The Goddard School

Center · Waxhaw · 1528 Providence Road South

What kind of place is this?

Size 157 children licensed In the middle half for Charlotte centers, where the middle half licenses 50–162. Measured across 598 Charlotte centers, 2026-08-17.

Who runs it

Ownership For-profit North Carolina DCDEE names a limited company as the licensee, and it is not in the IRS register of tax-exempt organisations. ncchildcare.ncdhhs.gov
Chain The Goddard School
Owner Sycamore Partners Franchisor (Goddard Systems) acquired by private-equity firm Sycamore Partners in June 2022. Individual schools are franchisee-owned; the brand/franchisor is PE-owned. prnewswire.com

The Goddard School runs 10 licensed locations in Charlotte.

How this compares

North Carolina DCDEE cited something at 9 of the 22 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.

Will it fit our family?

Accepts subsidy Yes

What will it cost us?

This provider does not publish pricing.

What Shortlist has verified

State quality rating Five Star License
License status Active

State record — North Carolina DCDEE

Last visit
July 14, 2026
On file
22 visits since September 2023 — 13 cited nothing, 12 of those unannounced
Fixed?
All 23 record a correction, in the licensor’s own words.
Most serious
North Carolina DCDEE does not publish a severity level for a citation, so there is no most-serious to name.

North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.

Jul 2026 Unannounced visit 1 finding

Unannounced visit · July 14, 2026

A safe indoor and outdoor environment was not provided for the children. In space two (2) and space seven (7) the closet doors were unlocked where teacher's personal bags were located.

Violation corrected during visit

DCDEE facility lookup

Oct 2025 Announced visit nothing cited
Jul 2025 Unannounced visit nothing cited
Nov 2024 Unannounced visit 1 finding

Unannounced visit · November 20, 2024

Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space one (1) and two (2) there were expired diaper cream authorizations.

Violation corrected during visit

DCDEE facility lookup

Nov 2024 Unannounced visit nothing cited
Oct 2024 Unannounced visit nothing cited
Oct 2024 Unannounced visit nothing cited
Sep 2024 Unannounced visit nothing cited
Jul 2024 Unannounced visit 3 findings

Unannounced visit · July 31, 2024

A current activity plan was not posted for each group of children for reference. In the rooms serving preschool age children there was not a current activity plan posted for reference.

Violation corrected during visit

Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member S.T., medical report was not completed within on or before her start date.

Violation confirmed corrected by letter received from provider on 8/2/2024

The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members' MC, BA, CC, AH, CB, ST, ET, and EL files did not have a reviewed and signed acknowledgement of the Shaken Baby and Abusive Head Trauma policy before beginning work with children under the age of five (5).

Violation confirmed corrected by letter received from provider on 8/2/2024

DCDEE facility lookup

Jul 2024 Unannounced visit nothing cited
Jun 2024 Unannounced visit nothing cited
Jun 2024 Unannounced visit nothing cited
Apr 2024 Unannounced visit nothing cited
Mar 2024 Unannounced visit 1 finding

Unannounced visit · March 12, 2024

The operator made an effort to falsify information. In March 2023, the administrator sent a correction letter to the child care consultant. The letter stated an employee would not return to work until she received a current qualifying letter. However, the employee was on-site providing care during subsequent visits in August 2023 and October 2023 without a current qualifying letter on file.

Violation confirmed corrected by letter received from provider on 3/19/2024

DCDEE facility lookup

Mar 2024 Unannounced visit 1 finding

Unannounced visit · March 5, 2024

Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the space that serves two (2) year old a child was observed to being playing with a plastic bag holding crayons during rest time.

Violation corrected during visit

DCDEE facility lookup

Feb 2024 Unannounced visit nothing cited
Feb 2024 Unannounced visit 4 findings

Unannounced visit · February 19, 2024

The operator made an effort to falsify information. The operator made an effort to falsify information. On March 19, 2024, I spoke with Ms. Pollard, Administrator, to follow-up for a violation cited on February 19, 2024, regarding a criminal background check/qualification letter for KH. In Ms. Pollards correction letter, she stated items completed regarding KH criminal background check. During the conversation, she indicated KH was not working in a classroom with children, but was in the facility doing paperwork. When I asked her to send a statement confirming that, she sent an email that stated she could not send a statement that KH had not been caring for children since February 21, 2024, because KH had in fact been caring for children.

