North Carolina DCDEE cited something at 4 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 1, 2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 2/5/24 First Aid training expired on 2/9/26.
Violation confirmed corrected by letter received from provider on 4/13/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 2/5/24 CPR training expired on 2/9/26.
Violation confirmed corrected by letter received from provider on 4/13/2026
Unannounced visit · September 25, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was completed on 8/1/23.
Violation confirmed corrected by letter received from provider on 9/26/2024
Unannounced visit · April 9, 2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Wizard room mist air spray was not stored in a locked cabinet.
Violation corrected during visit
Unannounced visit · December 6, 2023
A current activity plan was not posted for each group of children for reference. The activity plan posted was dated November 13, 2023-November 17, 2023.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Two bottles of hand sanitizer and one bottle of hand lotion were observed stored in an unlocked cabinet below five feet.
Violation corrected during visit
Medical exam or health assessment record was not on file before or within 30 days after admission. The top of one child's medical report was not completed by the parent, and the same medical report was more than one year old from the child's enrollment date.
Violation confirmed corrected by letter received from provider on 12/20/2023
All staff did not review the center's EPR Plan during orientation and/or on an annual basis with the trained staff. Documentation of the review was not maintained on file. Six high school volunteers did not have documentation of reviewing the center's EPR plan.
Violation confirmed corrected by letter received from provider on 12/20/2023
15A NCAC 18A .2817(a) In child care centers, toilet tissue paper shall be provided in each toilet room and stored in a clean, dry place. The toilet room shall include or be adjacent to a handwash lavatory. Storage in toilet rooms shall be limited to toileting and diapering supplies. All toilet fixtures shall be kept clean and in good repair. Toilet fixtures shall be child-sized, adult-sized toilets that are adapted to accommodate children, or potty chairs. A changing mat was stored on the floor in the bathroom.
Violation corrected during visit
15A NCAC 18A .2807(c) Food shall be prepared using utensils, deli paper, or disposable gloves to prevent exposed, ready-to-eat-food from coming into direct contact with an employee's bare hands or exposed skin. Food shall be prepared on food-contact surfaces that have been cleaned, rinsed, and sanitized prior to use. Food-contact surfaces and utensils that are exposed to bacterial, viral, fungal, or hazard contaminants during use shall be made clean, free from hazards, and sanitized before continued use. There were art projects, water bottles, and various personal items sitting on the food service countertop that is used for food service for the children enrolled.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run West - Iss Staff Childcare? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.