Downers Grove · Licensed center

Bright Horizons Child Care And Early Edu

Large center, licensed for 155 children.
Shortlist has found no website for it yet.

What these mean, and where they come from

Large means the biggest quarter of Chicago-area’s 1,949 licensed centers by state-licensed capacity: 119 to 487 children. Small is 8 to 48; medium is 49 to 118.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

Routine visits: 18 of 18 cited something

Chicago-area centers: the state cites something at about 5 in 6 routine visits.

From Illinois DCFS’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Illinois DCFS

Last visit: May 27, 2026
On file: 18 visits since February 2014 — all of them cited findings
Fixed?: The latest correction deadline was July 17, 2026. Illinois DCFS does not publish whether it was made.
Most serious: Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

May 2026 Monitoring visit 2 findings

Monitoring visit · May 27, 2026

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(p) · Violation substantiated

Special Requirements for Infants and Toddlers

1 citation · 89 Ill. Adm. Code 407.210(e) · Violation substantiated

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Apr 2026 Monitoring visit 16 findings

Monitoring visit · April 17, 2026

Personnel Records

5 citations · 89 Ill. Adm. Code 407.120(a)(1) through (b) · Violation substantiated · Repeat violation

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4) · 407.120(b)

General Requirements for Personnel

4 citations · 89 Ill. Adm. Code 407.100(c)(1) through (f) · Repeat violation · Violation substantiated

89 Ill. Adm. Code 407.100(c)(1) · 407.100(c)(5) · 407.100(d) · 407.100(f)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(k) · Repeat violation

Qualifications for Early Childhood Assistants and School-age Assistants

1 citation · 89 Ill. Adm. Code 407.150(b) · Violation substantiated

Special Requirements for Infants and Toddlers

1 citation · 89 Ill. Adm. Code 407.210(f)(20) · Violation substantiated

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Repeat violation

Guidance and Discipline

1 citation · 89 Ill. Adm. Code 407.270(a) · Repeat violation

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a) · Violation substantiated

Cited: CCASEC7

0 citations · 89 Ill. Adm. Code · Violation substantiated

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2025 Monitoring visit 1 finding

Monitoring visit · September 8, 2025

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Rule cited again

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2025 Monitoring visit 5 findings

Monitoring visit · February 19, 2025

General Requirements for Personnel

3 citations · 89 Ill. Adm. Code 407.100(c)(6) through (f) · Rule cited again

89 Ill. Adm. Code 407.100(c)(6) · 407.100(d) · 407.100(f)

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Rule cited again

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2025 Monitoring visit 2 findings

Monitoring visit · January 13, 2025

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected on site

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(6) · Rule cited again

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Apr 2024 Monitoring visit 1 finding

Monitoring visit · April 18, 2024

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(d)(4) · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Apr 2024 Monitoring visit 12 findings

Monitoring visit · April 11, 2024

General Requirements for Personnel

4 citations · 89 Ill. Adm. Code 407.100(c)(2) through (f) · Rule cited again

89 Ill. Adm. Code 407.100(c)(2) · 407.100(c)(5) · 407.100(d) · 407.100(f)

Personnel Records

4 citations · 89 Ill. Adm. Code 407.120(a)(1) through (6) · Rule cited again

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(3) · 407.120(a)(4) · 407.120(a)(6)

Health Requirements for Children

2 citations · 89 Ill. Adm. Code 407.310(a)(3) through (4) · Rule cited again

89 Ill. Adm. Code 407.310(a)(3) · 407.310(a)(4)

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Rule cited again

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2023 Monitoring visit 2 findings

Monitoring visit · September 18, 2023

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(e)(10) · Violation corrected

Outdoor Play Area

1 citation · 89 Ill. Adm. Code 407.390(l)(2) · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2023 Monitoring visit 11 findings

Monitoring visit · January 25, 2023

General Requirements for Personnel

3 citations · 89 Ill. Adm. Code 407.100(c)(6) through (f) · Rule cited again

89 Ill. Adm. Code 407.100(c)(6) · 407.100(c)(7) · 407.100(f)

Organization and Administration

2 citations · 89 Ill. Adm. Code 407.70(e) through (k) · Rule cited again

89 Ill. Adm. Code 407.70(e) · 407.70(k)

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Rule cited again

Qualifications for Early Childhood Assistants and School-age Assistants

1 citation · 89 Ill. Adm. Code 407.150(c) · Violation corrected

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(2)(e) · Violation corrected

Guidance and Discipline

1 citation · 89 Ill. Adm. Code 407.270(a) · Rule cited again

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Rule cited again

Cited: CCASEC4

0 citations · 89 Ill. Adm. Code · Rule cited again

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2022 Monitoring visit 2 findings

