(6)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(c)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(e)(1)
Qualifications for Child Care Director
Qualifications for Child Care Director
89 Ill. Adm. Code 407.130(j)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(2)(e)
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(e)(3)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(5)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(10)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)
Medications
Medications
89 Ill. Adm. Code 407.360(b)(1)
Medications
Medications
89 Ill. Adm. Code 407.360(c)(2)
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, FHSEC305.
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
Feb 9, 20212 citations
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(d)
Daily Arrival and Departure of Children
Daily Arrival and Departure of Children
89 Ill. Adm. Code 407.260(e)(3)
Feb 26, 20205 citations
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)(5)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(k)(1)
Diapering and Toileting Procedures
Diapering and Toileting Procedures
89 Ill. Adm. Code 407.340(a)(5)
Feb 26, 20193 citations
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Nutrition and Meal Service
Nutrition and Meal Service
89 Ill. Adm. Code 407.330(j)(3)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Jan 31, 20184 citations
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(3)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
Mar 30, 20179 citations
Background Checks for Personnel
Background Checks for Personnel
89 Ill. Adm. Code 407.110
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Medications
Medications
89 Ill. Adm. Code 407.360(b)(2)
Medications
Medications
89 Ill. Adm. Code 407.360(c)(2)
Medications
Medications
89 Ill. Adm. Code 407.360(c)(3)
A citation the state’s report lists only by its code, CCASEC4.
A citation the state’s report lists only by its code, CCASEC4.
Feb 5, 20164 citations
General Requirements for Personnel
General Requirements for Personnel
89 Ill. Adm. Code 407.100(c)(7)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(2)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(3)
Personnel Records
Personnel Records
89 Ill. Adm. Code 407.120(a)(4)
Jul 29, 20152 citations
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(5)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(6)
Mar 23, 20155 citations
Organization and Administration
Organization and Administration
89 Ill. Adm. Code 407.70(i)
Enrollment and Discharge Procedures
Enrollment and Discharge Procedures
89 Ill. Adm. Code 407.250(i)(1)(h)
Guidance and Discipline
Guidance and Discipline
89 Ill. Adm. Code 407.270(a)
Health Requirements for Children
Health Requirements for Children
89 Ill. Adm. Code 407.310(a)(4)
Physical Plant/Indoor Space
Physical Plant/Indoor Space
89 Ill. Adm. Code 407.370(n)(2)
The state cited rules at 13 of this center's 14 inspections. Most Chicago-area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: 78% of 868.
How all 868 Chicago-area centers inspected 10 or more times compare
Of the 868 Chicago-area centers the state inspected 10 or more times, how many of those inspections cited a rule:
- Some78%This center
- All22%
Read every record and the state’s reports
State record — Illinois DCFS
- Last visit
- April 10, 2026
- On file
- 14 visits since March 2015 — 1 cited nothing
- Fixed?
- The latest correction deadline was May 10, 2026. Illinois DCFS does not publish whether it was made.
- Most serious
- Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.
Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.
Apr 2026 Monitoring visit 2 findings
Monitoring visit · April 10, 2026
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(e)(5) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(a)(3) · Violation corrected on site
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Apr 2025 Monitoring visit 6 findings
Monitoring visit · April 10, 2025
Enrollment and Discharge Procedures
2 citations · 89 Ill. Adm. Code 407.250(i)(2)(e) through (4)(a) · Violation substantiated
89 Ill. Adm. Code 407.250(i)(2)(e) · 407.250(i)(4)(a)
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(c)(8) · Repeat violation
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected on site
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Repeat violation
A citation the state’s report lists only by its code, FHSEC305.
0 citations · 89 Ill. Adm. Code · Repeat violation
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Feb 2024 Monitoring visit 4 findings
Monitoring visit · February 9, 2024
Organization and Administration
4 citations · 89 Ill. Adm. Code 407.70(e) through (3) · Rule cited again · Violation corrected
89 Ill. Adm. Code 407.70(e) · 407.70(e)(1) · 407.70(e)(2) · 407.70(e)(3)
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Aug 2022 Monitoring visit 8 findings
Monitoring visit · August 12, 2022
Personnel Records
4 citations · 89 Ill. Adm. Code 407.120(a)(1) through (4) · Rule cited again
89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4)
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(c)(7) · Rule cited again
Grouping and Staffing
1 citation · 89 Ill. Adm. Code 407.190(d) · Violation corrected
Daily Arrival and Departure of Children
1 citation · 89 Ill. Adm. Code 407.260(d) · Rule cited again
A citation the state’s report lists only by its code, FHSEC305.
0 citations · 89 Ill. Adm. Code · Rule cited again
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Mar 2022 Monitoring visit 29 findings
Monitoring visit · March 9, 2022
Personnel Records
7 citations · 89 Ill. Adm. Code 407.120(a)(1) through (e)(1) · Violation corrected · Rule cited again
89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4) · 407.120(a)(6) · 407.120(c) · 407.120(e)(1)
General Requirements for Personnel
6 citations · 89 Ill. Adm. Code 407.100(c)(1) through (h) · Violation corrected · Rule cited again
89 Ill. Adm. Code 407.100(c)(1) · 407.100(c)(6) · 407.100(c)(8) · 407.100(d) · 407.100(f) · 407.100(h)
Organization and Administration
2 citations · 89 Ill. Adm. Code 407.70(e) through (k) · Violation corrected
89 Ill. Adm. Code 407.70(e) · 407.70(k)
Enrollment and Discharge Procedures
2 citations · 89 Ill. Adm. Code 407.250(i)(1)(h) through (2)(e) · Rule cited again · Violation corrected
89 Ill. Adm. Code 407.250(i)(1)(h) · 407.250(i)(2)(e)
Daily Arrival and Departure of Children
2 citations · 89 Ill. Adm. Code 407.260(d) through (e)(3) · Violation corrected
89 Ill. Adm. Code 407.260(d) · 407.260(e)(3)
Health Requirements for Children
2 citations · 89 Ill. Adm. Code 407.310(a)(5) through (10) · Violation corrected
89 Ill. Adm. Code 407.310(a)(5) · 407.310(a)(10)
Medications
2 citations · 89 Ill. Adm. Code 407.360(b)(1) through (c)(2) · Rule cited again
89 Ill. Adm. Code 407.360(b)(1) · 407.360(c)(2)
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected
Qualifications for Child Care Director
1 citation · 89 Ill. Adm. Code 407.130(j) · Violation corrected
Guidance and Discipline
1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected
Nutrition and Meal Service
1 citation · 89 Ill. Adm. Code 407.330(j) · Rule cited again
A citation the state’s report lists only by its code, FHSEC305.