Violation confirmed corrected by letter received from provider on 4/30/2024

Prior to employment a Criminal Background Check was not completed. Two staff persons, K Haggins and C Ruth did not complete the Criminal Background Check and therefore have no qualifying letter on file.

Violation confirmed corrected by letter received from provider on 2/19/2024

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, A Watson, had an expired qualification letter. The letter was issued on 10/27/17 and expired on 10/27/2022.

Violation confirmed corrected by letter received from provider on 2/19/2024

A valid qualification letter was not on file and available to review at the facility. Three staff persons, A Watson, K Haggins and C Ruth did not have a valid qualifying letter on file or available for review.

Violation confirmed corrected by letter received from provider on 2/19/2024

DCDEE facility lookup

Jan 2024 Unannounced visit nothing cited
Dec 2023 Unannounced visit 5 findings

Unannounced visit · December 5, 2023

A safe indoor and outdoor environment was not provided for the children. On December 4, 2023, a staff member failed to ensure a safe environment for children when a bottle warmer was used in close proximity to a group of one-year-olds seated at a table. A child sustained burns to the face, hands and fingers when hot water dripped off of a warmed bottle and hit the child as she sat at the table. The staff member applied ice to the burns as noted on the incident report provided to the parents.

Violation confirmed corrected by letter received from provider on 12/12/2023

A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not observed in the classroom for young one-year-old children for staff reference. A staff member attempted to place ice on burns sustained by a one-year-old child which is not the correct manner to treat a burn.

Violation confirmed corrected by letter received from provider on 12/12/2023

Prior to employment a Criminal Background Check was not completed. An employee (DM) started employment on August 28,2023 without a completed Criminal Background Check. (repeat from 8/9/2022; 3/2/2023; 10/25/2023)

Violation confirmed corrected by letter received from provider on 2/19/2024

A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (DM). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023 and 10/25/2023.)

Violation confirmed corrected by letter received from provider on 2/19/2024

There was a substantiation of child maltreatment.

Violation confirmed corrected by follow-up visit made by consultant on 11/8/2024

DCDEE facility lookup

Oct 2023 Unannounced visit 4 findings

Unannounced visit · October 25, 2023

Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, staff members spoke to children with a harsh, raised tone.

Violation confirmed corrected by letter received from provider on 11/2/2023

Child was handled roughly. A staff member lifted children up by the arm and wrist, in a jerking motion, to move the children to other locations in the classroom.

Violation confirmed corrected by letter received from provider on 11/2/2023

Prior to employment a Criminal Background Check was not completed. A staff member (KS) did not have a Criminal Background Check completed prior to beginning to provide care for children. (Repeat from 8/9/2022; 3/2/2023)

Violation confirmed corrected by letter received from provider on 11/2/2023

A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (KS). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023.)

Violation confirmed corrected by letter received from provider on 11/2/2023

DCDEE facility lookup

Sep 2023 Unannounced visit nothing cited
Sep 2023 Unannounced visit 3 findings

Unannounced visit · September 5, 2023

A safe indoor and outdoor environment was not provided for the children. In Space #1 a child was placed in a rocker and was able to rock himself over. There would have to have substantial rocking occurring which was not addressed by the caregivers as well as the safety bar not put into place to prevent tipping.

Violation confirmed corrected by follow-up visit made by consultant on 9/19/2023

Incident logs were not completed and maintained as required. The incident log was not updated to include the incident occurring on 8/16/23 for S.S.

Violation confirmed corrected by follow-up visit made by consultant on 9/19/2023

At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. D.F. and K.L. had not completed the ITS-SIDS training and were the only two caregivers present in Space #1.

Violation confirmed corrected by follow-up visit made by consultant on 9/19/2023

DCDEE facility lookup

Before you tour

The Goddard School hasn’t published

Cost, hours and late pickup, a typical day, sick and biting policies.

Ask which of these findings were serious.North Carolina DCDEE records the correction in its own words, but never says how serious it was.

Sources and dates

Where every fact on this page came from, and when Shortlist last checked it against that source. Anything Shortlist could not source is named here rather than left blank.

What kind of place is this

Not yet reported: established, teaching approach.

Who runs it

Will it fit our family

Not yet reported: ages served, hours, days / week, schedule, holiday closures.

Licensing and contact

State record

Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.

Do you run The Goddard School? Shortlist has no tuition, hours or ratios for it, because the state does not publish that. Add what is missing. It is free and takes about ten minutes.