Charlotte · Licensed center
University Child Development Center/Highland Creek
At a glance
- Large center, licensed for 199 children.
What the state has found
The state cited rules at 7 of its 10 licensing inspections since January 2024.
See each inspection
Licensing inspections
Jul 6, 20261 citation
Citation
“Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A menu was not posted for July 2026.”
Violation corrected during visit
- Jan 22, 2026Nothing cited
Jan 20, 20264 citations
Citation
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. New staff did not have First Aid training within ninety (90) days (B.B.), (D.C.), (S.S.) and (T.T.); and veteran staff (A.S.) have First Aid training expired.”
Violation confirmed corrected by letter received from provider on 2/3/2026
Citation
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. New staff did not have CPR training within ninety (90) days (B.B.), (D.C.), (S.S.) and (T.T.); and veteran staff (A.S.) have CPR training expired.”
Violation confirmed corrected by letter received from provider on 2/3/2026
Citation
“Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Veteran staff members did not have annual staff evaluation and a staff development plan.”
Violation confirmed corrected by letter received from provider on 2/3/2026
Citation
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (D.C.) did not have certificate verifying completion for Responding to Suspicions of Child Maltreatment training within (ninety) 90 days of employment”
Violation confirmed corrected by letter received from provider on 2/3/2026
Jul 24, 20255 citations
Citation
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on May 21, 2025, and the fire inspection report was not mailed within one (1) week of the inspection.”
Violation corrected during visit
Citation
“Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff (B.W.D) did not obtain a Criminal Background Check.”
Violation confirmed corrected by letter received from provider on 8/5/2025
Citation
“A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for staff (B.W.D.).”
Violation confirmed corrected by letter received from provider on 8/5/2025
Citation
“A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center's roster was not complete in ABCMS.”
Violation confirmed corrected by letter received from provider on 8/7/2025
Citation
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (S.P.) did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within ninety (90). days”
Violation confirmed corrected by letter received from provider on 7/30/2025
- Jan 27, 2025Nothing cited
Jan 24, 202512 citations
Citation
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The molding along the wall in the bathroom in space 1 needs repair, the walls in space 6 needs repair (chipped paint); the floor in space 6 was not clean.”
Violation confirmed corrected by letter received from provider on 2/7/2025
Citation
“All equipment and furnishings were not in good repair. There was a broken swings in the play area for three (3) year old children, and there were two (2) broken swings (cracked seats) on the playground for two year old children.”
Violation confirmed corrected by letter received from provider on 2/7/2025
Citation
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol and Clorox wipes were stored in unlocked cabinet in space 7.”
Violation confirmed corrected by letter received from provider on 2/7/2025
Citation
“The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Poster was not posted in space 2.”
Violation corrected during visit
Citation
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff (T.B.) and (A.S.) did not have a medical report on file.”
Violation confirmed corrected by letter received from provider on 2/7/2025
Citation
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff T.J., J.S. R.S., L.W., and T.B. did not complete First Aid training.”
Violation confirmed corrected by letter received from provider on 2/1/2025
Citation
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff T.J., J.S. R.S., L.W., and T.B. did not complete CPR training.”
Violation confirmed corrected by letter received from provider on 2/1/2025
Citation
“Each adult and child was not restrained by appropriate individual belt/device. There were seven (7) expired (expired May 2021) booster seats that were in the vehicle used to transport children.”
Violation corrected during visit
Citation
“The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area.”
Violation confirmed corrected by letter received from provider on 2/13/2025
Citation
“Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission to administer medication for a child is space 12 expired December 18, 2024.”
Violation confirmed corrected by letter received from provider on 2/7/2025
Citation
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff Staff T.J., J.S. R.S., and L.W., did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment”
Violation confirmed corrected by letter received from provider on 2/7/2025
Citation
“A violation was found for which there is no item number. violation of Rules .2831 or .2832 of this Section related to pest control and the child care center premises being free of conditions that harbor or attract pests. There were pest (rodent) droppings under the sink in space 1, space 5, space 9, space 11, and space 12.”
Violation confirmed corrected by letter received from provider on 2/7/2025
Aug 7, 20244 citations
Citation
“All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls (chipped paint) and floor (dirty) in space 1 were not in good repair, the walls (chipped/peeled paint) in space 2 were not in good repair, and the walls (chipped paint) in space 5 and in space 6 were not in good repair.”