0 citations · 89 Ill. Adm. Code · Rule cited again
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Rule cited again
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Feb 2021 Monitoring visit 2 findings
Monitoring visit · February 9, 2021
Daily Arrival and Departure of Children
2 citations · 89 Ill. Adm. Code 407.260(d) through (e)(3) · Violation corrected on site
89 Ill. Adm. Code 407.260(d) · 407.260(e)(3)
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Feb 2020 Monitoring visit 5 findings
Monitoring visit · February 26, 2020
Nutrition and Meal Service
2 citations · 89 Ill. Adm. Code 407.330(j)(5) through (k)(1) · Violation corrected on site
89 Ill. Adm. Code 407.330(j)(5) · 407.330(k)(1)
Personnel Records
1 citation · 89 Ill. Adm. Code 407.120(a)(3) · Rule cited again
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(a)(3) · Violation corrected
Diapering and Toileting Procedures
1 citation · 89 Ill. Adm. Code 407.340(a)(5) · Violation corrected on site
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Feb 2019 Monitoring visit 3 findings
Monitoring visit · February 26, 2019
Enrollment and Discharge Procedures
1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Rule cited again
Nutrition and Meal Service
1 citation · 89 Ill. Adm. Code 407.330(j)(3) · Violation corrected
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jan 2018 Monitoring visit 4 findings
Monitoring visit · January 31, 2018
Health Requirements for Children
3 citations · 89 Ill. Adm. Code 407.310(a) through (4) · Rule cited again · Violation corrected
89 Ill. Adm. Code 407.310(a) · 407.310(a)(3) · 407.310(a)(4)
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Rule cited again
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Mar 2017 Monitoring visit 9 findings
Monitoring visit · March 30, 2017
Medications
3 citations · 89 Ill. Adm. Code 407.360(b)(2) through (c)(3) · Violation corrected
89 Ill. Adm. Code 407.360(b)(2) · 407.360(c)(2) · 407.360(c)(3)
Personnel Records
2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Rule cited again
89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)
Health Requirements for Children
2 citations · 89 Ill. Adm. Code 407.310(a) through (4) · Violation corrected
89 Ill. Adm. Code 407.310(a) · 407.310(a)(4)
Background Checks for Personnel
1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected
A citation the state’s report lists only by its code, CCASEC4.
0 citations · 89 Ill. Adm. Code · Violation corrected
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Feb 2016 Monitoring visit 4 findings
Monitoring visit · February 5, 2016
Personnel Records
3 citations · 89 Ill. Adm. Code 407.120(a)(2) through (4) · Violation corrected
89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4)
General Requirements for Personnel
1 citation · 89 Ill. Adm. Code 407.100(c)(7) · Violation corrected
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Jul 2015 Monitoring visit 2 findings
Monitoring visit · July 29, 2015
Health Requirements for Children
2 citations · 89 Ill. Adm. Code 407.310(a)(5) through (6) · Violation corrected
89 Ill. Adm. Code 407.310(a)(5) · 407.310(a)(6)
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Mar 2015 Monitoring visit 5 findings
Monitoring visit · March 23, 2015
Organization and Administration
1 citation · 89 Ill. Adm. Code 407.70(i) · Violation corrected
Enrollment and Discharge Procedures
1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Violation corrected
Guidance and Discipline
1 citation · 89 Ill. Adm. Code 407.270(a) · Violation corrected
Health Requirements for Children
1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Violation corrected
Physical Plant/Indoor Space
1 citation · 89 Ill. Adm. Code 407.370(n)(2) · Violation corrected
DCFS compliance lookup On that page, enter provider number 539587 in the Provider box and choose Search; the compliance report downloads from the button on the result row.
Details
- Phone
- (630) 955-5930
- Address
- 550 E Diehl Rd, Naperville, 60563
- Chain
- Bright Horizons
- Owner
- Public shareholders (NYSE: BFAM)
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
State record
From Illinois DCFS’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License — Checked August 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "BRIGHT HORIZONS NAPERVILLE" under Provider Name and 60563 under Zip, and press Search (DCFS provider 539587).
- Website, Chain — Checked October 2026 brighthorizons.com
- Ages on the license — Checked November 2026 sunshine.dcfs.illinois.gov/…/ProviderLookup.aspx. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "BRIGHT HORIZONS NAPERVILLE" under Provider Name and 60563 under Zip, and press Search (DCFS provider 539587).
- Owner — Checked October 2026 sec.gov/…/bfam-20251231.htm
Bright Horizons is a public company. Its annual report to the SEC for 2025 (Form 10-K, filed February 2026) lists its common stock on the New York Stock Exchange under the symbol BFAM. sec.gov
Large means the biggest quarter of Chicago-area’s 1,948 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.
The ages on the license are what the state licenses it to care for, which can be wider than the ages it takes.