Charlotte · Licensed center
The Goddard School Ballantyne
At a glance
- Medium play-based center, licensed for 152 children.
- Hours 7 a.m. to 6 p.m., 5 days a week.
- Run by a for-profit business, which holds the license.
What to know
The license is the range the state allows. It does not say which ages have openings.
What the state has found
The state cited rules at 10 of its 17 licensing inspections since September 2023.
See each inspection
Licensing inspections
Oct 21, 20261 citation
Citation
“Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Three children did not have updated emergency information updated annually. One child's information was due for review and updated by April 22, 2026. One child's information was due for review and updated by July 12, 2026. One child's information was due for review and updated by January 24, 2026.”
Violation confirmed corrected by letter received from provider on 10/27/2026
- Jul 23, 2026Nothing cited
May 28, 20263 citations
Citation
“Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is from March 25, 2025.”
Violation confirmed corrected by letter received from provider on 6/4/2026
Citation
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #7, one electrical outlet was not protected by a safety cover.”
Violation corrected during visit
Citation
“Parent's medication authorization did not include required information. In space #4, authorization for one child's diaper cream did not time to be applied listed.”
Violation confirmed corrected by letter received from provider on 6/8/2026
Mar 17, 20261 citation
Citation
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was an aerosol can of shaving cream stored in a unlocked cabinet. There was also a container of glitter and a container of wiggle eyes that read "not for children under three years of age.”
Violation corrected during visit
Aug 4, 20251 citation
Citation
“When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a log or activity plan in the Transitional Kindergarten classroom.”
Violation confirmed corrected by letter received from provider on 8/7/2025
- May 6, 2025Nothing cited
Apr 2, 20255 citations
Citation
“Screen time was offered to children under three years of age. In space #5, the children two years of age were observed participating in screen time.”
Violation corrected during visit
Citation
“A safe indoor and outdoor environment was not provided for the children. Two water hoses were connected to portable sprinkles outside of three of the classrooms causing potential tripping hazards.”
Violation corrected during visit
Citation
“The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan had not been updated to reflect the correct name of persons responsible for choosing and carrying out the plan of action for medical care.”
Violation corrected during visit
Citation
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the classroom for the children two years of age (space #5), there were two containers of glitter located in a cabinet. A warning on the containers stated not for children under three years of age.”
Violation corrected during visit
Citation
“The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since 2023.”
Violation corrected during visit
Dec 4, 20242 citations
Citation
“All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1, an infant was observed laying on the carpet drinking a bottle.”
Violation confirmed corrected by letter received from provider on 12/17/2024
Citation
“On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test wasn't signed by a doctor or healthcare professional.”
Violation confirmed corrected by letter received from provider on 12/17/2024
- Nov 18, 2024Nothing cited
- Oct 7, 2024Nothing cited
- Sep 9, 2024Nothing cited
- Jul 17, 2024Nothing cited
- May 22, 2024Nothing cited
Apr 9, 20247 citations
Citation
“Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in Space 2 and two thermometers in the kitchen refrigerators were not functioning accurately, and could not determine the temperature of the refrigerators.”
Violation corrected during visit
Citation
“All equipment and furnishings were not in good repair. While in Space 3 I observed the pretend stove in the dramatic play area with a knob removed.”
Violation confirmed corrected by letter received from provider on 4/22/2024
Citation
“All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. While in Space 9, I observed an essential oil mister on in the classroom.”
Violation corrected during visit
Citation
“Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In Space 3, I observed two foam blocks on a low shelf accessible to the one and two year old's in care.”
Violation corrected during visit
Citation
“All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff has not updated her health questionnaire since February 2023.”
Violation corrected during visit
Citation
“Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff's emergency information had not been updated since February 2023.”
Violation corrected during visit
Citation
“Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 4/25/22 received her last annual review on 3/24/23.”
Violation confirmed corrected by letter received from provider on 4/22/2024
Feb 28, 20244 citations
Citation
“Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in an unkind manner, such as statements including, "Get out of my face" and "I don't want you in my life."”
Violation confirmed corrected by letter received from provider on 3/6/2024
Citation
“Children were disciplined by leaving them alone in a room separated from staff. On multiple occasions, a staff member placed three-year-old children in a restroom with the lights off as a form of discipline and, at times, prevented the children from exiting by blocking the door with her foot for unknown periods of time.”
Violation confirmed corrected by letter received from provider on 3/6/2024
Citation
“There was a substantiation of child maltreatment. Pursuant to its investigation, the Division of Child Development and Early Education substantiated child maltreatment.”
