North Carolina DCDEE cited something at 10 of the 10 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE does not currently list this provider in its licensing database as of September 2026, though the record below is one it published. That may mean the licence moved, was reissued under a new number, or the program closed — it is not a statement about the record. Check with the provider or the state directly.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · June 25, 2026
Medical exam or health assessment record was not on file before or within 30 days after admission. A child's medical assessment was not on file.
Violation confirmed corrected by letter received from provider on 7/8/2026
Unannounced visit · May 7, 2026
Fire drills were not practiced monthly and/or the drill record was incomplete. There was no documentation of required drills for Jan, feb, march and april 2026.
Violation confirmed corrected by letter received from provider on 5/19/2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was a fragrance spray bottle with more than 1 safety warning on a shelf.
Violation corrected during visit
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no documentation of playground inspections for Jan, Feb, March and April 2026.
Violation confirmed corrected by letter received from provider on 5/19/2026
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation of required orientation training within 6 weeks of employment for 2 staff members.
Violation confirmed corrected by letter received from provider on 5/19/2026
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation of required orientation trainings within two weeks of employment for 2 staff members.
Violation confirmed corrected by letter received from provider on 5/19/2026
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place or lockdown drill for April 2026.
Violation confirmed corrected by letter received from provider on 5/19/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no documentation of the training for a staff member.
Violation confirmed corrected by letter received from provider on 5/19/2026
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. On May 5, 2026, the children in the toddler classroom were only served applesauce and green beans for lunch which does not comply the Meal patterns for children in child care programs.
Violation confirmed corrected by letter received from provider on 5/20/2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. On May 7, 2026 the children were served meatballs, peas, tropical fruit and milk for lunch. The posted menu listed meatballs, peas, pineapples and milk.
Violation confirmed corrected by letter received from provider on 5/20/2026
Unannounced visit · March 10, 2026
Meals/snacks did not comply with the Meal Patterns for Children in Child Care Programs. Based on interviews, on 3/9/2026 children did not receive the milk component with their lunch.
Violation confirmed corrected by letter received from provider on 3/23/2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu posted is not followed. Based on interviews, the children are served based on what is in the pantry or what is delivered to the facility by the owners. Based on today's observation the children were served week 3 lunch instead of week 2 lunch.
Violation confirmed corrected by letter received from provider on 3/23/2026
NC Pre-K program staff/child ratios and group sizes were not met. In space #12, an NCPre-K classroom there were 17 children present with 1 teacher. The children were 4 and 5 years of age.
Violation corrected during visit
Unannounced visit · January 22, 2026
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. The menu was not current with what the children eating for am snack.
Violation corrected during visit
There was no written emergency medical care (EMC) plan. The EMC plan was not current.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was peppermint oil on a top shelf. It had several warning labels.
Violation corrected during visit
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. D. Turner TB is incomplete. M. Shreves did not have a current TB on file.
Violation confirmed corrected by letter received from provider on 2/26/2026
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A staff member did not have a current health questionnaire on file.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. A staff member did not have a current Emergency information form on file.
Violation corrected during visit
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). M. Santorrelo does not have a current background letter on file.
Violation confirmed corrected by letter received from provider on 3/9/2026
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file for completion of orientation trainings within 6 weeks of employment for A. Morerra and J. Thomas.
Violation confirmed corrected by letter received from provider on 2/4/2026
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file for orientation trainings within 2 weeks of employment for A. Morera and J. Thomas.
Violation confirmed corrected by letter received from provider on 2/4/2026
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no current plan and evaluation forms for A. Hancock, C. Tuck, V. White, T. Tompkins, R. white, S. Rivens, M. Dafazio, K. Mcknight.
Violation confirmed corrected by letter received from provider on 2/4/2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. There was no certificate on file for M. Santorello, A. Morrera, and J. Thomas.
Violation confirmed corrected by letter received from provider on 2/4/2026
Staff did not complete the health and safety training within one year of employment. There was no documentation of completion on file T. Tompkins and M. Difazio.
Violation confirmed corrected by letter received from provider on 2/26/2026
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that K. Mcknight completed that trainings for the 5 year mark.
Violation confirmed corrected by letter received from provider on 2/4/2026
Unannounced visit · December 16, 2025
All equipment and furnishings were not in good repair. In space #10, the door does not have a doorknob.
Violation confirmed corrected by letter received from provider on 12/29/2025
Unannounced visit · May 22, 2025
Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #6, there was no staff/ratio sheet posted.
