North Carolina DCDEE cited something at 5 of the 6 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · February 9, 2026
All equipment and furnishings were not in good repair. The cushions on both seats of the seesaw were ripped and poor repair. The netting on the dramatic playhouse outside was torn causing a large hole.
Violation confirmed corrected by letter received from provider on 2/24/2026
Fire drills were not practiced monthly and/or the drill record was incomplete. Verification was not on file that fire drills have been practiced since August 8, 2025.
Violation confirmed corrected by letter received from provider on 2/24/2026
Unannounced visit · February 12, 2025
Menus for all meals and snacks were not current or posted where easily seen by parents and cook. A menu was not posted.
Violation confirmed corrected by letter received from provider on 2/25/2025
Emergency medical care information was not on file in the center on the child's first day of attendance and/or was not updated as changes occurred or at least annually for each child. Two children did not have emergency medical care information updated annually.
Violation confirmed corrected by letter received from provider on 2/25/2025
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan has not been updated annually.
Violation confirmed corrected by letter received from provider on 2/25/2025
Unannounced visit · September 5, 2024
Incident logs were not completed and maintained as required. Incident log was not maintained as required.
Violation confirmed corrected by letter received from provider on 9/16/2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. Two cars with small wheels and a small hair clip were observed.
Violation corrected during visit
Unannounced visit · February 21, 2024
Screen time was offered to children under three years of age. Upon my arrival, the TV was playing a Mickey Mouse Show in the child care room; six children 2 years of age, were present.
Violation corrected during visit
The outdoor premises were not clean, drained and free of litter and hazardous materials grass and other vegetation in a manner which does not encourage vermin. The fenced in outdoor play yard has a lot of pine needles and leaves on the ground and on equipment. I also observed plastic storage bags that stores the unassembled pole plant holder on the ground.
Violation confirmed corrected by letter received from provider on 3/6/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets were observed uncovered in the kitchen.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. Lysol all purpose cleaner was observed hanging on the plexiglass in the kitchen, which was below 5 feet and not locked. Two liquid plug in air fresheners were observed plugged in the bathroom children use during operating hours and in the hallway as you enter the home.
Violation corrected during visit
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The operator's hand cream lotion was on a half door, below 5 feet, as you enter the home/child care space.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. I observed items stored in ziplock bags on a low shelf in the hallway as you enter the home, and grocery bags on the floor by the lego table in the kitchen, children were observed sitting and playing near while you changed diapers, assisted with hand washing and prepared lunch.
Violation corrected during visit
Balloons were accessible to children. Helium filled valentine balloons were observed in the care room.
Violation corrected during visit
All electrical appliances were not used in accordance with the manufacturers instruction. Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. A wax warmer was observed on and hot to touch, stored on the end of the kitchen cabinet by the entrance to the restroom children use during operating hours.
Violation corrected during visit
Staff required to receive on-going training had not completed the required number of hours according to their education and experience. You were required to complete 6.5 hours for the 22-23 annual year, those training slips weren't available for review today. You needed 10 hours for the 2023-2024 annual year, you had proof of completing 3.5 hours.
Violation confirmed corrected by letter received from provider on 3/6/2024
Documentation of staff's on-going training was not on file and/or was not current. You are not maintaining the on-going training log and keeping track of on-going training annually.
Violation confirmed corrected by letter received from provider on 3/6/2024
Center did not have a plan to encourage parent participation and inform them about the program and its services. The parent parent participation plan does not include all required information found in 10A NCAC 09 .0515(b).
Violation confirmed corrected by letter received from provider on 3/6/2024
Children's records that include an application for enrollment, medical and immunization records, and permission to seek emergency medical care was not on file for each child. One child's file, who has been enrolled since 2022, did not have a medical on file.
Violation confirmed corrected by letter received from provider on 3/6/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. You completed all health and safety topic area trainings in June 2018. You completed a few training topics in May 2020, but not all required topics and you completed Recognizing and Responding to Suspicions of Maltreatment last January 23, 2019.
Violation confirmed corrected by letter received from provider on 3/6/2024
Unannounced visit · October 5, 2023
Daily records of arrival and departure times for children enrolled at the center were not maintained as children arrive and depart and/or were not made available for review. Today's attendance only has two children's arrival time listed. Six children were present today.
Violation confirmed corrected by letter received from provider on 10/10/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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