North Carolina DCDEE cited something at 7 of the 9 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · April 9, 2026
A current activity plan was not posted for each group of children for reference. In space #115, there was no current activity plan posted.
Violation confirmed corrected by letter received from provider on 4/22/2026
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. The playgrounds do not have the required amount of protective surfacing (mulch) for the playground equipment.
Violation confirmed corrected by letter received from provider on 5/1/2026
All equipment and furnishings were not in good repair. The gate leading to the younger playground is broken.
Violation confirmed corrected by letter received from provider on 5/1/2026
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. There was no documentation of an annual questionnaire for 1 staff member.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. There was no documentation of an annual health questionnaire for 1 staff member.
Violation corrected during visit
Vehicles used to transport children enrolled in the child care center did not comply with all applicable State and federal laws and regulations. There was no current registration on file for bus HMH6094.
Violation confirmed corrected by letter received from provider on 5/1/2026
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. There was no photograph for all children that are being transported by the facility.
Violation confirmed corrected by letter received from provider on 4/22/2026
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. There was no documentation of review of the policy for 1 staff member.
Violation corrected during visit
Unannounced visit · November 21, 2025
Children were not adequately supervised at all times. On 11/13/2025, a child 3 years of age was left in a bathroom unsupervised for approximately 20 minutes or so as the other children and teacher went on the playground.
Violation confirmed corrected by follow-up visit made by consultant on 12/3/2025
Unannounced visit · October 7, 2025
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. In space 122, a child was having screen time. There was no documentation of a screen time being logged.
Violation confirmed corrected by letter received from provider on 10/16/2025
A safe indoor and outdoor environment was not provided for the children. In space #120, there was a teachers hot drink on a toy shelf accessible to children.
Violation corrected during visit
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. There was no documentation of inspections for June, July, August, and September 2025.
Violation confirmed corrected by letter received from provider on 10/16/2025
Staff did not complete the health and safety training within one year of employment. There no documentation on file that a staff member completed the medication training within one year of employment.
Violation confirmed corrected by letter received from provider on 10/16/2025
Unannounced visit · April 14, 2025
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In spaces #121 and #123, there electrical outlets not covered.
Violation confirmed corrected by letter received from provider on 4/24/2025
A drug or medicine was administered after its expiration date. In space #122 there was expired permission to give dates for the OFF bug spray and Harris Teeter sunscreen. A sunscreen ointment expired on 1/2025. In space #117, an aquaphor ointment expired on 2/2025.
Violation corrected during visit
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. There were no current certificates on file for the first aid training for K. Watson, S. Mehrzadeh, and S. Little.
Violation confirmed corrected by letter received from provider on 4/24/2025
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. There were no current certificates on file for the CPR course for S. Mehrzadeh and S. Little.
Violation confirmed corrected by letter received from provider on 4/24/2025
Emergency and identifying information, including the child's name, photograph, emergency contact information and/or a copy of the emergency medical care information form was not in the vehicle for each child being transported. The emergency information did not include photographs of the children.
Violation confirmed corrected by letter received from provider on 4/24/2025
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. There was no documentation on file that B. Gentry, S. Mehrzadeh and L. Hill completed an annual staff development plan. There was no documentation on file that A. Arirola, L. Hill. S. Little and S. Mehrzadeh completed an annual staff evaluation.
Violation confirmed corrected by letter received from provider on 4/24/2025
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. There was no documentation on file that C. Barringer completed the recognizing and responding to maltreatment training for the 5 year mark.
Violation confirmed corrected by letter received from provider on 4/24/2025
Unannounced visit · November 7, 2024
All walls and ceilings including doors and windows were not kept clean, free of visible fungal growth, and in good repair. In space #116, there is peeling paint on the walls near the diaper changing station.
Violation confirmed corrected by letter received from provider on 12/3/2024
Monthly playground inspections were not completed and/or they were not completed by an individual trained in playground safety requirements. The last documented monthly playground inspection was April 2024.
Violation confirmed corrected by letter received from provider on 11/20/2024
Application for employment and date of birth was not on file for all staff. There was no application on file for C. Maple.
Violation confirmed corrected by letter received from provider on 11/20/2024
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. There was no documentation on file that M. DeSuarez completed the required orientation trainings within 6 weeks of employment.
Violation confirmed corrected by letter received from provider on 11/20/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A. Narcisse and C. Frederick do not have a current first aid training.
Violation confirmed corrected by letter received from provider on 11/20/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A. Narcisse and C. Frederick do not have a current CPR course on file.
Violation confirmed corrected by letter received from provider on 11/20/2024
Each new employee did not complete, within the first two weeks of employment, six clock hours of training in required topic areas. There was no documentation on file that M. Desuarez and C. Maple completed the required orientation training within 2 weeks of employment.
Violation confirmed corrected by letter received from provider on 11/20/2024
Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete. There was no documentation of a required shelter in place and/or lockdown drill for October 2024.
Violation confirmed corrected by letter received from provider on 11/20/2024
Staff did not complete the health and safety training within one year of employment. B. Gentry has not completed the health and safety training within one year of employment.
Violation confirmed corrected by letter received from provider on 11/20/2024
Unannounced visit · April 16, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The facility is past due for an annual fire inspection. The last fire inspection was conducted on 2/14/23.
Violation confirmed corrected by letter received from provider on 4/24/2024
All stationary equipment, more than 18 inches high, was not installed over protective surfacing. There was not enough protective surfacing around and under stationary equipment on the preschool playground.
Violation confirmed corrected by letter received from provider on 4/24/2024
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #123, there were electrical outlets not covered.
Violation corrected during visit
A drug or medicine was administered after its expiration date. In space #121, there was an expired permission to give dates for a child's Off bug spray.
Violation confirmed corrected by letter received from provider on 4/24/2024
Unannounced visit · October 24, 2023
Staff/child ratios applicable to a classroom, were not posted in each classroom. In space #121, there was no staff/child ratio sheet posted.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
All checked July 2026.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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