The Goddard School runs 10 licensed locations in Charlotte.
North Carolina DCDEE cited something at 9 of the 22 visits below. Across Charlotte centers it cites something at about 57% of visits. Each state decides what gets written up, so this compares Charlotte with Charlotte and never with another state.
This provider does not publish pricing.
North Carolina DCDEE describes every citation in the licensor’s own words and records the correction in that same text — the only one of the six states that publishes whether a violation was fixed. It attaches no rule number and no report document.
Unannounced visit · July 14, 2026
A safe indoor and outdoor environment was not provided for the children. In space two (2) and space seven (7) the closet doors were unlocked where teacher's personal bags were located.
Violation corrected during visit
Unannounced visit · November 20, 2024
Over-the-counter medicines were not in their original containers or administered as authorized in writing by parent, physician or authorized health professional. In space one (1) and two (2) there were expired diaper cream authorizations.
Violation corrected during visit
Unannounced visit · July 31, 2024
A current activity plan was not posted for each group of children for reference. In the rooms serving preschool age children there was not a current activity plan posted for reference.
Violation corrected during visit
Child care providers and uncompensated providers who are not substitute providers or volunteers, including the director did not have a medical report on file prior to employment that was signed by a health care professional and/ or the medical report was older than 12 months. Staff Member S.T., medical report was not completed within on or before her start date.
Violation confirmed corrected by letter received from provider on 8/2/2024
The Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy was not reviewed with new staff prior to providing care with children and/or a signed acknowledgement with all the required information was not maintained in the staff person's file. Staff members' MC, BA, CC, AH, CB, ST, ET, and EL files did not have a reviewed and signed acknowledgement of the Shaken Baby and Abusive Head Trauma policy before beginning work with children under the age of five (5).
Violation confirmed corrected by letter received from provider on 8/2/2024
Unannounced visit · March 12, 2024
The operator made an effort to falsify information. In March 2023, the administrator sent a correction letter to the child care consultant. The letter stated an employee would not return to work until she received a current qualifying letter. However, the employee was on-site providing care during subsequent visits in August 2023 and October 2023 without a current qualifying letter on file.
Violation confirmed corrected by letter received from provider on 3/19/2024
Unannounced visit · March 5, 2024
Plastic bags, materials that could be torn apart and toy parts small enough to be swallowed were accessible to children under three years of age. In the space that serves two (2) year old a child was observed to being playing with a plastic bag holding crayons during rest time.
Violation corrected during visit
Unannounced visit · February 19, 2024
The operator made an effort to falsify information. The operator made an effort to falsify information. On March 19, 2024, I spoke with Ms. Pollard, Administrator, to follow-up for a violation cited on February 19, 2024, regarding a criminal background check/qualification letter for KH. In Ms. Pollards correction letter, she stated items completed regarding KH criminal background check. During the conversation, she indicated KH was not working in a classroom with children, but was in the facility doing paperwork. When I asked her to send a statement confirming that, she sent an email that stated she could not send a statement that KH had not been caring for children since February 21, 2024, because KH had in fact been caring for children.
Violation confirmed corrected by letter received from provider on 4/30/2024
Prior to employment a Criminal Background Check was not completed. Two staff persons, K Haggins and C Ruth did not complete the Criminal Background Check and therefore have no qualifying letter on file.
Violation confirmed corrected by letter received from provider on 2/19/2024
Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance). One staff, A Watson, had an expired qualification letter. The letter was issued on 10/27/17 and expired on 10/27/2022.
Violation confirmed corrected by letter received from provider on 2/19/2024
A valid qualification letter was not on file and available to review at the facility. Three staff persons, A Watson, K Haggins and C Ruth did not have a valid qualifying letter on file or available for review.
Violation confirmed corrected by letter received from provider on 2/19/2024
Unannounced visit · December 5, 2023
A safe indoor and outdoor environment was not provided for the children. On December 4, 2023, a staff member failed to ensure a safe environment for children when a bottle warmer was used in close proximity to a group of one-year-olds seated at a table. A child sustained burns to the face, hands and fingers when hot water dripped off of a warmed bottle and hit the child as she sat at the table. The staff member applied ice to the burns as noted on the incident report provided to the parents.
Violation confirmed corrected by letter received from provider on 12/12/2023
A First Aid information sheet was not posted in a place for referral and/or the information sheet did not include all the required information. A First Aid information sheet was not observed in the classroom for young one-year-old children for staff reference. A staff member attempted to place ice on burns sustained by a one-year-old child which is not the correct manner to treat a burn.
Violation confirmed corrected by letter received from provider on 12/12/2023
Prior to employment a Criminal Background Check was not completed. An employee (DM) started employment on August 28,2023 without a completed Criminal Background Check. (repeat from 8/9/2022; 3/2/2023; 10/25/2023)
Violation confirmed corrected by letter received from provider on 2/19/2024
A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (DM). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023 and 10/25/2023.)
Violation confirmed corrected by letter received from provider on 2/19/2024
There was a substantiation of child maltreatment.
Violation confirmed corrected by follow-up visit made by consultant on 11/8/2024
Unannounced visit · October 25, 2023
Each child was not attended to in a nurturing and appropriate manner, or in keeping with the child's developmental needs. On multiple occasions, staff members spoke to children with a harsh, raised tone.
Violation confirmed corrected by letter received from provider on 11/2/2023
Child was handled roughly. A staff member lifted children up by the arm and wrist, in a jerking motion, to move the children to other locations in the classroom.
Violation confirmed corrected by letter received from provider on 11/2/2023
Prior to employment a Criminal Background Check was not completed. A staff member (KS) did not have a Criminal Background Check completed prior to beginning to provide care for children. (Repeat from 8/9/2022; 3/2/2023)
Violation confirmed corrected by letter received from provider on 11/2/2023
A valid qualification letter was not on file and available to review at the facility. A valid qualification letter was not on file for one staff member (KS). (This is a repeat violation from 8/9/2022; 3/2/2023; 8/3/2023.)
Violation confirmed corrected by letter received from provider on 11/2/2023
Unannounced visit · September 5, 2023
A safe indoor and outdoor environment was not provided for the children. In Space #1 a child was placed in a rocker and was able to rock himself over. There would have to have substantial rocking occurring which was not addressed by the caregivers as well as the safety bar not put into place to prevent tipping.
Violation confirmed corrected by follow-up visit made by consultant on 9/19/2023
Incident logs were not completed and maintained as required. The incident log was not updated to include the incident occurring on 8/16/23 for S.S.
Violation confirmed corrected by follow-up visit made by consultant on 9/19/2023
At least one child care provider, who has completed ITS-SIDS training was not present in the infant room, while children were in care. D.F. and K.L. had not completed the ITS-SIDS training and were the only two caregivers present in Space #1.
Violation confirmed corrected by follow-up visit made by consultant on 9/19/2023
Cost, hours and late pickup, a typical day, sick and biting policies.
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Not yet reported: established, teaching approach.
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Every state visit and complaint on file, shown in full and never edited. Open a date to read what the state wrote.
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