North Carolina DCDEE cited something at 8 of the 13 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 28, 2026
Each employee's personnel file did not contain a signed and dated statement that they received a job description and that they have received personnel and operational policies. An employee (DOH: 4/13/2026) did not have a signed and dated statement that they have received personnel and operational policies.
Violation corrected during visit
A child care operator did not notify the Division of any new child care providers, as defined in G.S. 110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The Division was not notified of a new employee (DOH: 2/2/2026) within five days of hire.
Violation confirmed corrected by letter received from provider on 5/12/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. An employee's (DOH: 2/2/2026) signed acknowledgement of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy indicated that the policy was reviewed on 2/27/2026.
Violation confirmed corrected by letter received from provider on 5/12/2026
Unannounced visit · November 21, 2025
Incident reports were not completed each time a child was injured, it did not include all the information required in rule, it was not signed by the parent and/or it was not maintained in the child's file. An incident report was not completed after being notified of incident.
Violation confirmed corrected by letter received from provider on 12/16/2025
A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking. On November 10, 2025, a staff member abruptly pulled a three-year-old child by the right arm and sat the child between her legs in effort to move the child away from another child.
Violation confirmed corrected by letter received from provider on 11/26/2025
Unannounced visit · June 5, 2025
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In Space 10 there was an area above an outlet where the paint had peeled, and drywall was exposed.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff with hire dates of 7/30/24 and 11/8/24 did not have a valid First Aid Certification.
Violation confirmed corrected by letter received from provider on 6/19/2025
Application for enrollment did not include all required information. The files for two children did not include information regarding fears, behavior characteristics, or special medical needs.
Violation confirmed corrected by letter received from provider on 6/19/2025
Unannounced visit · October 2, 2024
Children were not adequately supervised at all times. A teacher in a classroom with one-year-old children had her back turned for five minutes while they completed an attendance sheet. This resulted in a child getting scratched on the face.
Violation confirmed corrected by letter received from provider on 10/14/2024
Unannounced visit · July 24, 2024
A safe indoor and outdoor environment was not provided for the children. The kitchen was not locked and the stove was hot, and no one was present in the kitchen.
Violation corrected during visit
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Three staff members had not signed the policy prior to caring for children.
Violation corrected during visit
Medication authorization, giving the caregiver standing authorization did not meet the specifications in rule. There was not a permission to administer form with an emergency medication in Space 7.
Violation corrected during visit
Unannounced visit · March 13, 2024
Safe pick-up and delivery procedures were not communicated to parents and/or were not posted where they can be seen by the parents. Safe Arrival and Departure Procedures were not posted.
Violation corrected during visit
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. Two outlets were not covered with safety plugs in space 8.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. The laundry room was not locked and contained hazardous materials that were accessible to children.
Violation corrected during visit
Prescribed medicine was not in original labeled container or accompanied by signed and dated written instructions from prescribing physician or health care professional. Medication did not match the pharmaceutical box in space 12.
Violation confirmed corrected by letter received from provider on 3/27/2024
Parent's medication authorization did not include required information. The permission to administer form was incomplete in space 14. The permission to administer form had expired in space 8 and space 12. The permission to administer form was incorrect in space 6.
Violation confirmed corrected by letter received from provider on 3/27/2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. An expired prescription was not returned to the parent after the course of treatment was completed in space 4.
Violation corrected during visit
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. In space 3 there were three sleeping infants which staff members did not document sleep charts.
Violation confirmed corrected by letter received from provider on 3/27/2024
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. A healthcare provider choice was not listed on the employee information form.
Violation corrected during visit
Unannounced visit · February 1, 2024
A safe indoor and outdoor environment was not provided for the children. A gate on the playground used by preschool children was not secure enough and allowed a child to squeeze through to the other side.
Violation corrected during visit
Unannounced visit · September 11, 2023
A current activity plan was not posted for each group of children for reference. In Space 8 the activity plan in the hall did not have a date. The activity plan hanging in the classroom was dated September 5-8, 2023.
Violation confirmed corrected by letter received from provider on 9/26/2023
All walls and ceilings including doors and windows were not kept clean and in good repair. The walls in all classrooms have areas of visible dirt. In spaces 6 and 2 there are multiple areas where drywall needs to be repaired due to peeling. Space 2 was covered during the visit.
Violation confirmed corrected by letter received from provider on 9/26/2023
Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible. In Space 17 there were knobs and handles missing from the sink and refrigerator in the home living area. A cash register had a crack in the corner.
Violation corrected during visit
A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional. In Space 2 there was an incorrect permission to administer an OTC form, "as needed" was used instead of a measurable amount. The name of the medication was also not listed.
Violation corrected during visit
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. Bus #6273 had a valid inspection but the valid registration was not available, and the sticker was not on the vehicle.
Violation confirmed corrected by letter received from provider on 9/26/2023
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There were 16 pictures missing from emergency information forms on the buses.
Violation confirmed corrected by letter received from provider on 9/26/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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