Violation corrected during visit
Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care. In space #6, there was a staff Pepsi drink in the teacher area.
Violation corrected during visit
The center did not complete an EPR Plan within four months of completing the EPR in Child Care training and/or the Plan was not completed on a template provided by the Division. The facilities EPR plan is not update using the template.
Violation confirmed corrected by letter received from provider on 5/28/2025
Staff did not complete the health and safety training within one year of employment. A staff has not completed all the health and safety trainings within one year of employment.
Violation confirmed corrected by letter received from provider on 5/28/2025
Unannounced visit · January 27, 2025
The activity plan did not include a daily gross motor activity which may occur indoors and outdoors. In space #3, there was no daily gross motor activity listed on the plan.
Violation corrected during visit
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for a fire inspection. The last fire inspection was conducted on 1/2/24.
Violation confirmed corrected by letter received from provider on 2/14/2025
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The preschool playground does not have the required amount of mulch stationary equipment.
Violation confirmed corrected by letter received from provider on 2/6/2025
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no annual health questionnaire on file for T. Davidson.
Violation confirmed corrected by letter received from provider on 2/6/2025
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no annual emergency information form on file for T. Davidson.
Violation confirmed corrected by letter received from provider on 2/6/2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no documentation on file that U. Kerns completed an annual staff evaluation and development plan.
Violation confirmed corrected by letter received from provider on 2/6/2025
The health assessment did not include a hearing screening. A child's file did not include a hearing screening.
Violation confirmed corrected by letter received from provider on 2/6/2025
The health assessment did not include a dental screening. A child's file did not include a dental screening.
Violation confirmed corrected by letter received from provider on 2/6/2025
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. D. Sorrels has not completed the health and safety trainings for the 5 year mark. There was no documentation on file that V. White and J. Mafera has completed the maltreatment training for the 5 year mark.
Violation confirmed corrected by letter received from provider on 2/6/2025
Unannounced visit · June 18, 2024
The EMC plan was not reviewed with all staff annually and whenever the plan was revised. New staff members D.H. and A. H, files did not show documentation of a review of the EMC plan.
Violation confirmed corrected by letter received from provider on 6/20/2024
Unannounced visit · February 12, 2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation that C. Crawley completed the required orientation training within 2 weeks of employment.
Violation confirmed corrected by letter received from provider on 2/26/2024
Unannounced visit · January 29, 2024
A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center. One NCprek child's file did not include knowledge of a summary of the law.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. In space #6, there was documentation of arrival times.
Violation corrected during visit
A current activity plan was not posted for each group of children for reference. In space #3, there was no current activity plan posted.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. There was no first aid information posted in the facility.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
There was no written emergency medical care (EMC) plan. The facility has not updated the written medical emergency care plan.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #7, there was clorox and glade aerosol containers in an unlocked closet.
Violation corrected during visit
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. There was triple antibiotic ointment located in the classrooms first aid kit accessible to children.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no updated annual health questionnaire on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White, and S. Jones.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no updated emergency information form on file for V. White, J. Simpson, K. Mcknight, C. Crawley, S. Rivens, U. Kerns, T. Davidson, E. Watson, R. White and S. Jones.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. A child's file did not include a medical report.
Violation confirmed corrected by letter received from provider on 2/12/2024
The health assessment did not include a physical examination. Two NC prek children's file did not include a medical report.
Violation confirmed corrected by letter received from provider on 2/12/2024
The health assessment did not include updated immunizations. One NCprek child's file did not include immunization records.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
The health assessment did not include a vision screening. One NCprek child's file did not include a vision screening.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
The health assessment did not include a hearing screening. One NC-prek child's file did not include a hearing screening.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
The health assessment did not include a dental screening. Three NC-PreK children's file did not include a dental screening.
Violation confirmed corrected by letter received from provider on 2/12/2024
Application did not have a medical action plan attached for any child with health care needs such as allergies, asthma, or other chronic conditions that require specialized health services. A child's inhaler medication did not include a medical action plan.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
The operator did not notify the parent of each child enrolled in writing of the smoking and tobacco restriction. One NC prek child's file did have a no smoking notification.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
Staff did not complete the health and safety training within one year of employment. Q. Goodwin has not completed the medication health and safety training within one year of employment.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information. One NCprek child's file did not include acknowlegment regarding the policy.
Violation confirmed corrected by follow-up visit made by consultant on 2/12/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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