North Carolina DCDEE cited something at 5 of the 14 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 13, 2026
All equipment and furnishings were not in good repair. In space #4, I observed books that were torn.
Violation corrected during visit
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. In space #6A and #6B inappropriate redirection took place. The tone of the teachers redirecting was not developmentally appropriate in addition, one (1) staff member threatened a child.
Violation confirmed corrected by letter received from provider on 2/24/2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file had a medical report completed after employment.
Violation corrected during visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff member had a TB test completed after employment.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One (1) staff member completed the health questionnaire after employment.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff member completed the emergency information form after employment.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One (1) staff member completed First Aid certification after the ninety (90) days of employment.
Violation corrected during visit
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One (1) staff member completed CPR certification after the ninety (90) days of employment.
Violation corrected during visit
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Four (4) children's files did not have updated emergency medical care information completed annually.
Violation confirmed corrected by letter received from provider on 2/24/2026
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. Children with chronic conditions (food allergies) did not have a medical action plan on file.
Violation confirmed corrected by letter received from provider on 2/24/2026
Unannounced visit · November 6, 2025
A current activity plan was not posted for each group of children for reference. In space #4, the current activity plan was not posted.
Violation corrected during visit
Bed, cribs, playpens, cots or mats were not placed at least 18" apart or separated by partitions when in use. In space #4, two (2) children's cots were not placed at least 18 inches apart while in use.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One (1) staff file had a medical report completed after their first day of employment.
Violation corrected during visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One (1) staff file had a TB test completed after their first day of employment.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One (1) staff file had their emergency information form completed after their first day of employment.
Violation corrected during visit
The medical action plan was not updated on an annual basis or when changes to the plan were made by the child's parent or health care professional. One (1) medical action plan was not updated on an annual basis.
Violation confirmed corrected by letter received from provider on 11/10/2025
Unannounced visit · February 14, 2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #5, one (1) outlet was uncovered.
Violation confirmed corrected by letter received from provider on 2/28/2025
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. In space #6B I observed an inhaler not in its original container.
Violation confirmed corrected by letter received from provider on 2/28/2025
Medical exam or health assessment record was not on file before or within 30 days after admission. One (1) infant file did not have a medical report completed from their health physician.
Violation confirmed corrected by letter received from provider on 2/28/2025
Unannounced visit · October 24, 2024
All equipment and furnishings were not in good repair. I observed broken toys on the infant playground, these were removed and disposed of during the visit. In the toddler playground I observed, three (3) animal seats in need of cleaning, there was visible dirt and possible mold.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, I observed an unlocked closet with the following hazardous items inside: An aerosol can and a Swiffer mop with cleaning solution attached.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space #2, I observed plastic bags within reach of children under age three (3).
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. I was unable to monitor for safe sleep checks for the last thirty (30) days, when asked for the forms the teacher also reported she had not completed them for today’s naps.
Violation confirmed corrected by letter received from provider on 11/5/2024
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #2, I observed a Bojangles cup sitting on the shelf.
Violation corrected during visit
Unannounced visit · February 16, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection completed on 1/24/24 was not sent within seven (7) days.
Violation corrected during visit
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. IN space #1, children were not signed in for 2/16/24.
Violation corrected during visit
The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. I observed wooden planks in the preschool playground, a green lifted mat in the toddler playground and a musical instrument with protruding bolts on the playground for older children.
Violation confirmed corrected by letter received from provider on 2/27/2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. Two (2) staff completed 5.5 hours of orientation within the first two weeks of employment.
Violation confirmed corrected by letter received from provider on 2/27/2024
The EPR Plan did not include the date of the last revision of the plan. The date of the last revision does not have updated contacts and enrollment.
Violation confirmed corrected by letter received from provider on 2/27/2024
Application did not include health care needs or concerns, symptoms of and the type of response required for the health care needs or concerns. Five (5) children's files did not have the health care needs section completed or it was not completed to it's entirety.
Violation confirmed corrected by letter received from provider on 2/27/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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