Violation confirmed corrected by letter received from provider on 8/20/2024
Citation
“Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 31, 2024; incomplete for June 2024 and July 2024.”
Violation confirmed corrected by letter received from provider on 8/21/2024
Citation
“Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child (B.S.) in space 3 had an expired ointment.”
Violation confirmed corrected by letter received from provider on 8/8/2024
Citation
“Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on May 15, 2024; incomplete for June 2024 and July 2024.”
Violation confirmed corrected by letter received from provider on 8/8/2024
Jun 17, 20241 citation
Citation
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection report (December 22, 2023, was not submitted within one (1) week to consultant.”
Violation confirmed corrected by letter received from provider on 6/20/2024
- Feb 2, 2024Nothing cited
Jan 29, 20247 citations
Citation
“Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There were not any paper towels in space 1.”
Violation corrected during visit
Citation
“Equipment and furnishings were not sturdy, stable and free of hazards. There was chipping paint on the play tunnel on the toddler playground.”
Violation confirmed corrected by letter received from provider on 2/27/2024
Citation
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover in space 1., and two (2) outlets in space 2., were not covered.”
Violation corrected during visit
Citation
“Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's medication (Q.A.) in space 4., was not returned after use.”
Violation corrected during visit
Citation
“All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (L.B.) did not complete First Aid training with 90 days of employment.”
Violation confirmed corrected by letter received from provider on 2/24/2024
Citation
“All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (L.B.) did not complete CPR training with 90 days of employment.”
Violation confirmed corrected by letter received from provider on 2/24/2024
Citation
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.T.) did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.”
Violation confirmed corrected by letter received from provider on 2/11/2024
The state cited rules at 7 of this center's 10 inspections. Most Charlotte-area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: more than 99% of 271.
How all 271 Charlotte-area centers inspected 10 or more times compare
Of the 271 Charlotte-area centers the state inspected 10 or more times, how many of those inspections cited a rule:
- Someover 99%This center
- Allunder 1%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- July 6, 2026
- On file
- 10 visits since January 2024 — 3 cited nothing, 3 of those unannounced
- Fixed?
- All 34 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Jul 2026 Unannounced visit 1 finding
Unannounced visit · July 6, 2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A menu was not posted for July 2026.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60001832 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jan 2026 Unannounced visit 4 findings
Unannounced visit · January 20, 2026
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. New staff did not have First Aid training within ninety (90) days (B.B.), (D.C.), (S.S.) and (T.T.); and veteran staff (A.S.) have First Aid training expired.
Violation confirmed corrected by letter received from provider on 2/3/2026
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. New staff did not have CPR training within ninety (90) days (B.B.), (D.C.), (S.S.) and (T.T.); and veteran staff (A.S.) have CPR training expired.
Violation confirmed corrected by letter received from provider on 2/3/2026
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Veteran staff members did not have annual staff evaluation and a staff development plan.
Violation confirmed corrected by letter received from provider on 2/3/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (D.C.) did not have certificate verifying completion for Responding to Suspicions of Child Maltreatment training within (ninety) 90 days of employment
Violation confirmed corrected by letter received from provider on 2/3/2026
DCDEE facility lookup On that page, enter license number 60001832 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jul 2025 Unannounced visit 5 findings
Unannounced visit · July 24, 2025
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection was conducted on May 21, 2025, and the fire inspection report was not mailed within one (1) week of the inspection.
Violation corrected during visit
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). Staff (B.W.D) did not obtain a Criminal Background Check.
Violation confirmed corrected by letter received from provider on 8/5/2025
A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for staff (B.W.D.).
Violation confirmed corrected by letter received from provider on 8/5/2025
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The center's roster was not complete in ABCMS.
Violation confirmed corrected by letter received from provider on 8/7/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (S.P.) did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within ninety (90). days
Violation confirmed corrected by letter received from provider on 7/30/2025
DCDEE facility lookup On that page, enter license number 60001832 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jan 2025 Unannounced visit 12 findings
Unannounced visit · January 24, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The molding along the wall in the bathroom in space 1 needs repair, the walls in space 6 needs repair (chipped paint); the floor in space 6 was not clean.
Violation confirmed corrected by letter received from provider on 2/7/2025
All equipment and furnishings were not in good repair. There was a broken swings in the play area for three (3) year old children, and there were two (2) broken swings (cracked seats) on the playground for two year old children.
