Treehouse Playhouse LLC

Home · Charlotte · 4312 Knollcrest Dr

What kind of place is this?

Size 8 children licensed The same licensed capacity as at least half of Charlotte home daycares, which license 8. Measured across 141 Charlotte home daycares, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov

How this compares

North Carolina DCDEE cited something at 6 of the 12 visits below. Across Charlotte home daycares it cites something at about 44% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Three Star License
License status Active

State record — North Carolina DCDEE

Last visit
August 21, 2026
On file
12 visits since July 2024 — 6 cited nothing, 2 of those unannounced
Fixed?
30 of 36 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Aug 2026 Unannounced visit 6 findings

Unannounced visit · August 21, 2026

Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2) First aid training was not renewed on or before the expiration of the certification. During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider that the provider was due to successfully complete the two year renewal of the required First Aid certification prior to June 30th, 2026 but this did not occur until July 18, 2026.

Violation pending provider response

Operator did not successfully complete a CPR course as referenced in Rule.1702(b)(2) CPR training was not renewed on or before the expiration of the certification. During today’s visit the provider’s personnel and training files were reviewed. It was observed that the provider was due to successfully complete the two year renewal of the required CPR Certification prior to June 30th, 2026 but this did not occur until July 18, 2026.

Violation pending provider response

Potentially hazardous items, including but not limited to, power tools, nails, chemicals, propane stoves, lawn mowers, and gasoline or kerosene, whether or not intended for use by children were not stored in locked areas, removed from the premises, or otherwise inaccessible to children. While monitoring the program’s outdoor learning environment hazardous materials were observed being stored in an unlocked storage unit.

Violation pending provider response

Each child's hands were not washed before and after eating. During today's visit children's hands were observed at varying times not being washed either before or after handling food.

Violation pending provider response

The EPR Plan did not include specific considerations for non-mobile children and children with special needs. The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not include specific details about processes for non-mobile children.

Violation pending provider response

The EPR Plan did not include the location of the Ready to Go File and/or required information. The program’s EPR and Ready to Go File were monitored. It was observed that the facility’s current Emergency Preparedness and Response plan did not contain all the required information.

Violation pending provider response

DCDEE facility lookup

Mar 2026 Unannounced visit 3 findings

Unannounced visit · March 2, 2026

Items used for starting fires, such as matches, accelerants, and lighters, were not kept in locked storage. During today’s visit while transitioning from the kitchen to the living room of the home a candle was observed lit and being stored on the counter space near the kitchen sink.

Violation corrected during visit

Electrical outlets not in use were not covered. While conducting the walkthrough five (5) electrical outlets were observed uncovered when not in use, four (4) in the kitchen and one (1) in the licensed childcare space.

Violation corrected during visit

Appliances with heating elements, such as bottle warmers, crock pots, curling irons, and electrical cords were accessible to children. While monitoring the licensed childcare space a string of decorative lights was observed hung around the top border of the wall with the end piece of the electrical cord hanging down plugged in to the wall outlet and accessible to children.

Violation corrected during visit

DCDEE facility lookup

Aug 2025 Unannounced visit 10 findings

Unannounced visit · August 27, 2025

All indoor and outdoor areas used by the children were not kept clean, orderly, and free of items which are potentially hazardous to children including removal of items a child can swallow; the removal of loose nails or screws and splinters on inside; and use of outdoor equipment that is too hot to touch. While monitoring the outdoor learning environment yard clippings, loose pieces of plastic fencing, an unused metal hanging flower basket, an used plastic flowerpot with pieces of tissue, loose cords and stack, weather-damaged foam pieces were observed present, accessible to children.

Violation confirmed corrected by letter received from provider on 8/27/2025

Health questionnaire was not completed annually. It was observed that the provider’s annual health questionnaire was due to be completed by June 05, 2025 but that had not occurred, as required.

Violation corrected during visit

The operator did not complete the Emergency Preparedness and Response in Child Care training within the required timeframe and/or documentation of completion of the training was not on file. It was observed that the provider had not yet completed the Emergency Preparedness and Response in Child Care training, as required.

Violation confirmed corrected by letter received from provider on 9/7/2025

The written schedule and/or activity plan did not show blocks of time that was developmentally appropriate to the ages of children in care. In the licensed childcare space it was observed that the program did not have a current activity plan posted or accessible in the licensed childcare space for review that showed blocks of time or activities that were developmentally appropriate to the ages of children in care.

Violation corrected during visit

Operator and/or staff members did not complete the required health and safety trainings within the specified time frame. During today’s visit Ms. Davis’ personnel file was reviewed. It was observed that the provider had not completed the required health and safety trainings within the specified time frame, as required.

Violation confirmed corrected by letter received from provider on 9/7/2025

Operator and/or staff members did not complete a professional development plan within one year of employment. During today’s visit Ms. Davis’ personnel file was reviewed. It was observed that the provider had not completed a professional development plan within one year of employment, as required.

Violation confirmed corrected by letter received from provider on 9/1/2025

Medication authorization, as required by the medical action plan, did not include the specific information and instructions noted by the parent and/or physician as documented the medical action plan. Emergency medication was reviewed. It was observed that one child with a documented, chronic medical condition requiring lifesaving medication had the medication present but did not have a completed medication authorization form on file as required by the medical action plan, including the specific information and instructions noted by the parent and/or physician as documented the medical action plan.