Violation confirmed corrected by follow-up visit made by consultant on 11/18/2024
Citation
“A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On multiple occasions, a staff member used a harsh, raised voice tone across a classroom to direct children's behaviors. At other times, the staff member implied children would be sent to a younger classroom if they did not act as desired. On one occasion, the staff member told three-year-old children, "Babies poop in their pants" after the child had a toileting accident. In addition, the staff member threatened children.”
Violation confirmed corrected by letter received from provider on 3/6/2024
Nov 8, 202310 citations
Citation
“A current activity plan was not posted for each group of children for reference. Space 9 did not have a current activity plan posted.”
Violation corrected during visit
Citation
“Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was observed in Space 7 and one outlet in Space 8 were observed uncovered.”
Violation corrected during visit
Citation
“Parent's medication authorization did not include required information. Two children's emergency medication did not have current written permission to administer. One Epi Pen permission was last provided 2/2023 and one A.Q. permission was last provided 1/2023.”
Violation confirmed corrected by letter received from provider on 11/22/2023
Citation
“Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. While in Space 1 four infants were observed in their cribs resting or starting to fall asleep, the visual safe sleep documentation had not been completed for these infants stating what time they were placed in the crib, position and by whom.”
Violation corrected during visit
Citation
“Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 11-1-23 does not have a medical report on file.”
Violation confirmed corrected by letter received from provider on 11/22/2023
Citation
“On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff hired on 11-1-23 does not have TB screening or results on file.”
Violation confirmed corrected by letter received from provider on 11/22/2023
Citation
“New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff employed more than 6 weeks do not have the orientation documentation completed and signed proving they received 16 hours of required orientation on the topic areas within the first 6 weeks of employment.”
Violation confirmed corrected by letter received from provider on 11/22/2023
Citation
“The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff did not have proof of completing recognizing and responding to suspicions of maltreatment and have been employed more 90 days.”
Violation confirmed corrected by letter received from provider on 11/22/2023
Citation
“Staff did not complete the health and safety training within one year of employment. Three staff do not have proof of completing the required health and safety trainings within their first year of employment.”
Violation confirmed corrected by letter received from provider on 11/22/2023
Citation
“Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff did not have proof of completing health and safety trainings within 5 years of last completion.”
Violation confirmed corrected by letter received from provider on 11/22/2023
Sep 27, 20231 citation
Citation
“Incident logs were not completed and maintained as required. An incident log was not maintained. The last incident entered on an incident log was on 05/22/2019.”
Violation confirmed corrected by letter received from provider on 9/29/2023
The state cited rules at 10 of this center's 17 inspections. Most Charlotte-area centers inspected 10 or more times had rules cited at some but not all of theirs, as this center did: more than 99% of 271.
How all 271 Charlotte-area centers inspected 10 or more times compare
Of the 271 Charlotte-area centers the state inspected 10 or more times, how many of those inspections cited a rule:
- Someover 99%This center
- Allunder 1%
Read every record and the state’s reports
State record — North Carolina DCDEE
- Last visit
- October 21, 2026
- On file
- 17 visits since September 2023 — 7 cited nothing, 7 of those unannounced
- Fixed?
- All 35 record a correction, in the licensor’s own words.
- Most serious
- North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Oct 2026 Unannounced visit 1 finding
Unannounced visit · October 21, 2026
Emergency information did not include name, address, and telephone number of parent or other emergency contact person. Three children did not have updated emergency information updated annually. One child's information was due for review and updated by April 22, 2026. One child's information was due for review and updated by July 12, 2026. One child's information was due for review and updated by January 24, 2026.
Violation confirmed corrected by letter received from provider on 10/27/2026
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
May 2026 Unannounced visit 3 findings
Unannounced visit · May 28, 2026
Operator has not scheduled and obtained a fire inspection within 12 months of the previous inspection. Operator did not submit the original approved report to DCDEE within one week of the inspection visit on a form provided by the Division. The last fire inspection on file is from March 25, 2025.
Violation confirmed corrected by letter received from provider on 6/4/2026
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. In space #7, one electrical outlet was not protected by a safety cover.
Violation corrected during visit
Parent's medication authorization did not include required information. In space #4, authorization for one child's diaper cream did not time to be applied listed.
Violation confirmed corrected by letter received from provider on 6/8/2026
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Mar 2026 Unannounced visit 1 finding
Unannounced visit · March 17, 2026
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In space #5, there was an aerosol can of shaving cream stored in a unlocked cabinet. There was also a container of glitter and a container of wiggle eyes that read "not for children under three years of age.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Aug 2025 Unannounced visit 1 finding
Unannounced visit · August 4, 2025
When children 3 years and older were in care, screen time was not used to stimulate a developmental domain; was not limited to 30 minutes a day and no more than a total of two and a half hours per week, per child; and/or was not documented on a cumulative log or the activity plan that is available for review. Screen time was not documented on a log or activity plan in the Transitional Kindergarten classroom.