Violation confirmed corrected by letter received from provider on 2/7/2025
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol and Clorox wipes were stored in unlocked cabinet in space 7.
Violation confirmed corrected by letter received from provider on 2/7/2025
The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily. The Safe Sleep Poster was not posted in space 2.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff (T.B.) and (A.S.) did not have a medical report on file.
Violation confirmed corrected by letter received from provider on 2/7/2025
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff T.J., J.S. R.S., L.W., and T.B. did not complete First Aid training.
Violation confirmed corrected by letter received from provider on 2/1/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff T.J., J.S. R.S., L.W., and T.B. did not complete CPR training.
Violation confirmed corrected by letter received from provider on 2/1/2025
Each adult and child was not restrained by appropriate individual belt/device. There were seven (7) expired (expired May 2021) booster seats that were in the vehicle used to transport children.
Violation corrected during visit
The depth of the loose surfacing was not based on critical height of the equipment. Mulch is needed in the outdoor play area.
Violation confirmed corrected by letter received from provider on 2/13/2025
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Permission to administer medication for a child is space 12 expired December 18, 2024.
Violation confirmed corrected by letter received from provider on 2/7/2025
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff Staff T.J., J.S. R.S., and L.W., did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment
Violation confirmed corrected by letter received from provider on 2/7/2025
A violation was found for which there is no item number. violation of Rules .2831 or .2832 of this Section related to pest control and the child care center premises being free of conditions that harbor or attract pests. There were pest (rodent) droppings under the sink in space 1, space 5, space 9, space 11, and space 12.
Violation confirmed corrected by letter received from provider on 2/7/2025
DCDEE facility lookup On that page, enter license number 60001832 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2024 Unannounced visit 4 findings
Unannounced visit · August 7, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The walls (chipped paint) and floor (dirty) in space 1 were not in good repair, the walls (chipped/peeled paint) in space 2 were not in good repair, and the walls (chipped paint) in space 5 and in space 6 were not in good repair.
Violation confirmed corrected by letter received from provider on 8/20/2024
Fire drills were not practiced monthly and/or the drill record was incomplete. The last fire drill was conducted on May 31, 2024; incomplete for June 2024 and July 2024.
Violation confirmed corrected by letter received from provider on 8/21/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child (B.S.) in space 3 had an expired ointment.
Violation confirmed corrected by letter received from provider on 8/8/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last playground inspection was completed on May 15, 2024; incomplete for June 2024 and July 2024.
Violation confirmed corrected by letter received from provider on 8/8/2024
DCDEE facility lookup On that page, enter license number 60001832 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jun 2024 Unannounced visit 1 finding
Unannounced visit · June 17, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The fire inspection report (December 22, 2023, was not submitted within one (1) week to consultant.
Violation confirmed corrected by letter received from provider on 6/20/2024
DCDEE facility lookup On that page, enter license number 60001832 in the License Number box, choose Search and open the result; the record is listed under Visits.
Jan 2024 Unannounced visit 7 findings
Unannounced visit · January 29, 2024
Running water, soap and individual sanitary towels, or other approved hand-drying devices were not supplied at each lavatory. There were not any paper towels in space 1.
Violation corrected during visit
Equipment and furnishings were not sturdy, stable and free of hazards. There was chipping paint on the play tunnel on the toddler playground.
Violation confirmed corrected by letter received from provider on 2/27/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. An outlet cover in space 1., and two (2) outlets in space 2., were not covered.
Violation corrected during visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. A child's medication (Q.A.) in space 4., was not returned after use.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Staff (L.B.) did not complete First Aid training with 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/24/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. Staff (L.B.) did not complete CPR training with 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/24/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Staff (J.T.) did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.
Violation confirmed corrected by letter received from provider on 2/11/2024
DCDEE facility lookup On that page, enter license number 60001832 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
Details
- Phone
- (704) 875-3338
- Address
- 6025 Clarke Creek Pkwy, Charlotte, 28269
- License
- 60001832
- Quality program
- Five Star License
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, hours and late pickup, teaching approach, ratios and staff, a typical day, sick and biting policies, and who owns it. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
Details
- Phone, Address, License, Quality program ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60001832 under License Number, and open the result.
- Website universitycdc.com
Large means the biggest quarter of Charlotte-area’s 605 licensed centers by state-licensed capacity: 163 to 528 children. Small is 11 to 50; medium is 51 to 162.