North Carolina DCDEE cited something at 6 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · May 19, 2026
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #2b, the permission to administer medication form for one (1) tube of Aquaphor Healing Ointment Advanced Therapy expired on January 27, 2026.
Violation confirmed corrected by letter received from provider on 5/29/2026
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency information on file for one (1) child, enrolled June 6, 2024, was most recently updated on April 14, 2025. The emergency information on file for one (1) child, enrolled on March 3, 2025, was most recently updated on February 12, 2025.
Violation confirmed corrected by letter received from provider on 5/29/2026
The depth of the loose surfacing was not based on critical height of the equipment. On Playground #2, the depth of the mulch in the fall zone surrounding the swings measured zero to four inches. On Playground #3, the depth of the mulch in the fall zones surrounding the two stationary play structures measured one to five inches. On Playground #4, the depth of the mulch in the fall zone surrounding one stationary play structure measured two to five inches.
Violation confirmed corrected by letter received from provider on 5/29/2026
Unannounced visit · December 3, 2025
Equipment and furnishings were not sturdy, stable and free of hazards. On the playground for toddlers, the paint on the blue bench with three steering wheels was peeling and chipping.
Violation corrected during visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #6b, two (2) Epinephrine Injection USP Auto Injectors expired November 2025.
Violation confirmed corrected by letter received from provider on 12/11/2025
Unannounced visit · July 8, 2025
Center staff did not comply with the safe sleep policy. On June 23, 2025, a stuffed animal was placed in the crib with an infant, four (4) months of age for approximately thirty (30) minutes.
Violation confirmed corrected by letter received from provider on 7/14/2025
Unannounced visit · January 7, 2025
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #2b, the permission to administer medication form for one (1) bottle of Boogie Diaper Rash Spray expired on July 31, 2024. In Space #5b, one (1) Epinephrine Injection, USP Auto Injector, expired August 2024.
Violation confirmed corrected by letter received from provider on 1/20/2025
Staff did not complete the health and safety training within one year of employment. One (1) staff member, employed on October 16, 2023, did not complete the required health and safety trainings.
Violation confirmed corrected by letter received from provider on 1/20/2025
Unannounced visit · June 24, 2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid certification for one (1) staff member, employed on February 29, 2024, expired on February 21, 2024.
Violation confirmed corrected by letter received from provider on 7/2/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR certification for one (1) staff member, employed on February 29, 2024, expired on February 21, 2024.
Violation confirmed corrected by letter received from provider on 7/2/2024
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. The emergency medical care information on file for one (1) child, enrolled on August 9, 2021, was last updated on July 19, 2022. The emergency medical care information on file for one (1) child, enrolled on October 3, 2022, was last updated on September 22, 2022. The emergency medical care information on file for one (1) child, enrolled on May 30, 2023, was last updated on May 19, 2023.
Violation confirmed corrected by letter received from provider on 6/28/2024
Staff did not complete the health and safety training within one year of employment. One (1) staff member, employed on October 30, 2014, one (1) staff member, employed on June 8, 1987, one (1) staff member, employed on February 14, 2011, and one (1) staff member, employed on September 4, 2016, did not complete all of the required health and safety trainings every five (5) years.
Violation confirmed corrected by letter received from provider on 6/28/2024
Unannounced visit · December 19, 2023
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In Space #5a, one (1) outlet on a plug extender plugged into the outlet on the back wall, was not covered with a safety plug. In Space #6a, where children enrolled in the facility were engaged in indoor gross motor play during the visit, two (2) outlets on the wall to the left of the bulletin board were not covered with safety plugs. In Space #6b, one (1) outlet on the wall to the right of the Christmas tree, three (3) outlets on an outlet extender plugged into an outlet above the fish take, and one (1) outlet on the wall to the right of the restroom, were not covered with safety plugs.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In Space #4a/b, one (1) aerosol can of Scrubbing Bubbles Bathroom Crime Fighter, one (1) can of Febreze Air Heavy Duty, and one (1) aerosol can of Glade Automatic Spray Refill, all with multiple warnings, were in an unlocked cabinet under the right handwashing sink in the restroom used by children.
Violation corrected during visit
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In Space #3a/b, one (1) tube of Aveeno Baby Daily Moisture Lotion expired December 2020.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. The First Aid Certification for one (1) staff member, employed on June 13, 2023, expired on June 15, 2023. The First Aid Certification for one (1) staff member, employed on May 17, 2023, expired on July 31, 2023.
Violation confirmed corrected by letter received from provider on 1/17/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. The CPR Certification for one (1) staff member, employed on June 13, 2023, expired on June 15, 2023. The CPR Certification for one (1) staff member, employed on May 17, 2023, expired on July 31, 2023.
Violation confirmed corrected by letter received from provider on 1/17/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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