Monitoring visit · March 10, 2022

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2021 Monitoring visit 1 finding

Monitoring visit · March 16, 2021

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2020 Monitoring visit 9 findings

Monitoring visit · January 22, 2020

Organization and Administration

2 citations · 89 Ill. Adm. Code 407.70(e) through (k) · Violation substantiated

89 Ill. Adm. Code 407.70(e) · 407.70(k)

General Requirements for Personnel

2 citations · 89 Ill. Adm. Code 407.100(d) through (f) · Violation substantiated

89 Ill. Adm. Code 407.100(d) · 407.100(f)

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a) through (4) · Repeat violation

89 Ill. Adm. Code 407.120(a) · 407.120(a)(4)

Daily Arrival and Departure of Children

2 citations · 89 Ill. Adm. Code 407.260(d) through (e)(3) · Violation substantiated

89 Ill. Adm. Code 407.260(d) · 407.260(e)(3)

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Repeat violation

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2019 Monitoring visit 9 findings

Monitoring visit · March 7, 2019

Health Requirements for Children

3 citations · 89 Ill. Adm. Code 407.310(a)(3) through (5) · Rule cited again

89 Ill. Adm. Code 407.310(a)(3) · 407.310(a)(4) · 407.310(a)(5)

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(2) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(2) · 407.120(a)(4)

Nutrition and Meal Service

2 citations · 89 Ill. Adm. Code 407.330(b) through (p)(6) · Rule cited again

89 Ill. Adm. Code 407.330(b) · 407.330(p)(6)

Staffing Structure

1 citation · 89 Ill. Adm. Code 407.90(a)(5) · Violation corrected

Diapering and Toileting Procedures

1 citation · 89 Ill. Adm. Code 407.340(k)(1) · Rule cited again

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2018 Monitoring visit 14 findings

Monitoring visit · February 6, 2018

Health Requirements for Children

3 citations · 89 Ill. Adm. Code 407.310(a)(4) through (6) · Rule cited again

89 Ill. Adm. Code 407.310(a)(4) · 407.310(a)(5) · 407.310(a)(6)

Nutrition and Meal Service

3 citations · 89 Ill. Adm. Code 407.330(b) through (p)(6) · Violation corrected

89 Ill. Adm. Code 407.330(b) · 407.330(k)(1) · 407.330(p)(6)

Diapering and Toileting Procedures

2 citations · 89 Ill. Adm. Code 407.340(a)(5) through (k)(1) · Violation corrected · Violation corrected on site

89 Ill. Adm. Code 407.340(a)(5) · 407.340(k)(1)

Equipment and Materials

2 citations · 89 Ill. Adm. Code 407.380(g) through (j)(6) · Rule cited again · Violation corrected

89 Ill. Adm. Code 407.380(g) · 407.380(j)(6)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(5) · Violation corrected

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(3) · Rule cited again

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(1)(h) · Rule cited again

Napping and Sleeping

1 citation · 89 Ill. Adm. Code 407.350(i)(4) · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2017 Monitoring visit 19 findings

Monitoring visit · February 2, 2017

Health Requirements for Children

5 citations · 89 Ill. Adm. Code 407.310(a)(3) through (10) · Violation corrected · Rule cited again

89 Ill. Adm. Code 407.310(a)(3) · 407.310(a)(4) · 407.310(a)(5) · 407.310(a)(6) · 407.310(a)(10)

Personnel Records

2 citations · 89 Ill. Adm. Code 407.120(a)(3) through (4) · Rule cited again

89 Ill. Adm. Code 407.120(a)(3) · 407.120(a)(4)

Organization and Administration

1 citation · 89 Ill. Adm. Code 407.70(m) · Violation corrected on site

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(6) · Violation corrected

Qualifications for Child Care Director

1 citation · 89 Ill. Adm. Code 407.130(j) · Violation corrected

Program Requirements for All Ages

1 citation · 89 Ill. Adm. Code 407.200(p) · Violation corrected

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(4)(a) · Rule cited again

Guidance and Discipline

1 citation · 89 Ill. Adm. Code 407.270(a) · Rule cited again

Diapering and Toileting Procedures

1 citation · 89 Ill. Adm. Code 407.340(a)(2) · Violation corrected

Napping and Sleeping

1 citation · 89 Ill. Adm. Code 407.350(b)(3) · Violation corrected

Medications

1 citation · 89 Ill. Adm. Code 407.360(c)(3) · Rule cited again

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(b) · Violation corrected

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Violation corrected

Cited: CCASEC4

0 citations · 89 Ill. Adm. Code · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Mar 2016 Monitoring visit 7 findings

