The Learning Experience runs 9 licensed locations in Charlotte.
North Carolina DCDEE cited something at 8 of the 18 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · August 21, 2025
Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. In space #2 where infants are cared for each child was not changed whenever they were wet/soiled.
Violation confirmed corrected by letter received from provider on 8/27/2025
Unannounced visit · December 5, 2024
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. Fire inspection was not completed annually. Fire inspection was completed on 12/3/24.
Violation corrected during visit
Unannounced visit · August 22, 2024
Children were not adequately supervised at all times. On August 15, 2024 a two year old child was left on the playground alone for three minutes.
Violation confirmed corrected by letter received from provider on 8/26/2024
Unannounced visit · June 26, 2024
Diapers were not changed whenever they were soiled or wet and/or were changed on a shift basis. On multiple occasions in June 2024, a staff member changed the diapers of one-year-old children once between 9:00am-4:45pm.
Violation confirmed corrected by letter received from provider on 6/26/2024
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On more than one occasion in June 2024, a staff member yelled and/or used a harsh tone of voice when the staff member told one-year-old children, “Don’t touch me!”
Violation confirmed corrected by letter received from provider on 6/26/2024
Child was handled roughly. One more than one occasion, a staff member in the classroom for one-year-old children pinched children’s biceps, popped the children’s hands with an open hand, pushed chairs to the table in an abrupt manner during meals, and forcefully laid children on the mat during nap time.
Violation confirmed corrected by letter received from provider on 6/26/2024
Unannounced visit · June 24, 2024
All staff did not wash their hands thoroughly after diapering each child. In space 3, the staff member did not wash their hands after diaper changing occurred.
Violation confirmed corrected by letter received from provider on 7/8/2024
A child's hands were not washed after each diaper change. In space 3, children were observed not having their hands washed after diaper changing occurred.
Violation confirmed corrected by letter received from provider on 7/8/2024
Activities and allotted times reflected in the schedule were not developmentally appropriate for the children in care. In space 6, all children were observed engaged in table toys. When children would go to another area of the classroom, they were instructed to come back to the table. Children were not allowed to engage in other areas of the room.
Violation confirmed corrected by letter received from provider on 7/8/2024
The activity plan did not identify activities which allow children to choose to participate with the whole group, part of group, or independent of the group. In space 6, all children were observed engaged in table toys. When children would go to another area of the classroom, they were instructed to come back to the table. Children were not allowed to engage in other areas of the room.
Violation confirmed corrected by letter received from provider on 7/8/2024
Children did not wash their hands upon arrival at the center, after each visit to the toilet, before eating, before and after water activity play, after outside play, and after handling animals or animal cages. In space 6 and in space 4, children were observed not washing hands after their nose has been wiped.
Violation confirmed corrected by letter received from provider on 7/8/2024
Staff did not wash their hands thoroughly before beginning work, before/after handling food, before bottle feeding or serving to other children, after toileting or handling body fluids, after diaper changing and after handling soiled items. In space 4, staff were observed not washing hands after wiping children's nose.
Violation confirmed corrected by letter received from provider on 7/8/2024
Prior to employment a Criminal Background Check was not completed. In space 4, Zakiyyah Harris, hired on 4/29/24, has not completed a Criminal Background Check through DCDEE.
Violation confirmed corrected by letter received from provider on 7/10/2024
All staff did not successfully complete certification in First Aid appropriate to the age of children in care. Verification of staff completion of First Aid training from an approved training organization was not in the staff file. A staff member hired on 1/2/24 has not completed First Aid training.
Violation confirmed corrected by letter received from provider on 7/8/2024
All staff did not successfully complete certification in CPR training appropriate to the age of the children in care. Verification of staff completion of the CPR course from an approved training organization was not in the staff file. A staff member hired on 1/2/24 has not completed CPR training.
Violation confirmed corrected by letter received from provider on 7/8/2024
A valid qualification letter was not on file and available to review at the facility. In space 4, Zakiyyah Harris, hired on 4/ 29/24, did not have a valid qualification letter on file.
Violation confirmed corrected by letter received from provider on 7/10/2024
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. A staff member hired on 1/2/24, did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of hire.
Violation corrected during visit
Unannounced visit · April 17, 2024
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In space 11 an opened bag of potting soil was on the floor under the sink
Violation corrected during visit
Unannounced visit · March 25, 2024
Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child. In space 2, two children's bottles were not dated.
Violation corrected during visit
An individual written feeding plan was not provided by child's parent or health care provider or was not followed and posted. (omit posting for centers located in a residence). One child's infant feeding plan was not posted.
Violation corrected during visit
Potentially hazardous items including but not limited to power tools, nails, chemicals, propane stoves, lawn mowers, gasoline, or kerosene were not stored in locked areas, removed from the premises, or made inaccessible to children. In space 6, a bottle of Lysol toilet bowl cleaner with additional warning labels was located on a storage rack in the bathroom used by children.
Violation corrected during visit
Parent's medication authorization did not include required information. In space 2 one topical ointment did not have a permission to administer topical ointment form. The cream was discarded.
Violation corrected during visit
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In space 3, a plastic trash bag and box of gloves were located near the changing table.
Violation corrected during visit
Unannounced visit · February 13, 2024
Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization. In space 1, a topical ointment expired 4/2022. The topical ointment was discarded during the visit.
Violation corrected during visit
Cost, hours and late pickup, a typical day, sick and biting policies.
Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
Not yet reported: established, teaching approach.
Not yet reported: ages served, hours, days / week, schedule, holiday closures.
Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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