Violation confirmed corrected by letter received from provider on 8/7/2025
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2025 Unannounced visit 5 findings
Unannounced visit · April 2, 2025
Screen time was offered to children under three years of age. In space #5, the children two years of age were observed participating in screen time.
Violation corrected during visit
A safe indoor and outdoor environment was not provided for the children. Two water hoses were connected to portable sprinkles outside of three of the classrooms causing potential tripping hazards.
Violation corrected during visit
The EMC plan did not name the person responsible, and at least one alternate, for choosing and carrying out the plan of action to obtain appropriate medical care. The EMC plan had not been updated to reflect the correct name of persons responsible for choosing and carrying out the plan of action for medical care.
Violation corrected during visit
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. In the classroom for the children two years of age (space #5), there were two containers of glitter located in a cabinet. A warning on the containers stated not for children under three years of age.
Violation corrected during visit
The trained staff did not review the EPR Plan annually or when information in the plan changed to ensure all information was current. The EPR plan had not been updated since 2023.
Violation corrected during visit
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Dec 2024 Unannounced visit 2 findings
Unannounced visit · December 4, 2024
All children were not held or placed in feeding chairs or other appropriate apparatus to be fed. In space #1, an infant was observed laying on the carpet drinking a bottle.
Violation confirmed corrected by letter received from provider on 12/17/2024
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One new staff member's TB test wasn't signed by a doctor or healthcare professional.
Violation confirmed corrected by letter received from provider on 12/17/2024
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Apr 2024 Unannounced visit 7 findings
Unannounced visit · April 9, 2024
Refrigerator(s) did not maintain a temperature of 45 degrees F. or below. The thermometer in the refrigerator in Space 2 and two thermometers in the kitchen refrigerators were not functioning accurately, and could not determine the temperature of the refrigerators.
Violation corrected during visit
All equipment and furnishings were not in good repair. While in Space 3 I observed the pretend stove in the dramatic play area with a knob removed.
Violation confirmed corrected by letter received from provider on 4/22/2024
All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet. While in Space 9, I observed an essential oil mister on in the classroom.
Violation corrected during visit
Prohibited styrofoam and foam rubber products were accessible to children under 3 years of age and/or approved foam products were used without proper supervision. In Space 3, I observed two foam blocks on a low shelf accessible to the one and two year old's in care.
Violation corrected during visit
All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement. One staff has not updated her health questionnaire since February 2023.
Violation corrected during visit
Child care providers, including the director, uncompensated providers, substitute providers, and volunteers did not have the required Emergency Information Form on file on or before the first day of work, which included all the required information and/or the information on the form was not updated as changes occur and at least annually. One staff's emergency information had not been updated since February 2023.
Violation corrected during visit
Each employee's personnel file did not contain an annual staff evaluation and a staff development plan. One staff hired 4/25/22 received her last annual review on 3/24/23.
Violation confirmed corrected by letter received from provider on 4/22/2024
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Feb 2024 Unannounced visit 4 findings
Unannounced visit · February 28, 2024
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. A staff member spoke to children in an unkind manner, such as statements including, "Get out of my face" and "I don't want you in my life."
Violation confirmed corrected by letter received from provider on 3/6/2024
Children were disciplined by leaving them alone in a room separated from staff. On multiple occasions, a staff member placed three-year-old children in a restroom with the lights off as a form of discipline and, at times, prevented the children from exiting by blocking the door with her foot for unknown periods of time.
Violation confirmed corrected by letter received from provider on 3/6/2024
There was a substantiation of child maltreatment. Pursuant to its investigation, the Division of Child Development and Early Education substantiated child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 11/18/2024
A child was yelled at, shamed, humiliated, frightened, threatened or bullied. On multiple occasions, a staff member used a harsh, raised voice tone across a classroom to direct children's behaviors. At other times, the staff member implied children would be sent to a younger classroom if they did not act as desired. On one occasion, the staff member told three-year-old children, "Babies poop in their pants" after the child had a toileting accident. In addition, the staff member threatened children.
Violation confirmed corrected by letter received from provider on 3/6/2024
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Nov 2023 Unannounced visit 10 findings
Unannounced visit · November 8, 2023
No longer on the state’s site as of November 8, 2026
A current activity plan was not posted for each group of children for reference. Space 9 did not have a current activity plan posted.