Violation confirmed corrected by letter received from provider on 8/29/2025

Application did not include the names and the phone numbers of the child's physician and the persons to be contacted in an emergency situation. Ms. Davis had a file available for review for all enrolled children. It was observed that one child enrolled in January of 2025 did not have a completed application on file including names and phone numbers of the child's physician.

Violation confirmed corrected by letter received from provider on 8/28/2025

Incident logs were not completed and maintained as required. The program’s Incident log was monitored. It was observed that although there had been incident reports completed and were present in the corresponding child’s file in the past twelve months there was no corresponding log available for review.

Violation confirmed corrected by letter received from provider on 8/27/2025

Products that are labeled “keep out of reach of children” with an additional warning(s) on the label, were not kept in locked storage while children were in care. In the licensed childcare space the program’s outdoor bag was observed hanging less than five feet from the ground and contained a first aid kit with both an instant ice pack and packet of antibiotic ointment stored inside. Each of these items were labeled with the warning “Keep out of the Reach of Children” and accompanied by other warnings.

Violation corrected during visit

DCDEE facility lookup

Jul 2025 Unannounced visit nothing cited
Jul 2025 Unannounced visit 1 finding

Unannounced visit · July 16, 2025

Number of preschool children exceeded five children, including the provider's own preschool children. On July 16, 2025, there were six preschool aged children present.

Violation confirmed corrected by letter received from provider on 7/22/2025

DCDEE facility lookup

Jun 2025 Announced visit nothing cited
Jun 2025 Announced visit nothing cited
May 2025 Unannounced visit nothing cited
Jan 2025 Unannounced visit 2 findings

Unannounced visit · January 28, 2025

Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. The master bedroom door was open and that is where the provider stores her cleaning supplies. The Kitty litter was assessible to the children.

Violation corrected during visit

Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. There was no documentation of acknowledgment that parents were given a copy of the Summary of Law.

Violation confirmed corrected by letter received from provider on 2/11/2025

DCDEE facility lookup

Oct 2024 Unannounced visit 14 findings

Unannounced visit · October 15, 2024

Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care. Cleaning products and aerosol cans were stored unlocked in the bathroom.

Violation confirmed corrected by letter received from provider on 10/29/2024

Electrical outlets not in use were not covered. One outlet from a light plug was not cover.

Violation confirmed corrected by letter received from provider on 10/29/2024

Copy of each child's health assessment, including the operator's own preschool child(ren), was not on file within 30 days of enrollment. Three children do not have a medical on file.

Violation confirmed corrected by letter received from provider on 10/29/2024

Copy of each child's immunization record, including the operator's own preschool child(ren), was not on file. Three children did not have an immunization on file.

Violation confirmed corrected by letter received from provider on 10/29/2024

Records were not made available for review. The providers child who attends a NCPREK did not have a file for review.

Violation confirmed corrected by letter received from provider on 10/29/2024

Signed and dated statement which attests that a copy of the discipline policy was given to and discussed with a parent/guardian of each child prior to enrollment was not on file in the home. One child did not have a signed discipline policy on file.

Violation confirmed corrected by letter received from provider on 10/29/2024

Developmentally appropriate activities for the ages of children in care, were not provided as planned on the written schedule and activity plan. There was no lesson plan or schedule.

Violation confirmed corrected by letter received from provider on 10/29/2024

Summary of the NC Child Care Law was not given to each child's parent, guardian, or full-time custodian before the child was enrolled in the home and/or signed statement was not on file. Three children did not have a signed statement that they received a Summary of Law.

Violation confirmed corrected by letter received from provider on 10/29/2024

Safe sleep policy and poster about safe sleep practices was not posted in a prominent place in the infant sleeping room or area where parents and caregivers are able to view daily.

Violation confirmed corrected by letter received from provider on 10/29/2024

The Family Child Care Home operator did not discuss the operational policies with parents on or before the child's first day of attendance. There was no documentation that operation policies were discussed with the parents on or before the child's first day of attendance for three children.

Violation confirmed corrected by letter received from provider on 10/29/2024

A First Aid Information sheet, complete with required information, was not posted for quick referral by staff.

Violation confirmed corrected by letter received from provider on 10/29/2024

Sleeping infants, ages 12 months and younger were not visually checked every 15 minutes. Safe Sleep documentation only captured when an infant went down to sleep.

Violation confirmed corrected by letter received from provider on 10/29/2024

Operator did not provide a written statement to parents regarding the smoking and tobacco restriction.

Violation confirmed corrected by letter received from provider on 10/29/2024

Operator did not provide a copy of the shaken baby syndrome and abusive head trauma policy to parents at time of enrollment, and / or within fourteen days of a changes to the policy. No children enrolled had a Shaken Baby Syndrome and abusive Head Trauma policy on file.

Violation confirmed corrected by letter received from provider on 10/29/2024

DCDEE facility lookup

Aug 2024 Announced visit nothing cited
Jul 2024 Announced visit nothing cited

Before you tour

Treehouse Playhouse LLC hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Will it fit our family

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run Treehouse Playhouse LLC? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.