North Carolina DCDEE cited something at 7 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · July 6, 2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A menu was not posted for July 2026.
Violation corrected during visit
Unannounced visit · January 20, 2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. New staff did not have First Aid training within ninety (90) days (B.B.), (D.C.), (S.S.) and (T.T.); and veteran staff (A.S.) have First Aid training expired.
Violation confirmed corrected by letter received from provider on 2/3/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. New staff did not have CPR training within ninety (90) days (B.B.), (D.C.), (S.S.) and (T.T.); and veteran staff (A.S.) have CPR training expired.
Violation confirmed corrected by letter received from provider on 2/3/2026
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Veteran staff members did not have annual staff evaluation and a staff development plan.
Violation confirmed corrected by letter received from provider on 2/3/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (D.C.) did not have certificate verifying completion for Responding to Suspicions of Child Maltreatment training within (ninety) 90 days of employment
Violation confirmed corrected by letter received from provider on 2/3/2026
Unannounced visit · July 24, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on May 21, 2025, and the fire inspection report was not mailed within one (1) week of the inspection.
Violation corrected during visit
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff (B.W.D) did not obtain a Criminal Background Check.
Violation confirmed corrected by letter received from provider on 8/5/2025
A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for staff (B.W.D.).
Violation confirmed corrected by letter received from provider on 8/5/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center's roster was not complete in ABCMS.
Violation confirmed corrected by letter received from provider on 8/7/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (S.P.) did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within ninety (90). days
Violation confirmed corrected by letter received from provider on 7/30/2025
Unannounced visit · January 24, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The molding along the wall in the bathroom in space 1 needs repair, the walls in space 6 needs repair (chipped paint); the floor in space 6 was not clean.
Violation confirmed corrected by letter received from provider on 2/7/2025
All equipment and furnishings were not in good repair. There was a broken swings in the play area for three (3) year old children, and there were two (2) broken swings (cracked seats) on the playground for two year old children.
Violation confirmed corrected by letter received from provider on 2/7/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol and Clorox wipes were stored in unlocked cabinet in space 7.
Violation confirmed corrected by letter received from provider on 2/7/2025
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Poster was not posted in space 2.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff (T.B.) and (A.S.) did not have a medical report on file.
Violation confirmed corrected by letter received from provider on 2/7/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff T.J., J.S. R.S., L.W., and T.B. did not complete First Aid training.
Violation confirmed corrected by letter received from provider on 2/1/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff T.J., J.S. R.S., L.W., and T.B. did not complete CPR training.
Violation confirmed corrected by letter received from provider on 2/1/2025
Each adult and child was not restrained by appropriate individual belt/device. There were seven (7) expired (expired May 2021) booster seats that were in the vehicle used to transport children.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area.
Violation confirmed corrected by letter received from provider on 2/13/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission to administer medication for a child is space 12 expired December 18, 2024.
Violation confirmed corrected by letter received from provider on 2/7/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff Staff T.J., J.S. R.S., and L.W., did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment
Violation confirmed corrected by letter received from provider on 2/7/2025
A violation was found for which there is no item number. violation of Rules .2831 or .2832 of this Section related to pest control and the child care center premises being free of conditions that harbor or attract pests. There were pest (rodent) droppings under the sink in space 1, space 5, space 9, space 11, and space 12.
Violation confirmed corrected by letter received from provider on 2/7/2025
Unannounced visit · August 7, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls (chipped paint) and floor (dirty) in space 1 were not in good repair, the walls (chipped/peeled paint) in space 2 were not in good repair, and the walls (chipped paint) in space 5 and in space 6 were not in good repair.
Violation confirmed corrected by letter received from provider on 8/20/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 31, 2024; incomplete for June 2024 and July 2024.
Violation confirmed corrected by letter received from provider on 8/21/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child (B.S.) in space 3 had an expired ointment.
Violation confirmed corrected by letter received from provider on 8/8/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on May 15, 2024; incomplete for June 2024 and July 2024.
Violation confirmed corrected by letter received from provider on 8/8/2024
Unannounced visit · June 17, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection report (December 22, 2023, was not submitted within one (1) week to consultant.
Violation confirmed corrected by letter received from provider on 6/20/2024
Unannounced visit · January 29, 2024
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There were not any paper towels in space 1.
Violation corrected during visit
Equipment and furnishings were not sturdy, stable and free of hazards. There was chipping paint on the play tunnel on the toddler playground.
Violation confirmed corrected by letter received from provider on 2/27/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover in space 1., and two (2) outlets in space 2., were not covered.
Violation corrected during visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's medication (Q.A.) in space 4., was not returned after use.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (L.B.) did not complete First Aid training with 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/24/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (L.B.) did not complete CPR training with 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/24/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.T.) did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/11/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
Do you run University Child Development Center/Highland Creek? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.