Violation corrected during visit
No longer on the state’s site as of November 8, 2026
Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child. One outlet was observed in Space 7 and one outlet in Space 8 were observed uncovered.
Violation corrected during visit
No longer on the state’s site as of November 8, 2026
Parent's medication authorization did not include required information. Two children's emergency medication did not have current written permission to administer. One Epi Pen permission was last provided 2/2023 and one A.Q. permission was last provided 1/2023.
Violation confirmed corrected by letter received from provider on 11/22/2023
No longer on the state’s site as of November 8, 2026
Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month. While in Space 1 four infants were observed in their cribs resting or starting to fall asleep, the visual safe sleep documentation had not been completed for these infants stating what time they were placed in the crib, position and by whom.
Violation corrected during visit
No longer on the state’s site as of November 8, 2026
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. One staff hired 11-1-23 does not have a medical report on file.
Violation confirmed corrected by letter received from provider on 11/22/2023
No longer on the state’s site as of November 8, 2026
On or before the first day of work, all staff, including the director and individuals who volunteer more than once per week did not provide results indicating that they were free of active TB and/or TB test or screening was older than 12 months. One staff hired on 11-1-23 does not have TB screening or results on file.
Violation confirmed corrected by letter received from provider on 11/22/2023
No longer on the state’s site as of November 8, 2026
New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks. Four staff employed more than 6 weeks do not have the orientation documentation completed and signed proving they received 16 hours of required orientation on the topic areas within the first 6 weeks of employment.
Violation confirmed corrected by letter received from provider on 11/22/2023
No longer on the state’s site as of November 8, 2026
The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment. Two staff did not have proof of completing recognizing and responding to suspicions of maltreatment and have been employed more 90 days.
Violation confirmed corrected by letter received from provider on 11/22/2023
No longer on the state’s site as of November 8, 2026
Staff did not complete the health and safety training within one year of employment. Three staff do not have proof of completing the required health and safety trainings within their first year of employment.
Violation confirmed corrected by letter received from provider on 11/22/2023
No longer on the state’s site as of November 8, 2026
Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics. Four staff did not have proof of completing health and safety trainings within 5 years of last completion.
Violation confirmed corrected by letter received from provider on 11/22/2023
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Sep 2023 Unannounced visit 1 finding
Unannounced visit · September 27, 2023
No longer on the state’s site as of October 9, 2026
Incident logs were not completed and maintained as required. An incident log was not maintained. The last incident entered on an incident log was on 05/22/2019.
Violation confirmed corrected by letter received from provider on 9/29/2023
DCDEE facility lookup On that page, enter license number 60002511 in the License Number box, choose Search and open the result; the record is listed under Visits.
Shortlist replaces people’s names in the state’s text with initials. This is done by rule, not by hand, so it can miss a name or shorten a word that isn’t one. The state’s report, linked on each row, has the original.
A day here
7 a.m. to 6 p.m., 5 days a week
Meals and updates for parents
- Meals
- Fresh fruit/veggie snacks provided
- Updates for parents
- Goddard Family Hub app for daily photo/video updates (the brand’s policy for all its schools)
How they teach
Play-based
“Visit your local Goddard School to learn more about our play-based approach to learning”
Who cares for your child
Susan Monbarren (Owner) since 2005.
21 years · Charlotte-area median 22, among 32 that publish
Details
- Phone
- (704) 544-1998
- Address
- 13820 Ballantyne Corporate Pla, Charlotte, 28277
- License
- 60002511
- Quality program
- Five Star License
- Established
- 2005
We couldn’t find some information that may matter to your decision: openings, child care subsidies, cost, and sick and biting policies. We can ask the program for you and copy you in.
Sources and dates
Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.
How they teach
- Approach — Checked July 2026 goddardschool.com
Who cares for your child
- Staff goddardschool.com
State record
From North Carolina DCDEE’s published reports, last checked November 8, 2026.
A day here
- Meals, Hours — Checked July 2026 goddardschool.com
- Updates for parents — Checked July 2026 goddardschool.com
Details
- Phone, Address, License, Quality program — Checked July 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60002511 under License Number, and open the result.
- Website, Ages they serve, Established — Checked July 2026 goddardschool.com
- Who runs it — Checked October 2026 ncchildcare.ncdhhs.gov. To check it, open ncchildcare.ncdhhs.gov/childcaresearch, enter licence 60002511 under License Number, open the result and expand Owner Information: the licensee is listed as Primary Owner.
Medium means the middle half of Charlotte-area’s 605 licensed centers by state-licensed capacity: 51 to 162 children. Small is 11 to 50; large is 163 to 528.