Monitoring visit · March 15, 2016

Enrollment and Discharge Procedures

2 citations · 89 Ill. Adm. Code 407.250(i)(1)(g) through (h) · Rule cited again

89 Ill. Adm. Code 407.250(i)(1)(g) · 407.250(i)(1)(h)

Personnel Records

1 citation · 89 Ill. Adm. Code 407.120(a)(4) · Rule cited again

Health Requirements for Children

1 citation · 89 Ill. Adm. Code 407.310(a)(4) · Rule cited again

Hand Washing

1 citation · 89 Ill. Adm. Code 407.320(b)(2) · Rule cited again

Nutrition and Meal Service

1 citation · 89 Ill. Adm. Code 407.330(g) · Rule cited again

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(j)(1) · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2015 Monitoring visit 28 findings

Monitoring visit · February 17, 2015

Nutrition and Meal Service

6 citations · 89 Ill. Adm. Code 407.330(e) through (p)(6) · Violation corrected

89 Ill. Adm. Code 407.330(e) · 407.330(g) · 407.330(j)(1) · 407.330(j)(5) · 407.330(m) · 407.330(p)(6)

Personnel Records

5 citations · 89 Ill. Adm. Code 407.120(a)(1) through (6) · Violation corrected

89 Ill. Adm. Code 407.120(a)(1) · 407.120(a)(2) · 407.120(a)(3) · 407.120(a)(4) · 407.120(a)(6)

Enrollment and Discharge Procedures

3 citations · 89 Ill. Adm. Code 407.250(i)(1)(g) through (4) · Violation corrected

89 Ill. Adm. Code 407.250(i)(1)(g) · 407.250(i)(1)(h) · 407.250(i)(4)

Health Requirements for Children

3 citations · 89 Ill. Adm. Code 407.310(a)(3) through (10) · Violation corrected

89 Ill. Adm. Code 407.310(a)(3) · 407.310(a)(4) · 407.310(a)(10)

Hand Washing

3 citations · 89 Ill. Adm. Code 407.320(a)(2) through (b)(2) · Violation corrected

89 Ill. Adm. Code 407.320(a)(2) · 407.320(a)(3) · 407.320(b)(2)

General Requirements for Personnel

2 citations · 89 Ill. Adm. Code 407.100(c)(5) through (d) · Violation corrected · Rule cited again

89 Ill. Adm. Code 407.100(c)(5) · 407.100(d)

Medications

2 citations · 89 Ill. Adm. Code 407.360(c)(2) through (3) · Violation corrected

89 Ill. Adm. Code 407.360(c)(2) · 407.360(c)(3)

Special Requirements for Infants and Toddlers

1 citation · 89 Ill. Adm. Code 407.210(f)(15) · Violation corrected

Diapering and Toileting Procedures

1 citation · 89 Ill. Adm. Code 407.340(a)(5) · Violation corrected

Physical Plant/Indoor Space

1 citation · 89 Ill. Adm. Code 407.370(e)(4) · Violation corrected

Equipment and Materials

1 citation · 89 Ill. Adm. Code 407.380(i) · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Feb 2014 Monitoring visit 9 findings

Monitoring visit · February 28, 2014

Guidance and Discipline

5 citations · 89 Ill. Adm. Code 407.270(a)(1) through (5) · Violation corrected

89 Ill. Adm. Code 407.270(a)(1) · 407.270(a)(2) · 407.270(a)(3) · 407.270(a)(4) · 407.270(a)(5)

Daily Arrival and Departure of Children

3 citations · 89 Ill. Adm. Code 407.260(f)(1)(a) through (c) · Violation corrected

89 Ill. Adm. Code 407.260(f)(1)(a) · 407.260(f)(1)(b) · 407.260(f)(1)(c)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(d) · Violation corrected

DCFS compliance lookup On that page, enter provider number 473582 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

How the comparison is built

Routine visits: across Chicago-area centers, the state cites something at about 5 in 6 routine visits (19,088 visits).

Details

6308520250

Address: 3400 Lacey Rd
License: pending renewal application (rn)
Chain: Bright HorizonsSource: brighthorizons.com
Owner: Public shareholders (NYSE: BFAM)Bright Horizons is a public company that reports to the SEC. Its stock trades on the New York Stock Exchange as BFAM. sec.gov

Do you run Bright Horizons Child Care And Early Edu? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.

Add what is missing

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details

Phone, Address, License — Checked August 2026 sunshine.dcfs.illinois.gov. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "BRIGHT HORIZONS CHILD CARE AND EARLY EDU" under Provider Name and 60515 under Zip, and press Search (DCFS provider 473582).
Chain — Checked September 2026 brighthorizons.com
Owner — Checked September 2026 sec.gov