North Carolina DCDEE cited something at 5 of the 8 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Announced visit · May 20, 2026
Lavatories were not kept clean, in good repair and kept free of storage. A toilet in the boys restroom would not flush properly and was covered with a trash bag.
Violation corrected during visit
Unannounced visit · December 2, 2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff member did not have verification on file that an staff evaluation and professional development plan had been completed annually.
Violation confirmed corrected by letter received from provider on 12/17/2025
Unannounced visit · January 7, 2025
All equipment and furnishings were not in good repair. One outlet plate cover located in the gym was broken causing potential hazard.
Violation confirmed corrected by letter received from provider on 1/21/2025
Medications including prescription and non-prescription items were not stored in a locked cabinet or other locked container. The first aid kits located on three buses used for transportation had Ibuprofen, aspirin, sting relief, and first aid cream in each kit.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. Parent medication authorization for a prescription medication expired August 2024.
Violation confirmed corrected by letter received from provider on 1/21/2025
Unannounced visit · August 1, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. The wall in the arcade has one cinder block in poor repair, it's been hit with something and a chunk has fallen off leaving sharp edge. The door stopper on the door in the café is coming off the door and in poor repair.
Violation confirmed corrected by letter received from provider on 8/21/2024
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. One prescribed medication was observed in a ziplock bag, it was not in it's original container nor did it have the pharmacy label.
Violation corrected during visit
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Two staff (one hired 6/4/24 and the other hired 6/3/22) do not have their orientation document on file.
Violation confirmed corrected by letter received from provider on 8/21/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. First Aid certification could not be located for one staff hired 6-7-21.
Violation confirmed corrected by letter received from provider on 8/21/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. CPR certification could not be located for one staff hired 6-7-21.
Violation confirmed corrected by letter received from provider on 8/21/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. The training certification could not be located for one staff hired 6-7-21
Violation confirmed corrected by letter received from provider on 8/21/2024
Staff did not complete the health and safety training within one year of employment. Health and safety training certificates could not be located today, for a staff member hired 6-7-21.
Violation confirmed corrected by letter received from provider on 8/21/2024
Staff working in part-time, full-day or track out school age care programs required to complete BSAC training, did not complete it within three months of employment. One staff hired 2/2/23, but began working with school age children in August 2023, has not completed BSAC training.
Violation confirmed corrected by letter received from provider on 8/21/2024
Unannounced visit · January 11, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility has not had an annual fire inspection completed, the last inspection was conducted on 11/4/2022.
Violation confirmed corrected by letter received from provider on 1/31/2024
All walls and ceilings including doors and windows were not kept clean and in good repair. The wall in the café, by the trash can, was observed to be dirty with spattered ketchup, milk and food from throwing trash and food away.
Violation corrected during visit
All equipment and furnishings were not in good repair. A rusted wheel barrel was observed stored in the corner of the play yard, this was removed during the visit. Cabinet doors in the café were observed with the trim peeling away and the practical board exposed.
Violation confirmed corrected by letter received from provider on 1/25/2024
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. Three staff employed more than one year have not had their annual review or completed or discussed their annual staff development plan.
Violation confirmed corrected by letter received from provider on 1/25/2024
All group leaders were not at least 18 years of age, have a high school diploma, and/or had not completed Basic School Age Care (BSAC) training. One group leader working with School age children, hired 7/27/2023 has not completed BSAC training.
Violation confirmed corrected by letter received from provider on 1/25/2024
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff have not completed health and safety training within five years of complete previous health and safety training.
Violation confirmed corrected by letter received from provider on 1/25/2024
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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