Chicago · Licensed center

Bright Horizons Chicago West Loop

What these mean, and where they come from

Medium means the middle half of Chicago-area’s 1,949 licensed centers by state-licensed capacity: 49 to 118 children. Small is 8 to 48; large is 119 to 487.

Shortlist doesn’t have these yet: cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies.

What the state has found

Routine visits: 3 of 4 cited something

Chicago-area centers: the state cites something at about 5 in 6 routine visits.

From Illinois DCFS’s published reports, last checked September 25, 2026.

Read every record and the state’s reports

State record — Illinois DCFS

Last visit
December 18, 2025
On file
4 visits since January 2016 — 1 cited nothing
Fixed?
The latest correction deadline was December 19, 2025. Illinois DCFS does not publish whether it was made.
Most serious
Illinois DCFS does not publish a severity level for a citation, so there is no most-serious to name.

Illinois DCFS cites each subsection of a rule separately, so one audit of a filing cabinet can produce ten citations. It publishes the rule’s title and a correction deadline, but no description of what was observed.

Dec 2025 Monitoring visit 10 findings

Monitoring visit · December 18, 2025

Physical Plant/Indoor Space

3 citations · 89 Ill. Adm. Code 407.370(e) through (11) · Violation corrected · Violation corrected on site

89 Ill. Adm. Code 407.370(e) · 407.370(e)(3) · 407.370(e)(11)

Equipment and Materials

2 citations · 89 Ill. Adm. Code 407.380(g) through (j)(5) · Violation corrected on site

89 Ill. Adm. Code 407.380(g) · 407.380(j)(5)

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(c)(1) · Violation corrected on site

Background Checks for Personnel

1 citation · 89 Ill. Adm. Code 407.110 · Violation corrected

Napping and Sleeping

1 citation · 89 Ill. Adm. Code 407.350(c) · Violation corrected on site

Cited: CCASEC7

0 citations · 89 Ill. Adm. Code · Violation corrected

Cited: FHSEC305

0 citations · 89 Ill. Adm. Code · Violation corrected on site

DCFS compliance lookup On that page, enter provider number 268842 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Sep 2021 Compliance monitoring visit nothing cited
Dec 2017 Monitoring visit 1 finding

Monitoring visit · December 12, 2017

General Requirements for Personnel

1 citation · 89 Ill. Adm. Code 407.100(f) · Violation corrected

DCFS compliance lookup On that page, enter provider number 268842 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

Jan 2016 Monitoring visit 3 findings

Monitoring visit · January 29, 2016

General Requirements for Personnel

2 citations · 89 Ill. Adm. Code 407.100(c)(5) through (d) · Violation corrected

89 Ill. Adm. Code 407.100(c)(5) · 407.100(d)

Enrollment and Discharge Procedures

1 citation · 89 Ill. Adm. Code 407.250(i)(4)(a) · Violation corrected

DCFS compliance lookup On that page, enter provider number 268842 in the Provider box and choose Search; the compliance report downloads from the button on the result row.

How the comparison is built

Routine visits: across Chicago-area centers, the state cites something at about 5 in 6 routine visits (19,088 visits).

Details

3128768687

Address
500 West Monroe Street
License
pending renewal application (rn)

Do you run Bright Horizons Chicago West Loop? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Adding it is free and takes about ten minutes.

Add what is missing
Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

All checked July 2026.

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Details

  • Phone, Address, License sunshine.dcfs.illinois.gov. To check it, open sunshine.dcfs.illinois.gov's Licensed Provider Lookup, enter "BRIGHT HORIZONS CHICAGO WEST LOOP" under Provider Name and 60661 under Zip, and press Search (DCFS provider 268842).